Complaint Management Freelancers

Showing 107 freelancers

Complaint Management Freelancers

Showing 107 freelancers

Browse Complaint Management job posts for project examples or post your job on oDesk for free!

Complaint Management Job Cost Overview

Typical total cost of oDesk Complaint Management projects based on completed and fixed-price jobs.

oDesk Complaint Management Jobs Completed Quarterly

On average, 1 Complaint Management projects are completed every quarter on oDesk.

1

Time to Complete oDesk Complaint Management Jobs

Time needed to complete a Complaint Management project on oDesk.

Average Complaint Management Freelancer Feedback Score

Complaint Management oDesk freelancers typically receive a client rating of 4.41.

4.41

Last updated: March 1, 2015

  • Team Leader, Team Manager, People Management , Customer Service

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and … more

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.  less

    customer-service email-handling complaint-management business-coaching quantitative-analysis data-analysis microsoft-excel data-entry microsoft-outlook-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 10444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Manager, Team Leader, and Advisor

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership … more

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.  less

    business-coaching customer-service complaint-management human-resource-management project-management workforce-management reputation-management microsoft-word administrative-support 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 135 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • CSR/Data Entry Specialist/Researcher

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am … more

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.  less

    data-entry volusion english-tutoring proofreading translation-english-filipino translation-filipino-english customer-service order-processing complaint-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 2268 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Experienced & Efficent Writer, Researcher & Project Manager

    Self driven and resourceful with management experience including a strong proficiency in writing, research, customer service, administration, website and events management derived from a background of the arts, financial and property industry and and founded on solid higher education achievements … more

    Self driven and resourceful with management experience including a strong proficiency in writing, research, customer service, administration, website and events management derived from a background of the arts, financial and property industry and and founded on solid higher education achievements. Currently looking for employment to supplement writing career. I write a popular erotic blog as well as general chick lit and write freelance researched journalistic articles within women's interest and the political arena.  less

    creative-writing article-writing blog-writing content-writing essay-writing erotica-writing editing proofreading online-community-management administrative-support database-administration complaint-management event-management event-planning project-management customer-service database-management database-cataloguing internet-research seo-keyword-research research-papers market-research data-entry email-handling email-marketing open-office spreadsheets microsoft-access microsoft-excel microsoft-powerpoint microsoft-outlook-development 00 more less
    • $12.22 HOURLY RATE
    • 5.0
    • 3 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 2 TESTS
  • International Support Director/Administrative Asst/Phone Support

    To engage my skills and experience in administrative support, customer service and general transcriptions with a timetable I can manage to pursue self growth and achieve personal career development while continuing to support my family and kids.

    human-resource-management administrative-support customer-service complaint-management mls-consulting email-technical-support transcription proofreading database-administration property-management accounts-receivable-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 8038 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 9 TESTS
  • Team Leader | Customer Service | Sales | Quality Assurance | Admin

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations … more

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management process-improvement account-management sales-management complaint-management internet-research inbound-marketing google-docs email-handling customer-support 00 more less
    • $8.50 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Retired Bank Executive.

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills. … more

    having 33 years of experience in writing financial documents, preparing Detailed Project Reports and analyzing the same from bankers' point of view. Strong written and verbal communication skills. Fairly adequate computer skills.  less

    complaint-management article-writing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Penetration Tester | Ethical Hacker | SQL Injection | XSS Tester

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security … more

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security compliance(ISO 27001, NIST, PCI-DSS) # Protection of hacked websites and servers, cloud security. # Security Testing Mobile Apps, Chrome Apps, Salesforce AppExchange Business Apps , RESTful Applications and APIs # Security Awareness - On Demand Phishing for Organizations. ### Value Added Services ### # Debrief with the client at the conclusion of each engagement. # Research and provide recommendations for continuous improvement. # Knowledge sharing. ### Certifications ### CISM,CISSP,Certified Ethical Hacker, ISO27001, Security+ ### Hands on Experience ### Web applications :- Wordpress, Joomla, Drupal, Network :- Cisco, Linksys, Netgear, TP-Link, E-Commerce Security - OScommerce, prestashop, Magento Forums - MyBB, phpBB cPanel, WHMCS Linux, Windows, Ubuntu, CentOS etc. ### Tools ### Manual SQL Injection Testing, Business Logic vulnerability testing, Kali Linux, Burp Suite, Metasploit Pro  less

    internal-auditing vulnerability-assessment policy-writing penetration-testing complaint-management security information-architecture supervisory-skills network-security business-writing report-writing pci-compliance project-management disaster-recovery business-continuity-planning process-architect wireless-security 00 more less
    • $24.00 HOURLY RATE
    • 5.0
    • 1426 HOURS
    • KUWAIT
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 9 TESTS
  • Zendesk Consultant and Project Manager

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    zendesk project-management helpdesk-support technical-support customer-support html css microsoft-excel administrative-support atlassian-jira complaint-management microsoft-powerpoint microsoft-word translation russian data-entry 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 7944 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Office Administration and Management

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art … more

    Having worked in the Healthcare sector in the UK for the past 14 years, I have the knowledge and experience to turn my hand to most tasks. Having managed upward of 90 members of staff, I have learnt the art of effective time management, the necessity to meet tight deadlines and to always complete my work to the highest standards. I am professional, reliable and will always complete my work to the best of my abilities, regardless of the task. . Having worked in management, I have a wealth of experience of report writing, data manipulation, production of presentations, proofreading and editing and I have experienced a whole host of software that can be used for this. I have also worked as an IT trainer, a coach and mentor and am a qualified Teacher of English to student of other languages. These roles have always inspired me to bring out the best in others.  less

    teaching-english business-coaching management-development complaint-management english-tutoring presentation-design 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 565 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
loading