I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
My past work experience includes 3 years as a Customer Support Executive[CSE] for an online Fashion & Haute Couture retailer, an acting-supervisor for CSEs, a successful make-up artist for fashion shows for two years, as well as Head of Make-Up department for a fashion corporation for a year. I'm a 24-year old part-time student of Fashion & Apparel Design, currently getting my certification from a leading University in Fashion Studies. I'm extremely hard-working, with tested-and-proven leadership qualities and ability to thrive under pressure, have an elite typing speed, love additional responsibilities, and believe in always going that extra mile in my work. My dedication to my job reflects in my philosophy to always add positive business value to the work and team to which I'm assigned. Over the past 5 years I have gathered, as well as honed, the following skills: My strengths: 1. Very fast typing speed. 2. Keeping a cool head under stress or pressure. 3. Creative, and love to brainstorm with the team. 4. A very responsible person, with excellent time-management skills. 5. I set goals to achieve them, and not just aim at them. Language skills: 1. English [UK and US] [Native] 2. Russian [Native] 3. German [Very Fluent] 4. Estonian [Native] No accents, except for when I speak German. Studies providing me additional skill-sets, which I bring to the table: 1. Fashion studies 2. Psychology studies 3. Experienced Social worker 4. Theology studies I'm always looking to develop my skills further, and striving to expand the horizons of my knowledge. Thank you for taking the time to consider me, and read my profile. I look forward to adding value to your team.
I have been working and analyzing support inquiries for over 5 years. I am also capable of handling a team of support people to ensure the team meets expectations. I am capable of training people (sales and tech). Please feel free to shoot me an email or Odesk message and I will respond immediately.
I am extremely hard-working and reliable. Experienced in Customer Service, Web research, and Internet surveys. I also have excellent skills in English, writing, and listening and communicating with all people. I excel in spelling/grammar and proof-reading. In addition, I have high marks in telephone etiquette, and I love helping and assisting people in any way possible. I hope to work with wonderful clients to help them succeed in the task at hand.
Over the last 3 years, I have gained a good experience in teaching, I had teach children of different ages, helping them to understand their lesson much easier, I have also experienced to become a sales representative, and an encoder. My core competency lies in the satisfaction of my employer and to have a good feedback from them. I also have knowledge in power point presentation, Microsoft word, Google docs, HTML, and a little in making/editing videos.
5.000+++ Odesk hours...MEMBER OF THE ELITE GROUP ODESK ALL-STAR FREELANCER.... Just received a recognition from oDesk which I earned from my history of delighting clients. Over 6 years of experience in the transcription field both medical and general transcription...Providing quality transcription output with impeccable English skills, with all of my past clients with the same feedback that I have done my job with them with flying colors...Willing to accept challenge and enchance my experience more. Also can do data entry, call tracking, virtual assistant task, email response, and web research.
An expert in Virtual assistant with customer service, technical support,chat support, telemarketing experience and tons of knowledge about recruitment. I believe that my strong technical skills and education will make me a very high-end candidate for any position that a client might have. The following are my skills that I specializes in: • I strive for continued excellence • I provide exceptional contributions to customer service for all customers • Hard working and highly motivated person • An individual that has a good personal orientation • Money driven and has good work ethics • Accurate and can meet deadlines; pay attention to details • Computer Savvy • Microsoft office literate • more than 65 wpm Having a job is not all about following your job description but its all about work ethics and the intensity of how much you like your job; not about the salary but about success and development. Giving my full commitment and responsibility are my greatest asset on why CLIENTS should hire me, I'm not a project based contractor but I'm looking forward for STRONG and LONG TERM COMMITMENT.
Since 2006, I have worked as a technical/customer/helpdesk support representative. The latter includes voice, email and chat altogether. I have knowledge in home and small office network, DSL connections, basic computer hardware troubleshooting, voice to text translation and software testing with data entry. Average typing speed is 50wpm with 94% accuracy and can do multitasking. With experience in Australian and British English. Hardworking and dependable person I am.
I've worked recently as an Online Booking/ Reservation Assistant in a Travel and Tours Company. Working in the Marketing Department, my tasks is to proactively and effectively offer different packages and activities via phone or e-mail. I also handle customer inquiries and concerns. I was also in the field of Mobile Game and App Development before, focus particularly on Graphic Design and Concept. I also worked as a Lay-out Designer in a Print and Publishing Industry, working with print graphics and logo design.
Full recruitment cycle experience, including the ability to plan, source, screen, assess, negotiate, close, track and report; • 7 years of recruitment experience with a mix of corporate and agency experience; • Full cycle recruitment experience, including the ability to plan, source, screen, assess, negotiate, close, track and report; • Excellent communication skills, both verbal and written; • Capable of building credibility with the ability to persuade and influence decision makers, business leaders, and internal/external talent; • Strong understanding of sourcing techniques and methodologies; • English fluency, written and spoken; • Broadband or high speed internet; • Project management skills; • Excellent relationship building skills; • Persistent and unfazed by objections; • Strong attention to detail; • High degree of professionalism, I can act as an ambassador of your Firm; • Hard working and thrive on challenges; • Driven by results. 10 hours online on skype a day. Available for your project!