Complaint Management Freelancers

Showing 559 freelancers

Complaint Management Freelancers

Showing 559 freelancers

Browse Complaint Management job posts for project examples or post your job on oDesk for free!

Complaint Management Job Cost Overview

Typical total cost of oDesk Complaint Management projects based on completed and fixed-price jobs.

oDesk Complaint Management Jobs Completed Quarterly

On average, 1 Complaint Management projects are completed every quarter on oDesk.

1

Time to Complete oDesk Complaint Management Jobs

Time needed to complete a Complaint Management project on oDesk.

Average Complaint Management Freelancer Feedback Score

Complaint Management oDesk freelancers typically receive a client rating of 4.41.

4.41

Last updated: March 1, 2015

  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3125 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Team Leader, Team Manager, People Management , Customer Service

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and … more

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.  less

    customer-service email-handling complaint-management business-coaching quantitative-analysis data-analysis microsoft-excel data-entry microsoft-outlook-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 10444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Manager, Team Leader, and Advisor

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership … more

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.  less

    business-coaching customer-service complaint-management human-resource-management project-management workforce-management reputation-management microsoft-word administrative-support 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 135 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • US Lawyer / Business Attorney for Contracts, TOS, Tech Firms, Startups

    Simon Brody is a US licensed business and transactional attorney rated among the top 5% of Odesk contractors. For many satisfied clients, Simon has delivered great results combining an approachable attitude with 15+ years of experience as a lawyer, business … more

    Simon Brody is a US licensed business and transactional attorney rated among the top 5% of Odesk contractors. For many satisfied clients, Simon has delivered great results combining an approachable attitude with 15+ years of experience as a lawyer, business owner and communications expert to develop effective contracts,customized website policies and continues to meet a variety of on-going legal needs for select businesses and startups as Outside General Counsel. The key to Simon's success is putting clients first with flexible pricing, friendly service, and the ability to provide unbundled services (drafting privacy policies or terms of services to technical contracts or software agreements) or customized Outside General Counsel services (acting as your company's legal team, covering everything from general business formation and compliance needs, to developing strategies for Intellectual Property, Copyright, Trademark and International Business Transactions). Simon understands the needs of small businesses and startups, tech firms and software developers. Whether he is developing Legal Terms of Use for your website or acting as your business attorney, he will work tirelessly to deliver the results your business needs at the rate and time-frame that works for your business. Accessible, confidential, professional and personable are the hallmarks of his service. Depend on Simon's diverse background as a professional journalist, communications director for 10,000+ member trade group. In some of his past projects, Simon has produced a successful series of legal guides for small business. His varied careers as a journalist and recording artist have made Brody a quotable source for major media outlets including the Wall Street Journal, USAToday, Bloomberg News, Politico.com, MTV News, Alternative Press and Esquire.com. Simon's background in IP/Media Law, distinctions in Business and Transactional Law -- combined with business branding, publicity and marketing experience -- produces real-world results for your business. Simon works diligently to provide only the advice and law related services that you and your business require in a cost-effective and timely manner. Please inquire about project pricing and long-term assistance so we can develop a plan that works for you. Please be advised that all assistance, advice or services provided will be limited to matters arising under U.S. federal laws, regulations, international treaties, or uniform laws, including but not limited to intellectual property, telecommunications, import/export rules and e-commerce issues.  less

    legal-writing legal-research startup-consulting risk-management trademark-consulting contract-drafting grant-writing non-disclosure-agreements document-review federal-acquisition-regulations real-estate-law ecommerce-consulting media-relations brand-consulting marketing-strategy complaint-management 00 more less
    • $144.44 HOURLY RATE
    • 5.0
    • 1493 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced writer,actor,voice artist and improv comedian.

    I have over twenty years experience in customer service, Arts administration, teaching, voice-over work, management, creative writing, non-profit work, improvisational comedy and public speaking. I hold two BA degrees, one in Communication Studies and one in Theater Performance, and also … more

    I have over twenty years experience in customer service, Arts administration, teaching, voice-over work, management, creative writing, non-profit work, improvisational comedy and public speaking. I hold two BA degrees, one in Communication Studies and one in Theater Performance, and also a Masters degree in Liberal Studies/Interdisciplinary Studies. I have taught privately, in the NC school system and also as an adjunct professor (during which time I served on various thesis committees). Presently I serve as the Artistic Director of a non-profit theater company.I have also been the co-company manager of an improv comedy group for the last 20 years. I have numerous years experience writing press releases, forming curriculum, training employees, leading group activities and workshops (corporate and public sector) and also managed a retail establishment for 5 years. I am comfortable working as part of a team or on my own, and have a strong work ethic, accompanied by a professional attitude and good time management skills. Along with my "real world" experience, I have been a director of plays and variety shows for over 20 years, and have directed casts of over 100 people on quite a few occasions. I have strong leadership skills, enjoy helping others reach their goals and an active imagination that I enjoy applying to projects. I have also organized several fund raisers and charitable events. Regardless of the work setting, whether customer service, writing, management or performance, I posess the ability to be creative and have relied upon my ability to think "outside the box" to the benefit of myself and my employers. I also have a strong sense of humor (which goes a long way towards avoiding experiencing or causing stress!). I enjoy researching and am a quick study of disciplines that are new to me. I have, for the last 8 years, also been a privately contracted in-bound phone call service agent. I am comfortable dealing with situations that require discretion, and am detail oriented. Please feel free to contact me about "unusual" jobs as well (legal of course!). Thank you for reading my profile, hope to hear from you!  less

    voice-talent sound-editing creative-writing video-production teaching-english customer-service fundraising complaint-management public-speaking speech-writing 00 more less
    • $55.56 HOURLY RATE
    • 5.0
    • 84 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 7 TESTS
  • Social Media, Research, Corporate Communications, PR, Online Community

    Provides exceptionally professional virtual service, both in spoken and written demands for this highly competitive social commerce environment. Delivers basic and advanced Social Media and Online Community Management packages to existing and starting businesses and professionals. Also provides Social Media … more

    Provides exceptionally professional virtual service, both in spoken and written demands for this highly competitive social commerce environment. Delivers basic and advanced Social Media and Online Community Management packages to existing and starting businesses and professionals. Also provides Social Media Development and Management support and Web Research, full time or part time, to existing Social Media solutions outfits, small businesses and start ups. Administers efficient business and administrative support services vital to your business operations. Services include Professional Email Correspondence Service, Web Research, Corporate Communications, Recruitment, Sales and Marketing Plan Implementation, Client Relationship Management, Content Writing and Product/Service Reviews.  less

    administrative-support sales social-media-marketing public-relations tourism web-content-management complaint-management teaching-english wordpress pinterest-marketing 00 more less
    • $10.00 HOURLY RATE
    • 4.6
    • 665 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • International Support Director/Administrative Asst/Phone Support

    To engage my skills and experience in administrative support, customer service and general transcriptions with a timetable I can manage to pursue self growth and achieve personal career development while continuing to support my family and kids.

    human-resource-management administrative-support customer-service complaint-management mls-consulting email-technical-support transcription proofreading database-administration property-management accounts-receivable-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 8045 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 9 TESTS
  • Team Leader | Customer Service | Sales | Quality Assurance | Admin

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations … more

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management process-improvement account-management sales-management complaint-management internet-research inbound-marketing google-docs email-handling customer-support 00 more less
    • $8.50 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Retired Bank Executive.

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills. … more

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills.  less

    complaint-management article-writing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Overseas call center consultant

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating … more

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating, creating metrics, creating teams, and setting up a call center department are some of the ways I can help your company get its call center successful.  less

    call-center-management microsoft-access microsoft-excel microsoft-excel-powerpivot microsoft-word microsoft-powerpoint microsoft-onenote microsoft-outlook-development change-management project-management calendar-management database-management online-community-management workforce-management complaint-management requirement-management 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 530 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
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