We have evolved sound delivery models and business strategies to deliver high-quality and more cost-effective solution to our clients to meet their goals and perform better. Our commitments, client satisfaction, technical expertise, corporate value and transparency have made us a preferred vendor to our clients. The highlight achievement of Adodis has been the method of combining on-site and offshore project execution modes.
Comptuer Maintenance Job Cost Overview
Typical total cost of oDesk Comptuer Maintenance projects based on completed and fixed-price jobs.
oDesk Comptuer Maintenance Jobs Completed Quarterly
On average, 4 Comptuer Maintenance projects are completed every quarter on oDesk.
Time to Complete oDesk Comptuer Maintenance Jobs
Time needed to complete a Comptuer Maintenance project on oDesk.
Average Comptuer Maintenance Freelancer Feedback Score
Comptuer Maintenance oDesk freelancers typically receive a client rating of 4.60.
I've been working as an in-home computer service and repair technician for a little over 10 years now. I believe that my in-home experience gives me an edge over typical brick-and-mortar repair shops because I work directly with the customer. I am able to gauge a customer's expectations while effectively taking the age, experience, gender, position, and background of the speaker into positive consideration while working with them. I have also gained experience and honed an ability in actively listening and quickly taking into account an order of importance when dealing with a problem. I have also been employed by Sutherland (outsourced AT&T customer support, tech support, billing, customer retention, sales, etc.). For the above reasons, I believe I am a good fit for any entity which employs customer support, technical support, product support, and remote support.
More than 5 years of Call Center experience over phone,email and chat (tech support, customer service and sales). -IT Helpdesk -Network Administrator -Internet Technical Support -Quality Assurance -Sales Team Coach Other skills: -Native Spanish speaker. -4th module for the Cisco CCNA Certification. -Computer engineering university studies. -Dale Carnegie training. -80 Wpm.
I would like to find an outlet that combines my creative ability with my desire to help others. Writing allows me to do just that. I approach each assignment with passion and a will to perfection. I don't aim to please clients, I aim to please audiences, thereby pleasing everyone in the chain. I am also actively seeking an opportunity to utilize my IT experience. I am a dedicated customer support technician and I will dig tenaciously in order to get to the bottom of a technical problem. I view each service call as a puzzle and after a day of solving them, I feel a deep sense of accomplishment and pride.
I'm currently studying Economy in a private institute in La Plata, Argentina. I'm also an affitionate of Foreign Languages and Web technologies, so i think oDesk may be a quite interesting opportunity for me to earn some extra money while doing the things i like. I'm a very dedicate person with a strong sense of community and team work. I don't like taking up things i can't handle, so if you take a chance on me i will for sure not disappoint you or any of my team mates.
Determined, efficient and highly motivated computer technician with over six years experience in general maintenance of computers, computer equipment and for the resolving identified technical problems. Excellent in performing analysis testing and installing of computers and large hardware systems, connects PCs in a network and sets up peripheral equipment, hardware components and allied devices. Also in loading software programs/packages and utility applications, installs operating systems, establishes email accounts and IP addresses, and carries out upgrades of memory and hard drive systems. And checks performance-related issues and network support problems, responds to complaints and queries, provides technical advice, and solves employees' technical problems by phone or in person. I am hardworking and fast learner and my ultimate goal is to give the client with an outmost satisfaction.
Proficient with configuring Cisco routers and L2/L3 switches for a fault tolerance and redundancy, using routing protocols, load sharing, VLANs, implement basic ASA (VPN, Firewall), NAT and ACLs. Experienced with administering and supporting Windows Server 2012 / 2008 domain controllers, managing Active Directory, Group Policy, DNS, DHCP, system backup and recovery, upgrade and migration. Familiar with Hyper-V virtualisation platform and Failover Clustering.
- Other IT companies have different IT departments for every role (Network , Systems and databases), In our department those three role is just performed by a single employee, Despite of having additional tasks, He still able to strong performance on his duties as a Network/System/Database administrator not just with internal clients but now on external client as well. Provided technical consultation/ideas when it comes to network/database/system administration to various club excelente members, COC and Outsourcing Seniors. Always making himself available during weekends, holidays and late night support to all internal clients (Office based projects). Implemented various system for IT department requirement and internal/external client needs. (SMTP server, Reverse Proxy, Service Desk tool etc,) Perform different key initiative on INDRA PH System/Network Architecture to make it more stable, lessen the incidents and provide good/quality service. (Wifi upgrade, VMware server optimization, database optimization, Proxy server/firewall optimization etc) -Conducted sharing knowledge sessions to his teammates to strengthen the team knowledge and capability in solving simple to complex daily IT issues. Due to his initative the team's technical knowledge increased and confidence boosted up. Issues were resolved quickly as they are now equipped with the right knowledge and skills. - Make himself available to conduct numerous technical interview for various technical expertise database admin, network admin and system admin. Passing applicant were deployed to different Indra Philippines client like Meralco, smart and globe. Despite of having this as an additional task, he still able to complete his daily task and at the same time helping the recruitment team in sourcing new talents. - IT became the training ground of newly hired and not so new employee. He provided theoretical and practical training to the employees to gain knowledge and skills in handling different databases and systems. Instead of hiring a trainer, Martin was able to provide the training and it result to a client satisfaction since one of his disciples is commended for showing good work and ethics. - IT is now starting to generate profit for the company. A network assessment project was given to Indra PH by Takasago PH. Martin did not hesitate to do the project and It resulted to a satisfied client and another project was given to us the network rehabilitation project and also another possible project will be given to us once the rehab project completed. Based with our job description and scope, we should only support internal clients, but now we were able to deliver on External client and produce profit - Supporting out Indra's client by providing "out of scope" technical support/consultation. Even if the implemented system was already handed over to the counterparts. He still shows willingness to help to resolve critical issues and provide comprehensive consultation for the system enhancement which result to client satisfaction. - being considered as the point person for technical consultation/support for implementation of a servicedesk tool (OTRS), Done numerous implementation on internal/external clients and POC. Example are EDC, Bayad Center and internal clients are MWC operation, Finance, Admin and HR (rewards). EDC already bought a new tool almost a year ago, but sill EDC is using the tool and still seeks out his expertise in using the tool. Finance and Admin uses the tool to monitor task and seek their clients comment and suggestion thru the OTRS Survey Module. The tool helps every department to lessen missed task, measures individual achievement etc.
Motivated with my great desire to work and serve with honest intention. In view of this, I have the honor to apply any job offer with my capability that benefits with my degree or skills that I have. I have been an IT specialist/IT Asset for more than 6 years. IT Specialist - Hardware/Software troubleshooting and maintenance IT Asset - Have done also lots of DATA ENTRY works (inventory, data reports, Daily Logs and Trackers). SERVICES OFFERED: -Technical Support -Customer Support -Asset Management -Data Entry -Internet Research -Technical/Customer Personal Assistant -Email/Chat Support -Word Processing -Spreadsheet TECHNICAL SKILLS: • Knowledgeable Computer Software and Hardware (OS, Antivirus, Email Clients, Network Technology, Firewall, Remote Software, VMware, Captive Portal and Others) • Data Networking Troubleshooting, Installation and Maintenance (LAN/WAN technology, router, switch, wireless AP, IP Cam, Time Server and Load Balancing). • Computer Software/Hardware Troubleshooting, Installation and Maintenance • Proficient in Microsoft Office Applications such as Word, Excel and Power Point • Knowledgeable on HTML • Proficient in documentation and communication (oral presentations, documenting reports, etc.) • Strong analytical ability MANAGEMENT SKILLS • Management in planning and organizing the assigned job and handling it. • Reliable in delivering the expected and additional responsibilities assigned • Competent interpersonal skills and able to work harmoniously with a team • Flexible and can adapt easily • Focused on client satisfaction • Manage to work under pressure • Able to handle variety of people.