CRM Experts

Showing 422 freelancers

CRM Experts

Showing 422 freelancers

Get Your CRM Project Started Today!

Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On oDesk, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on oDesk for free!

CRM Job Cost Overview

Typical total cost of oDesk CRM projects based on completed and fixed-price jobs.

oDesk CRM Jobs Completed Quarterly

On average, 56 CRM projects are completed every quarter on oDesk.

56

Time to Complete oDesk CRM Jobs

Time needed to complete a CRM project on oDesk.

Average CRM Freelancer Feedback Score

CRM oDesk freelancers typically receive a client rating of 4.44.

4.44

Last updated: July 1, 2014

  • Administrative Consultant

    Over the past 5 years I have developed a customer service department which responds proactively to customers. I had developed an online chat and email environment for customers. I have established an outbound follow up calling campaign for the customer … more

    Over the past 5 years I have developed a customer service department which responds proactively to customers. I had developed an online chat and email environment for customers. I have established an outbound follow up calling campaign for the customer database. I have contributed to the development of the company website and marketing of company products by article and blog writing for the company. I have institued customer appointments for consultations.  less

    crm 00 more less
    • $13.33 HOURLY RATE
    • 4.6
    • 1 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Full Time Data Entry, Web Researcher, Administrative Jobs

    From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven … more

    From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven environments. With this in mind, I am confident that my employment background, eagerness to learn, and genuine character will prove to be an asset to your company.  less

    data-entry google-docs internet-research crm 00 more less
    • $4.44 HOURLY RATE
    • 4.9
    • 3325 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 7 TESTS
  • CRM Analyst

    As a CRM Representative I am primarily responsible for performing data enhancing process to ensure database is ready to use for sales activities. Responsibilities: - Support Sales team by providing ongoing & adhoc data concierge services like Assigning Leads. - Campaign Management (Upload … more

    As a CRM Representative I am primarily responsible for performing data enhancing process to ensure database is ready to use for sales activities. Responsibilities: - Support Sales team by providing ongoing & adhoc data concierge services like Assigning Leads. - Campaign Management (Upload contacts, Task Assignments, Activity Report) - Setting up Webex webcasts and Managing Registrations - Control the integrity (accuracy, thoroughness, process compliance) of all data in the Salesforce.com CRM database. - Screen records to check data accuracy and ensure the most complete & reliable record information is available for Marketing & Sales activities. - Enrich data by appending additional details to records through efficient secondary research - while also ensuring that records are updated with the most complete and timely information. - Merge duplicate records on an ongoing basis using data deduplication tools. Specialties:Experience with Salesforce.com - Exposure to data hygiene tools and best practices - Expertise in data cleansing and updating - Experience utilizing web research to enhance data - Understanding of the sales and marketing process, including measurement and reporting standards - Strong attention to details - Ability to identify and investigate data discrepancies - Flexibility & ability to respond quickly and creatively to changing requirements  less

    salesforce-app-development crm business-intelligence 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Expert Freelancer In OpenERP Implementation

    OpenERP Implementation , Customization , Module Development , etc

    python crm 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 111 HOURS
    • INDIA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Admin Asst/Transcriptionist/Data Entry Specialist

    I am a goal oriented and a team player individual who is looking for part-time job. I have 5 years experience as medical transcriptionist and administrative assistant in the Philippines and abroad with 60-65 wpm typing speed. I am also … more

    I am a goal oriented and a team player individual who is looking for part-time job. I have 5 years experience as medical transcriptionist and administrative assistant in the Philippines and abroad with 60-65 wpm typing speed. I am also assisting our accountant in the finance department and I deal with a lot of data entry. I do our clinic's monthly inventory and sales report that enhances my experience in MS Word and Excel.  less

    proofreading data-entry microsoft-excel microsoft-word crm 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 525 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
  • Soluzione IT Services

    I am a specialist in helping small companies identify and implement the necessary Program Management Office structure for their organization. My core work areas are managing and delivering software solutions in varied domains like public sector, finance, automobiles, content management … more

    I am a specialist in helping small companies identify and implement the necessary Program Management Office structure for their organization. My core work areas are managing and delivering software solutions in varied domains like public sector, finance, automobiles, content management and right of way. I have over 12 years of rich IT experience with multiple roles in Program Management, Project Management, Risk Planning and Mitigation. Skills required for these roles have been Communication (written & spoken) , Customer Service, Workshop arrangement and facilitation, full Project Management knowledge of techniques and applications.I am fully conversant in all Microsoft Applications and Technically very sound. Having worked right from developer to growing offshore development center from scratch, my aim is to build my own freelance business with a Portfolio of happy clients.! I always strive for best quality and I am looking at developing a number of long term business relationships.  less

    project-management risk-management crm strategic-planning 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 58 HOURS
    • INDIA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • User Guides/Technical Writer

    Accomplished businessperson and technical writer. Delivers user guides for business software involving data integration, data management, and reporting. Results-driven and quick study with entrepreneurial spirit. Thrives in fast-pace, well suited for start-ups and companies in growth phase. Unusual skill set … more

    Accomplished businessperson and technical writer. Delivers user guides for business software involving data integration, data management, and reporting. Results-driven and quick study with entrepreneurial spirit. Thrives in fast-pace, well suited for start-ups and companies in growth phase. Unusual skill set and knowledge base: Began career as a businessperson and then delved into information and technology management and evolved into a technical writer.  less

    users-guide-writing online-help technical-writing technical-documentation crm business-intelligence camtasia 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 1290 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Virtual Assistant/ Customer Service Representative/ Retention/

    I worked as a Customer Service Representative in a Retention Department. I used an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. I understand the impact of attitude in … more

    I worked as a Customer Service Representative in a Retention Department. I used an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. I understand the impact of attitude in handling calls professionally, i also effectively deal with job stress, angry callers, and upset customers. Using the most appropriate way to communicate with different behavior types on the telephone. Applying the elements of building positive rapport with different types of customers over the phone, proper telephone etiquette to satisfy various customer situations, appropriate actions to effectively control a telephone call and last but not the least meets commitments to customers.  less

    data-entry virtual-assistant customer-service appointment-setting customer-support crm 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 170 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Data Entry Specialist, Researcher, Admin Assistant, Content Moderator

    Over 10 years working experienced in the field of Administration, Coordination, Data Entry, and Web research with adept at working multiple projects simultaneously while maintaining composure in performing job task to the most accurate and timely manner. I Strive to … more

    Over 10 years working experienced in the field of Administration, Coordination, Data Entry, and Web research with adept at working multiple projects simultaneously while maintaining composure in performing job task to the most accurate and timely manner. I Strive to understand my client needs and provide exceptional results with utmost commitment to their objectives. At the same time, to seek challenging assignment and responsibility, with an opportunity for growth and career development.  less

    internet-research adobe-photoshop photo-editing transcription pdf-conversion administrative-support crm 00 more less
    • $3.33 HOURLY RATE
    • 4.7
    • 4505 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 9 TESTS
  • Excellent Virtual Solutions,You're Looking At It

    With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that … more

    With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.  less

    microsoft-powerpoint microsoft-excel microsoft-word administrative-support internet-research content-writing crm 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 1117 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 7 TESTS
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