Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on oDesk.

2,196

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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Karoliina Osman

Karoliina Osman

Administrative assistant

France - Last active: 7 days ago - Tests: 2

I am Finnish international business graduate living in France for the past four years. I am skilled in business development and strategic management, I have strong linguistic skills (Finnish, French, English, Spanish). During my studies I have realized surveys and business development projects. I have experience in order handling, web writing, e-mail marketing and data entry. I am efficient but at the same time very thorough and pay attention to detail. Hardworking and ambitious, I always strive for an excellent work to satisfy my client.

$22.22 /hr
103 hours
5.00
Shiela M.

Shiela M.

Experienced VA | Reviewer | Content Writer

Philippines - Last active: 27 days ago - Tests: 17 - Portfolio: 9

I am hard working and a quick learner. I can work independently or with a team. I am a problem solver. - I have been working as VA, content writer, and book reviewer for 2 years now. (2012-present) - I worked as Communications Officer of a national non-stock non-profit organization specializing in Agrarian Reform and Sustainable Agriculture in the Philippines for over 5 years. I managed projects and headed production of materials (Powerpoint presentations, AVPs, photos, manuals and brochures) relevant to project promotion and information dissemination. (2009-2014) - I had almost a year of work experience as e-Representative specializing in customer service, sales and retention in a financial account of a renowned BPO company in the country. - While still in college, I worked as English Tutor and Radio Newscaster.

$8.89 /hr
1,525 hours
4.56
Katherine G.

Katherine G.

1st place Spanish Spelling Skills/4.9 Spanish Voca...

Colombia - Last active: 4 days ago - Tests: 5

During the past three years I have written essays, sales texts, poems and articles. My goal is to provide business professionals who require a Spanish writing service with high quality texts. I am interested in any kind of Spanish writing job since I love reading in Spanish, working on my laptop, and writing; I am patient, highly organized, committed to my client's needs, and I can work well under pressure. I am also a proofreader, sales writer and copy-writer. Some of my skills are: A thorough knowledge of the Spanish grammar Social literacy Creative writer Customer care Typing speed: 45 wpm

$5.00 /hr
104 hours
4.94
Ricaurte Mendoza

Ricaurte Mendoza

English-Spanish Translator, Researcher, Online Sto...

Panama - Last active: 2 days ago - Tests: 6

I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have great experience working as a translator, web researcher, virtual assistant, data entry, customer service, sales and more. My energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution to your company. I am proficiency with IT systems, very quick learner with high problem solving skills, excellent work ethic, versatility and adaptability to face changes. I will always go that extra mile to make the difference doing my best to help your business.

$16.67 /hr
3,914 hours
4.62
V Paul

V Paul

Team and Project Management, Customer Retention, R...

Philippines - Last active: 1 day ago - Tests: 5

Vincent has over 8 years of experience in the field of Customer Service/Support with focus on Guest Relations and Customer Retention. During this time he has developed valuable skills including: -Ability to formulate plans and procedures that allows him to successfully complete assigned projects. -Ability to communicate effectively with individuals from diverse backgrounds. -An eye for detail and the dedication to follow up on any project from inception to conclusion making sure that all necessary and intermediate steps are accurately completed. He is also well traveled - having visited several countries in Europe, South America, Canada, USA, and Africa. This enabled him to learn and adapt to diverse cultures and people. Vincent has established long term and satisfactory business relationships with clients here in oDesk as attested to by his excellent ratings and feedbacks.He looks forward to new opportunities to help other companies leverage their business in this Network.

Groups: Zendesk
$8.89 /hr
24,359 hours
5.00
Jane Villanueva

Jane Villanueva

Human Resource Practitioner/Professional Administr...

Philippines - Last active: 1 day ago - Tests: 5

For the last Seven years, I have worked as a Human Resource Practitioner/Generalist. Dealing with the Companies Confidentiality and Privacy; I believe is the most important and rewarding role given to me. During my work, I have experienced all facets in human resources that has given me background in recruitment, time keeping/payroll, records, training and discipline. I am certain that I would be of great help in your Company and rest assured that I can finish all task given to me ahead of the given deadline and would not waste any single minute to meet your expectation. I have worked in an advertising Company for two years from year 2012 to 2014 where in I am a Human Resource Officer handling all employees regarding their records, 201 files, attendance and discipline, as a Human Resource practitioner I am the one to instigate and implement discipline within the Company. I am directly reporting to the Owner/Manager and we constantly talk about Companies enhancement and employee incentives as well as employee's discipline. I am able to contribute ideas that helped our Companies growth and development. I have also worked as a Human Resource Generalist in a Retail/Sales Company from year 2007-2012 handling also all facets of Human Resource. In this Company, I was able to create memorandum and announcements to be read by all employees of the store including agency based employees assigned in the store. I also had the chance to plan and facilitate a team building for all employees. In both Companies, I also facilitate orientations such as Code of Discipline, Quality Customer Service, Store/Office House rule and Companies History. We also had our own employee's Database. I was the one to input all information about our Employees based on their 201 file. It is important to always double check all details in order to prevent any errors. I also had the chance to process employee's pay starting from time keeping, payroll, deductions until preparation of payroll register and pay slip. Given this experience, I am confident that I have met all my Companies need and I have contributed my ideas and knowledge that have helped them. During my previous work, I also have experienced to talk and communicate with different attitudes and personality of people that I know can help me to understand the different needs of my clients in terms of work. I can work under pressure and with minimum supervision. I can manage my time efficiently in order for me to finish all task ahead of the specified time.

$4.50 /hr
1,242 hours
5.00
Divina gracia O.

Divina gracia O.

Reliable Virtual Assistant/Project Coordinator/Cus...

Philippines - Last active: 5 hours ago - Tests: 10

Seeking for a position as a Virtual Executive Assistant, Project Coordinator or Customer Service/Technical Support for a reliable company. I have several experiences in Administrative Support and data encoding with my previous jobs over the last 5 years. I have a very good and strong background in most office applications software such as MS Office (Excel/Word/Powerpoint) PDFs, and HTML . Moreover, I have more than 5 years in technical support and customer service experience and I am looking forward to join and be a part of any small or large companies that require any of my skills.

$8.33 /hr
8,943 hours
4.69
Jeffrey Pascual

Jeffrey Pascual

IT Technical Support / Data Entry Professional

Philippines - Last active: 2 days ago - Tests: 5

I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

$5.56 /hr
3,426 hours
5.00
Andrea Montalvo

Andrea Montalvo

Customer Support Advocate, Events & Production, Hu...

Philippines - Last active: 5 hours ago - Tests: 12

For the past 5 years, I have worked as a Human Resources, Sales and Events Management professional. I have gained extensive training in Customer Support and have showed exemplary performance in the said field. Having been able to work for both local and multinational companies, I have acquired the knowledge, skills and training that will allow me to be competitive in different industries. With the job categories mentioned, I know that I am a flexible, detail-oriented individual and I am seeking for opportunities that would be able to further enhance my knowledge in different areas as well as to hone the skills I already have.

$10.00 /hr
2,493 hours
4.99
Sarah A.

Sarah A.

Jack of Many Trades

United States - Last active: 1 month ago - Tests: 6 - Portfolio: 2

Twelve years within a Customer Service Center. Six years experience in Work Force Management. Eight years of experience in leadership roles (Team lead, Operations Manager, Department Manager). I am able to type 50+ wpm and I am efficient in the majority of the MS Office products (Excel, Word, PowerPoint, etc.). Perfect for any data entry, office work or word processing you may need done. I am also able to work within in Outlook and manage calendars. I have experience in recording for Interactive Voice Response (IVR) system from my previous and current employer. I am able to record voices for e-learning courses.

$17.78 /hr
216 hours
5.00