chat support Freelancers

Showing 1,210 freelancers

chat support Freelancers

Showing 1,210 freelancers

Browse Chat Support job posts for project examples or post your job on oDesk for free!

Chat Support Job Cost Overview

Typical total cost of oDesk Chat Support projects based on completed and fixed-price jobs.

oDesk Chat Support Jobs Completed Quarterly

On average, 158 Chat Support projects are completed every quarter on oDesk.

158

Time to Complete oDesk Chat Support Jobs

Time needed to complete a Chat Support project on oDesk.

Average Chat Support Freelancer Feedback Score

Chat Support oDesk freelancers typically receive a client rating of 4.60.

4.60

Last updated: April 1, 2015

  • Experienced Remote Technical and Live Chat Support, Ticket Support.

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined … more

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.  less

    customer-support chat-support technical-support virtual-assistant helpdesk-support computer-repair computer-networking cisco-routers email-technical-support customer-service 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2600 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • Virtual Assistant/Procurement Officer/Customer Support

    I help my clients / Business owners like you create balance between their time, money and mobility. I am passionate in providing quality service and helping them in achieving success and growth in their businesses in the areas of General Admin … more

    I help my clients / Business owners like you create balance between their time, money and mobility. I am passionate in providing quality service and helping them in achieving success and growth in their businesses in the areas of General Admin, Social Media Marketing, Procurement, and Customer Service. I know for a fact that growing a business isn't easy. The way we do business now as compared to years ago, have necessitated more creative and dynamic ways to reach your target audience. But who has time for that, when keeping one's business afloat and one's financial house in order can prove to be time-consuming & not to mention nerve-wracking? Put your business on the online map! Let us create business milestones together. I'll help you: Get administrative, clerical, marketing & designing task virtually. Virtual Assistants can perform just about any task of ordinary office staff members without the usual office work logistics. Create powerful social media & email campaigns that will intelligently rocket your traffic, promote your brand and grow leads and sales with maximized ROI to give you the importance you deserve in the marketplace. If you need, or want to ask about anything where I can possibly share my insights, or possibly add some value to you. Expertise: 1. Administrative • Data Entry and Internet Research • Calendar Management • Database/CRM Management • Team Management using Trello, Basecamp and Acculynx • Email Management • Online File Organization using Dropbox, Google Drive, Evernote • Basic Accounting using Quickbooks 2. Social Media Marketing • Social Media profile set-up • Manages various social media platforms such as Facebook, Twitter, Linked-In and etc • Hootsuite tool 3. Customer Service Support • Chat/Phone 4. Procurement • Sourcing vendor * Negotiate price * Process Purchase Requisitions to Purchase Orders * Monitor deliveries/shipments I am a quick study and welcome challenges as well. As a detail oriented and organized professional, I take pride in completing assignments on time and with accuracy. With my help, you can feel secure that you can spend your time on your business without any fear. I would love the opportunity to transfer these skills to your company as your Virtual Assistant. I am a self-starter and have a complete in-home office set up. So I'm ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Should you need help with any of the above, or if you’re a business owner who wants to have balance between your time, money and mobility, I am willing to provide you my services. Talk soon!  less

    customer-support chat-support email-technical-support technical-support administrative-support data-entry payment-processing 00 more less
    • $3.50 HOURLY RATE
    • 5.0
    • 59 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Service Expert, Transcriptionist, Chat Support

    I have worked in the Call Center Industry for 8 years now. I am a team player and requires minimal supervision. I have always been hardworking and a quick learner. I am seeking good opportunities so I can further hone my skills in Customer Service and be of service to other people.

    customer-support transcription data-entry chat-support 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 977 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Reliable Virtual Assistant and Customer Care Representative

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a … more

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.  less

    customer-service chat-support infusionsoft-administration wordpress zendesk email-handling microsoft-excel technical-support administrative-support google-spreadsheet 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 1967 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Technical Support , Data Entry specialist, AUTOCAD Draftsman

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and … more

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.  less

    autodesk data-analysis technical-support helpdesk-support live-chat-operator chat-support email-technical-support customer-support 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 3224 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Customer Service Rep/Live Chat/Supervisory-Skills

    Over the last 4 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have also helped start-up companies get up and run due to my experience in recruiting, interviewing, training … more

    Over the last 4 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have also helped start-up companies get up and run due to my experience in recruiting, interviewing, training and managing personnel. My core competency lies in complete understanding of your customer needs, I treat your company as if it were my own, as I´m always ahead of the ball looking for solutions to make your business and services better.  less

    customer-service chat-support data-analysis translation-spanish-english supervisory-skills management-development recruiting 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 6199 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Versatile and Skilled Team Player for Technical Support or CSR.

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects … more

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.  less

    technical-support helpdesk-support customer-service computer-networking virtual-assistant online-help web-design intuit-quickbooks accounts-payable-management paypal-api teamviewer zendesk fax skype zoho-crm google-adsense google-apps google-docs google-plus google-searching google-sites-administration google-spreadsheet adobe-acrobat adobe-pdf pdf-conversion filing windows-phone android-app-development dropbox-api web-os-app-development ibm-websphere website-wireframing computer-repair remoting network-security basecamp security camtasia snagit crm sugar-crm wordpress cpanel web-content-management windows-administration payment-processing administrative-support customer-support chat-support phone-support 00 more less
    • $14.00 HOURLY RATE
    • 5.0
    • 6310 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Efficient, Reliable and Cost-Effective Online Assistant

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette … more

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette, email and chat support and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence.  less

    customer-service wordpress email-handling chat-support order-processing order-entry proofreading article-submission ad-posting data-entry call-handling virtual-assistant zendesk 00 more less
    • $12.00 HOURLY RATE
    • 4.8
    • 12172 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 23 PORTFOLIO ITEMS
    • 14 TESTS
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