Customer Service Specialists

Showing 37,027 freelancers

Customer Service Specialists

Showing 37,027 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Customer Service

    Experience in customer service industry. Fluent in English and Filipino. Knowledgeable in MICROSOFT WORD, EXCEL, and POWERPOINT. Interests: Surfing the net, writing, reading, and entertainment. People-oriented, quality-oriented, hardworking, determined, and open-minded.

    customer-service virtual-assistant 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 477 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types … more

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.  less

    customer-service web-design microsoft-visual-basic order-processing technical-support zendesk email-handling chat-support outbound-sales 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4473 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Customer Support / Call Center agent

    During the past years, I have gained valuable experience in various types of fields. I have dealt with different types of people, both foreign & local, therefore I can say that I am competent enough to be able to communicate well … more

    During the past years, I have gained valuable experience in various types of fields. I have dealt with different types of people, both foreign & local, therefore I can say that I am competent enough to be able to communicate well with them. I am a fast learner and am willing to learn more things that i am not aware of. Since these are the same business ethics I strive for personally. I make it a point that whatever task is given to me i would be able to finish it either ahead or on time and that whatever output i will make on my work will give a good mark on my employer.  less

    customer-service transcription customer-support chat-support 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 11134 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Customer Service Expert, Multiple campaigns, 8 years of experience

    With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. My long-term experience in the service industry has taught me how to meet and exceed … more

    With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.  less

    customer-service email-handling chat-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1217 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service/Project Management/Data Entry/Link Building

    I have 9+ years’ experience in the field of Customer Relationship Management with Solid knowledge of client communication, negotiation and problem solving. Two years of experience in Project Management and Product Management. I am Well organized, self-motivated individual with the … more

    I have 9+ years’ experience in the field of Customer Relationship Management with Solid knowledge of client communication, negotiation and problem solving. Two years of experience in Project Management and Product Management. I am Well organized, self-motivated individual with the ability to rapidly learn new tasks. Track record for consistently meeting goals and deliver high level of job performance. Proven ability to build strong customer/client relationship.  less

    customer-service email-handling customer-support virtual-assistant link-building data-entry internet-research project-management black-box-testing chat-support 00 more less
    • $4.44 HOURLY RATE
    • 4.9
    • 7586 HOURS
    • EGYPT
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
  • Ms.

    I am currently working as a representative for the Fraud Department of one of the world's well-known Internet Service Provider. I've previously worked for special projects and highly-escalated customer service concerns, which allowed me to interact and worked … more

    I am currently working as a representative for the Fraud Department of one of the world's well-known Internet Service Provider. I've previously worked for special projects and highly-escalated customer service concerns, which allowed me to interact and worked with Program Managers and Point of Contacts in the company's headquarters. It also allowed me to think out of the box and practise my analytical skills in decision-making without jeopardizing the company's guidelines and credibility. I also have a wide-range and years of experience in back-end processes such as reviewing credits, fraud claims and chargebacks, and processing postal mail and fax documents. Right now, I'm looking for a full-time job that allows me to work at home for a reasonable cost.  less

    fraud-analysis customer-support phone-support customer-service transcription email-handling chat-support data-entry data-encoding virtual-assistant 00 more less
    • $4.50 HOURLY RATE
    • 4.4
    • 26 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Telemarketer, Sales, Marketing, and Administration

    I am a communications professional who is interested in Sales and Marketing, Customer service, and Administration. As an employee, I seek job openings under, Insurance, Technical support, customer service support, Sales, setting appointments and long term employment. I am willing … more

    I am a communications professional who is interested in Sales and Marketing, Customer service, and Administration. As an employee, I seek job openings under, Insurance, Technical support, customer service support, Sales, setting appointments and long term employment. I am willing to be trained, and obtain a position that is fit above aforementioned, in a reputed company, where my skills and knowledge will be enhanced and utilized effectively.  less

    sales-promotion customer-service sales-management technical-support data-encoding data-entry public-speaking 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 4245 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • Phone Support,VA/PA,Data Entry,Email,Graphics Designer/Programer

    In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short … more

    In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS) - 4 years as Computer layout Artist/Designer (Printing Press) - 2 years as Computer Graphics Artist/Designer (Advertising) - 2 years as Call Center Technical Support Representative - 9 months as Data Analyst (Promoted) - Online Admin or Virtual Assistant - Print Artist/Designer & Virtual Assistant doing calls to real estate prospects in the US - 3 months working as Technical Support Representative for a Canadian Web Hosting Company - Customer Service Representative for Online PC Solutions - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate - Data Encoder and Keyword researcher assistant - Ebook Proof Reading - Admin Assistant/IT/Dispatch Control/Transportation Services - Real Estate Excel Macro Programmer - Taxi reservation - Zendesk Ticket Support - PHP/MySQL Database Programmer (Beginner/Hosting Websites) - Website Developer - Excel Macro Developer/Programmer - Online Gaming Trainee/Administrator - Autoit, VBScript, PHP, Javascript programmer Skills: - Technical Troubleshooting - Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners, and more. - Use/operate both PC and MAC computers - Editing photos using Adobe Photoshop CS3 - Experienced user of Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe InDesign CS3, Microsoft Excel, Microsoft Outlook - Handling technical calls. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Employee/Staff scheduler - Web Hosting Tier 1 Tech Support with basic Cpanel/Plesk. - Editing/updating product images online - Virtual Assistant - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar - Free Web Hosting with Cpanel - Free TK Domain - Basic PHP and MySQL - Paypal Integration and IPN - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE  less

    database-programming customer-service technical-support graphic-design print-design administrative-support data-entry microsoft-excel adobe-photoshop adobe-illustrator adobe-indesign crm computer-networking phone-support telephone-skills order-processing order-entry data-encoding virtual-assistant real-estate-idx customer-support email-handling email-technical-support internet-research calendar-management appointment-setting lead-generation telemarketing cold-calling php mysql 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 9921 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 1 TEST
  • Infusionsoft//Business Development/Project Management

    Hi! Thank you for viewing my profile! If you're a busy CEO or Executive who needs a clone, you've come to the right place! :) I have excellent communication skills and will find out what you need, and make … more

    Hi! Thank you for viewing my profile! If you're a busy CEO or Executive who needs a clone, you've come to the right place! :) I have excellent communication skills and will find out what you need, and make it happen. I am extremely organized and have skills in process/operations management. I am proficient in InfusionSoft which has really helped grow my business development and marketing skills. I am a problem solver and forward thinker. With my skills and extensive background in all things business management, I am always thinking of ways to grow and be more efficient. I have trained teams to do the same, while providing excellent customer service. I can help develop relationships so your customers or clients know they can trust your company. They know they are not dealing with just another automated system, and they leave feeling taken care of. As my profile reflects, I have worked with oDesk as a freelancer for over a year and have great feedback and ratings. I have outstanding communication and professionalism. I look forward to working with you! God Bless <3 *Skills- I am always adding to this list: InfusionSoft (Campaign Builder, Forms, CRM, Marketing) WordPress integration with InfusionSoft (forms etc...) Marketing Campaigns Zendesk Asana KarmaCRM (the BEST!) InfusionSoft Email handling Tech Support HR Management Benefits Manager Executive Assistant Team Lead Manager Project Management ZipRecruiter oDesk Fiverr Customer Service Consultant Customer loyalty Customer Retention  less

    project-management customer-service customer-support hr-benefits microsoft-word email-handling administrative-support infusionsoft-administration infusionsoft-development 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 2457 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
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