Complaint Management Freelancers

Showing 109 freelancers

Complaint Management Freelancers

Showing 109 freelancers

Browse Complaint Management job posts for project examples or post your job on oDesk for free!

Complaint Management Job Cost Overview

Typical total cost of oDesk Complaint Management projects based on completed and fixed-price jobs.

oDesk Complaint Management Jobs Completed Quarterly

On average, 1 Complaint Management projects are completed every quarter on oDesk.

1

Time to Complete oDesk Complaint Management Jobs

Time needed to complete a Complaint Management project on oDesk.

Average Complaint Management Freelancer Feedback Score

Complaint Management oDesk freelancers typically receive a client rating of 4.41.

4.41

Last updated: March 1, 2015

  • Email Handling,Customer Service, collections, mangement, training,

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand … more

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand the vital role of training the agents in any operations of a business. This is what I have taken part in the years I have been in the business. To know what you can about what you support and to always go an extra mile for the customer.  less

    email-handling customer-support customer-service online-community-management administrative-support complaint-management chat-support 00 more less
    • $12.22 HOURLY RATE
    • 4.6
    • 722 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Team Leader | Customer Service | Sales | Quality Assurance | Admin

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations … more

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management process-improvement account-management sales-management complaint-management internet-research inbound-marketing google-docs email-handling customer-support 00 more less
    • $8.50 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Retired Bank Executive.

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills. … more

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills.  less

    complaint-management article-writing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Office Administration and Management

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art … more

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art of effective time management, the necessity to meet tight deadlines and to always complete my work to the highest standards. I am professional, reliable and will always complete my work to the best of my abilities, regardless of the task. . Having worked in management, I have a wealth of experience of report writing, data manipulation, production of presentations, proofreading and editing and I have experienced a whole host of software that can be used for this. I have also worked as an IT trainer, a coach and mentor and am a qualified Teacher of English to student of other languages. These roles have always inspired me to bring out the best in others.  less

    teaching-english business-coaching management-development complaint-management english-tutoring presentation-design 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 458 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Team Leader, Team Manager, People Management , Process Improvement

    I have more than 5 years experience in the BPO/Call Center industry inclusive of more than 5 years experience as a Team Leader and also worked as an Operations Manager. I specialize in developing agents to become more efficient … more

    I have more than 5 years experience in the BPO/Call Center industry inclusive of more than 5 years experience as a Team Leader and also worked as an Operations Manager. I specialize in developing agents to become more efficient in customer service. Skills include generating reports and people management. I am efficient in systematized coaching and detailed reporting as well. I am knowledgeable when it comes to bridge planning and project management as this is what I do. I have a dependable experience in handling complaints and escalations with different types of customers through both phone and email. I have very good email handling skills as well because one of my responsibilities is to respond to our customer's email. I have undergone email etiquette training as well to enhance this skill. I am results oriented, pays attention to details, flexible, works with minimum supervision, a proven problem solver and an excellent leader. I am keen into enhancing this skill over the online business and help your company as well in developing projects and providing effortless customer service.  less

    customer-service email-handling complaint-management business-coaching quantitative-analysis data-analysis microsoft-excel data-entry microsoft-outlook-development 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 10424 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • SEO content manager, proofreader and writer

    I have worked as a SEO content manager and writer for 1.5 years and have gathered a multitude of skills in the process, some of which include quick content creation, team leading, good command of article quality control and … more

    I have worked as a SEO content manager and writer for 1.5 years and have gathered a multitude of skills in the process, some of which include quick content creation, team leading, good command of article quality control and related quality processes, proofreading, communication skills, mentoring and project management. I can deliver unique and original articles quickly and already checked through the Viper plagiarism scanner. I charge $10 per 500 word article. Please do not contact if this rate is too high for you.  less

    proofreading complaint-management microsoft-word microsoft-excel project-management translation helpdesk-support customer-support adobe-photoshop 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 5 HOURS
    • CROATIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3009 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Penetration Tester | Ethical Hacker | SQL Injection | XSS Tester

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security … more

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security compliance(ISO 27001, NIST, PCI-DSS) # Protection of hacked websites and servers, cloud security. # Security Testing Mobile Apps, Chrome Apps, Salesforce AppExchange Business Apps , RESTful Applications and APIs # Security Awareness - On Demand Phishing for Organizations. ### Value Added Services ### # Debrief with the client at the conclusion of each engagement. # Research and provide recommendations for continuous improvement. # Knowledge sharing. ### Certifications ### CISM,CISSP,Certified Ethical Hacker, ISO27001, Security+ ### Hands on Experience ### Web applications :- Wordpress, Joomla, Drupal, Network :- Cisco, Linksys, Netgear, TP-Link, E-Commerce Security - OScommerce, prestashop, Magento Forums - MyBB, phpBB cPanel, WHMCS Linux, Windows, Ubuntu, CentOS etc. ### Tools ### Manual SQL Injection Testing, Business Logic vulnerability testing, Kali Linux, Burp Suite, Metasploit Pro  less

    internal-auditing vulnerability-assessment policy-writing penetration-testing complaint-management security information-architecture supervisory-skills network-security business-writing report-writing pci-compliance project-management disaster-recovery business-continuity-planning process-architect wireless-security 00 more less
    • $24.00 HOURLY RATE
    • 5.0
    • 1414 HOURS
    • KUWAIT
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 9 TESTS
  • CSR/Volusion/Data Entry Staff/Proofreader

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am … more

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.  less

    data-entry volusion english-tutoring proofreading translation-english-filipino translation-filipino-english customer-service order-processing complaint-management 00 more less
    • $4.00 HOURLY RATE
    • 4.5
    • 2174 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Zendesk Consultant and Project Manager

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    zendesk project-management helpdesk-support technical-support customer-support html css microsoft-excel administrative-support atlassian-jira complaint-management microsoft-powerpoint microsoft-word translation russian data-entry 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 7884 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
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