My main objective in creating, joining, and profiling my oDesk account is to primarily take advantage of my current and working skill set and put it to productive, good use. I am located here in Manila, Philippines. I have been working in the Call Center Industry since 2002. I have been part of both Inbound and Outbound campaigns that have covered Sales and L1 and L2 Support (Customer, Technical, Accounts and Billing). I have also had the opportunity to work as part of Administrative Support for ID Care Access and auditing and I have worked with Training and Development as a trainer. I have experience in E-mail, Chat, and Phone support on the end-user and small business scale level. On oDesk, I started out my career doing small Virtual Assistant and Administrative support and then I branched off to Customer (Franchise/Business) support. Although I feel this was short-lived, I was then invited to work with a trucking company in Canada where I was part of Order Processing and Back-End Support. I am currently working as a representative for a Premium Support Service campaign. Please do not hesitate to contact me here on oDesk if you are interested in having me join your team. Best, Marc
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
I have worked in the Call Center Industry for 8 years now. I am a team player and requires minimal supervision. I have always been hardworking and a quick learner. I am seeking good opportunities so I can further hone my skills in Customer Service and be of service to other people.
I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.
I have been employed as chat/email support representative with Motif Ltd Phils but have resigned from the post this month. This is an Indian company based on the Philippines, which has a list of known clientele such as eBay and Priceline. My experience with eBay has taught me a great deal on how to handle different kinds of people, providing them technical support as well but, mainly handling their concerns about their account which can range from opening one up to improving their standings on the site. I can provide immediate resolutions, with my navigation skills honed by years of experience with handling three chats at a time. In line with this, I can say that I can provide services with great considerations in deadlines set by clients. Currently, I am thinking of focusing my time as mother of three beautiful children who are in their middle school right now. As a working mother, I am committed to fulfilling my role as a parent, and as a good provider as I am a single mother. Opportunities such as this site can provide has opened new doors for working mothers, and I am willing to find a new avenue as a source of my finances.
With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.
Working with the BPO business for a number of years had greatly developed my skills for Customer Service handling and has trained me effectively for different fields of business where customer service expertise is widely used. I am seeking opportunities to where i could use these skills without leaving the privacy of my home and still manage to work effectively. I also have skills for Basic and Advanced Data Entry.
To become a vital part of a company with whom I can work hand in hand with to achieve growth not only for my career and knowledge but for the advancement of the company as well. An organization where in I can cater and use my skills in customer support.
Experienced call center agent for 8 years.I have a good communication skills, marketing skills email support/chat support and customer service skills.I’m very good in analyzing data, research and data encode. I’ m self motivated and can handle work alone. I achieved more output w/ limited resources, show a dedication to a particular task to establish a good name for my employer.
Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!