Complaint Management Freelancers

Showing 15 freelancers

Complaint Management Freelancers

Showing 15 freelancers

  • Cheyser Herrera

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with … more

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with Expedia four times in 1 year. I was promoted as a tier 2 agent as supervisory position for agents under tier 1 positions. Rest assured that I will provide excellent Customer Service.  less

    transcription phone-support customer-support travel-agent complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1221 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Operations manager w/ 5 years customer service experience.

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and … more

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.  less

    call-center-management call-handling calendar-management business-coaching email-technical-support administrative-support chat-support sales-management complaint-management online-community-management 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1140 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • US Lawyer / Business Attorney for Contracts, TOS, Tech Firms, Startups

    Simon Brody is a US licensed business and transactional attorney rated among the top 5% of Odesk contractors. For many satisfied clients, Simon has delivered great results combining an approachable attitude with 15+ years of experience as a lawyer, business … more

    Simon Brody is a US licensed business and transactional attorney rated among the top 5% of Odesk contractors. For many satisfied clients, Simon has delivered great results combining an approachable attitude with 15+ years of experience as a lawyer, business owner and communications expert to develop effective contracts,customized website policies and continues to meet a variety of on-going legal needs for select businesses and startups as Outside General Counsel. The key to Simon's success is putting clients first with flexible pricing, friendly service, and the ability to provide unbundled services (drafting privacy policies or terms of services to technical contracts or software agreements) or customized Outside General Counsel services (acting as your company's legal team, covering everything from general business formation and compliance needs, to developing strategies for Intellectual Property, Copyright, Trademark and International Business Transactions). Simon understands the needs of small businesses and startups, tech firms and software developers. Whether he is developing Legal Terms of Use for your website or acting as your business attorney, he will work tirelessly to deliver the results your business needs at the rate and time-frame that works for your business. Accessible, confidential, professional and personable are the hallmarks of his service. Depend on Simon's diverse background as a professional journalist, communications director for 10,000+ member trade group. In some of his past projects, Simon has produced a successful series of legal guides for small business. His varied careers as a journalist and recording artist have made Brody a quotable source for major media outlets including the Wall Street Journal, USAToday, Bloomberg News, Politico.com, MTV News, Alternative Press and Esquire.com. Simon's background in IP/Media Law, distinctions in Business and Transactional Law -- combined with business branding, publicity and marketing experience -- produces real-world results for your business. Simon works diligently to provide only the advice and law related services that you and your business require in a cost-effective and timely manner. Please inquire about project pricing and long-term assistance so we can develop a plan that works for you. Please be advised that all assistance, advice or services provided will be limited to matters arising under U.S. federal laws, regulations, international treaties, or uniform laws, including but not limited to intellectual property, telecommunications, import/export rules and e-commerce issues.  less

    legal-writing legal-research startup-consulting risk-management trademark-consulting contract-drafting grant-writing non-disclosure-agreements document-review federal-acquisition-regulations real-estate-law ecommerce-consulting media-relations brand-consulting marketing-strategy complaint-management 00 more less
    • $88.89 HOURLY RATE
    • 5.0
    • 1098 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Business Geek - Project Management/Budget Control/ IT/ Recruiter

    Are you having trouble managing a team on a tight budget? Are you having trouble finding the right people for your business? Are you on a tight schedule and need help with your work? Are you looking for some business … more

    Are you having trouble managing a team on a tight budget? Are you having trouble finding the right people for your business? Are you on a tight schedule and need help with your work? Are you looking for some business/marketing advise on the side? I have been managing businesses since 2010. I have seen a lot of businesses go up as well as down. I know what makes them go down and what makes them go up. I specialize in managing all sorts of online projects such as Web development, Design, Marketing, App development, Content Writing e.t.c Send me a message on oDesk I will help you save money and run your business more effectively.  less

    project-management recruiting product-management complaint-management seo wordpress sales-management risk-management web-content-management customer-service seo-keyword-research internet-marketing html css web-design adobe-dreamweaver website-development css3 html5 javascript program-management 00 more less
    • $10.00 HOURLY RATE
    • 4.6
    • 2414 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
  • CSR/Volusion/Data Entry Staff/Proofreader

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am … more

    My main objective is to deliver excellent service, following all the requirements set by the clients. This can be achieved by applying the motivation to deliver world class customer experience which is a common drive in BPO companies I am previously and currently affiliated with. This can be achieved also by employing all the values learned, while in the workforce, such as being focused, flexible and highly organised.  less

    data-entry volusion english-tutoring proofreading translation-english-filipino translation-filipino-english customer-service order-processing complaint-management 00 more less
    • $1.67 HOURLY RATE
    • 5.0
    • 1245 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • SEM, SEO, SMM Expert | Google Panda & Penguin Recovery Guru

    Serving my Clients the very Best Way to achieve them the best results for the work at hand utilizing my best efforts in the expertise areas I am offering, especially in the Post Panda and Post Penguin Environment, where many websites have lost their rankings, traffic and business.

    seo social-media-marketing internet-marketing marketing-strategy on-page-optimization seo-keyword-research blog-commenting link-building facebook-marketing yahoo-search-marketing project-management complaint-management 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 8080 HOURS
    • INDIA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Customer Service | HR Coordinator | Data entry | Virtual Assistant

    I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative … more

    I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative work like researching, data mining , and others. My goal is to provide my clients 100% quality work that will lead to satisfied clients and a good relationship with them. I would like to make use of my craft and skills to be known as a good contractor and someone dependable and reliable. To gain more knowledge through experience and make me a more professional individual. Honesty, patience, hardworker, responsible, excellence and quality work are just the few words I keep in mind each time I work on something. I possess extensive experience in Customer service, I am diligent, target-centric and result-oriented, I am efficient in sorting out instantaneously all kinds of service and products needs of the customers.  less

    customer-service complaint-management internet-research data-entry virtual-assistant recruiting teamviewer dropbox-api microsoft-excel microsoft-powerpoint microsoft-word human-resource-management email-handling 00 more less
    • $4.44 HOURLY RATE
    • 4.8
    • 1114 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Proficient CSR, Prudent Administrative Worker and an Adept RN

    OBJECTIVE Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization, and where my extensive experience will be further developed and utilized. SUMMARY OF QUALIFICATIONS A dedicated Registered Nurse with over … more

    OBJECTIVE Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization, and where my extensive experience will be further developed and utilized. SUMMARY OF QUALIFICATIONS A dedicated Registered Nurse with over 9 year’s track record providing quality patient/client-centered care. Solidly credentialed and diversely experienced with comprehensive background in Emergency department, Trauma, Critical Care Units, and Medical-Surgical Nursing. Knowledgeable in principles, regulations, and standards of Total Quality Management, Joint Commission International, and International Organizational Standards. Resourceful, responsive to change whilst achieving collective objectives in caring and development of patients. Record of managing busy caseloads, promoting services, increasing personal and professional standards. Possess a proven ability to work well as part of dedicated team of medical professionals to ensure the delivery of quality medical care to diverse environment. Enhanced proficiency in leadership and management with 33 units in Masters of Arts in Nursing, major in Administration and Supervision.  less

    microsoft-excel microsoft-word customer-service e-health microsoft-publisher medical-transcription medical-informatics nursing complaint-management translation-filipino-english translation-english-filipino filipino 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4239 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Licensed English Teacher/Registered Nurse Amazon Product Research, Data.com, Zoominfo, LinkedIn, Data Entry, Text Editing, Proof Reading, Text Formatting and Data Conversion from PDF files to Word and Excel), Web Research, Virtual Assistant, Expert in Microsoft Excel and Word, Medical Audio Transcribing.

    microsoft-excel microsoft-word medical-transcription complaint-management email-handling data-entry pdf-conversion internet-research microsoft-powerpoint amazon-web-services 00 more less
    • $2.22 HOURLY RATE
    • 4.8
    • 2595 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Zendesk Consultant and Project Manager

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    zendesk project-management helpdesk-support technical-support customer-support html css microsoft-excel administrative-support atlassian-jira complaint-management microsoft-powerpoint microsoft-word translation russian data-entry 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 7189 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
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