Customer Service Specialists

Showing 8,445 freelancers

Customer Service Specialists

Showing 8,445 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Customer Services Representative/Marketing Services Representative

    To deliver quality service that is in compliance to my client's needs and expectations. To carry out the work in the shortest time possible ensuring quality and accuracy. To build rapport with customers in order to satisfy the needs … more

    To deliver quality service that is in compliance to my client's needs and expectations. To carry out the work in the shortest time possible ensuring quality and accuracy. To build rapport with customers in order to satisfy the needs and expectations and in a way satisfying the clientele as well. I have worked as a Customer Support Representative and Marketing Support representative and have undergone skills training in proper customer service (proper call handling, problem solving skills, handling irate customers, proper phone etiquette, etc.) I am currently looking for a job that will enable me to utilize the knowledge, skills and attitude that I have acquired with my previous work experiences. I am a computer savvy and I am proficient in MS office (MS Word, Excel, Powerpoint, Outlook). I am very interested in the latest gadgets and I am into photography. I can be very dedicated, flexible and would go the extra mile to ensure that the job is done precisely.  less

    data-entry customer-service google-spreadsheet microsoft-excel microsoft-word microsoft-outlook-development microsoft-powerpoint internet-research google-apps 00 more less
    • $6.67 HOURLY RATE
    • 4.1
    • 10038 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Writer, Tech Support Professional

    To earn a living out of honest and quality work through the best of my abilities and be able to contribute to the development and progress of companies/businesses that I will be able to fortunately work with. As a … more

    To earn a living out of honest and quality work through the best of my abilities and be able to contribute to the development and progress of companies/businesses that I will be able to fortunately work with. As a Development Communication Graduate, during a 3-year period job experience, I have developed further my multi-tasking skills in Customer Service, and in Hardware and Software Troubleshooting while working as a Technical Support Representative for Hewlett Packard printers. In addition to this, I also honed my skills in data gathering, writing, researching, communication while working as an Information Development Writer (News Writer) at the Philippines' Department of Agriculture. Working as Technical Support Representative, taking calls from customers in the US and Canada, provided an opportunity for my verbal skills to improve more. It also enabled me to learn further about searching the web for credible troubleshooting guides if ever the solution of the customer's issue is not found or can not be solved by troubleshooting documents compiled in HP database. It also enhanced my skills in researching facts through enormous amounts of data that can be found in the internet. Being an Information Development Writer enabled my writing skills to evolve to a professional level. The position also provided room for me to learn firsthand about other information dissemination processes and means like radio broadcasting and video documentary production.  less

    customer-service technical-support web-content-management newsletter-writing data-entry data-encoding internet-research video-editing video-production scripting 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 6399 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 12 TESTS
  • Sales&Marketing Professional/Customer Service/AdminOfficer/Recruiter

    I will persist until I succeed. I value efficiency and assure productivity. I do not believe in mediocre scenarios; I work for excellence. I have always believed in the Filipino people's ingenuity, commitment to excellence and industry. My desire … more

    I will persist until I succeed. I value efficiency and assure productivity. I do not believe in mediocre scenarios; I work for excellence. I have always believed in the Filipino people's ingenuity, commitment to excellence and industry. My desire is to continue to make a difference in the virtual workforce - dependable, trusted and skilled. I have been working in the field of sales and customer service for more than 10 years and I believe that I can extend to different companies and organizations the skills and expertise that I gained working in different multinational companies. I'm very adept in these fields and I am seeking opportunities to be of service to other companies.  less

    customer-service virtual-assistant email-technical-support sales data-entry recruiting project-management report-writing management-development administrative-support 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 7237 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer service representative

    -Work experience with customer service, since August/2013, for the company SpinPunch (electronic games). Activities include helping customers solve issues of any nature (including technical) through the ZenDesk platform and testing any games or new features before the company launches … more

    -Work experience with customer service, since August/2013, for the company SpinPunch (electronic games). Activities include helping customers solve issues of any nature (including technical) through the ZenDesk platform and testing any games or new features before the company launches them. -Bachelor's degree in biological sciences from the Federal University of Rio Grande do Sul (Brazil). -Speaks English and Portuguese, reads Spanish. -Experience with website translation (English/Portuguese, including HTML and CSS codes, example: http://www.greencardtoday.com/), bilingual web search evaluation (English/Portuguese), data entry and related areas -some of the companies he works for: UserTesting, trymyUI, YouEye, Appen Butler Hill, ClickWorker and CloudCrowd. -Basic knowledge about website creation, WordPress, Blogger, HTML, CSS and SEO. Owns 3 websites, though abandoned (anvilonline.com, hotaphrodite.com and hotadonis.com). -5 months of experience (April/2012 – August/2012) in trading in the financial market, specially binary options -receiving lessons from the broker three times a week. Knows the basics about fundamental and technical analysis (Bollinger bands, parabolic SAR, standard deviation, etc.). -Excellent electronic games knowledge; specially, knows how to tweak the system to obtain the best performance for gaming. Wrote an article about improving the performance of a computer game called PlanetSide 2, published on the Sony Online Entertainment forums: https://forums.station.sony.com/ps2/index.php?threads/planetside-2-optimization.119786/. -Work experience as laboratorist in the genetics, molecular and cell biology fields (Federal University of Rio Grande do Sul, Pontifical Catholic University of Rio Grande do Sul and FK Biotec), making him greatly fit for detailed-oriented tasks.  less

    customer-service game-testing game-development translation-english-portuguese translation-portuguese-english research-papers web-testing user-acceptance-testing software-qa-testing financial-analysis 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 259 HOURS
    • BRAZIL
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Mr

    I was working as a Universal Agent (Customer Service, Billing, and technical Support) on several BPO companies here in the Philippines.

    technical-support customer-service 00 more less
    • $3.00 HOURLY RATE
    • 4.7
    • 747 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Bachelor in Commerce

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. Due to my diverse job activities I gained a lot of experience in different areas. Mostly, I gained experience in … more

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. Due to my diverse job activities I gained a lot of experience in different areas. Mostly, I gained experience in customer service as I dealt directly with customers face-to-face and by phone. Applicable values as long-term relationship and to increase customer value are standard concepts to me. I am also a quick learner and I enjoy developing myself. I easily work accordingly to set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Feel free to contact me in case you have something to share or want to offer. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie  less

    customer-service business-plans report-writing business-writing business-analysis creative-writing accounts-receivable-management virtual-assistant german 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 2253 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
  • HR, Team/Project Management, SEO, Marketing, VA with Graphic Skills

    I would be grateful to provide business support to clients looking for Dependable and Trustworthy contractor either part-time or full-time. I can offer quality service to employers who need assistance in their online recruitment, email handling, SEO, WordPress, project management … more

    I would be grateful to provide business support to clients looking for Dependable and Trustworthy contractor either part-time or full-time. I can offer quality service to employers who need assistance in their online recruitment, email handling, SEO, WordPress, project management and team managament. I have strong background on virtual project and product development and has online and onshore Product Launch Experience, specifically in Business planning and marketing strategy for start ups.  less

    market-research customer-service microsoft-excel microsoft-word microsoft-powerpoint recruiting article-writing seo animation 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 2539 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 10 TESTS
  • VA,CSR,Image Researcher,Writer,Proofreader,Web Researcher,Chat Support

    I have written a lot of articles from feature stories (interesting facts, wonderful stories from university students, innovation in school) to news facts, opinion and Cebuano articles back in college. It has been a very nice journey; I was profiled … more

    I have written a lot of articles from feature stories (interesting facts, wonderful stories from university students, innovation in school) to news facts, opinion and Cebuano articles back in college. It has been a very nice journey; I was profiled as a correspondent/trainee for six months and then I was promoted as regular staff writer after six months. Every task I handled was challenging as I needed to do a lot of research and study particularly about the events in our university. After a year, I got promoted as Features/Cebuano editor. I got to handle staff staff writers in my section and. Before I graduated college, I was given an opportunity to manage Opinion Section where I was responsible to manage and edit opinion articles. I can say that it was an awesome experience and I know I can use my skills wherever I go.  less

    article-writing customer-service email-handling chat-support blog-writing report-writing interviewing proofreading virtual-assistant english-tutoring 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 206 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 9 TESTS
  • ENG.

    I am graduated from Cairo university department of mechanical power engineering . I have experience in designing HVAC systems using HAP & Auto-cad. I also have experience in sales and customer service as I worked in the sales of medical equipments for … more

    I am graduated from Cairo university department of mechanical power engineering . I have experience in designing HVAC systems using HAP & Auto-cad. I also have experience in sales and customer service as I worked in the sales of medical equipments for American customers over the phone. I would like to find an opportunity that can add to my experience and allow me to get more knowledge.  less

    autodesk microsoft-excel microsoft-powerpoint oracle-primavera computer-maintenance adobe-photoshop customer-service sales 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 2072 HOURS
    • EGYPT
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Article/Review/Blog Writer/Copywriter

    I always emphasise professional ethics when undertaking any project. I have managed and written many blogs on various topics. I am qualified in fitness and health-related fields,such as Nutrition, Personal Training and Massage. I am also fluent in Italian … more

    I always emphasise professional ethics when undertaking any project. I have managed and written many blogs on various topics. I am qualified in fitness and health-related fields,such as Nutrition, Personal Training and Massage. I am also fluent in Italian so could easily translate from Italian to English. I am interested in all topics of life and keep myself up to date with all that is happening around the world. Then I simply narrate all of that onto paper, according to client's instructions.  less

    article-writing content-writing blog-writing bmr-writing proofreading translation-italian-english customer-service wordpress 00 more less
    • $7.78 HOURLY RATE
    • 4.9
    • 878 HOURS
    • MALTA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 15 TESTS
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