Customer Service Specialists

Showing 36,948 freelancers

Customer Service Specialists

Showing 36,948 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Experienced Quality Evaluator and Customer Service Representative

    Position: Quality Evaluator Accounts: Sprint, Citibank, American Express Company: Convergys Philippines Address: 7th floor Glorietta 5 Ayala Center, Makati City, Philippines Date: October 2005 – September 2014 (8 years) Job Description / Duties and Responsibilities: •Monitors and evaluates a sampling of inbound … more

    Position: Quality Evaluator Accounts: Sprint, Citibank, American Express Company: Convergys Philippines Address: 7th floor Glorietta 5 Ayala Center, Makati City, Philippines Date: October 2005 – September 2014 (8 years) Job Description / Duties and Responsibilities: •Monitors and evaluates a sampling of inbound and/or outbound calls and other contact methods including chat and email •Facilitates and/or participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices Position: Customer Service Representative Account: Medco Company: APAC Customer Services, Inc. Address: Muntinlupa City, Philippines Date: December 2004 – September 2005 (8 months) Job Description / Duties and Responsibilities: •Interface with customers via inbound calls for the purpose of resolving routine problems with products or services •Handle customer calls in a timely manner. Provide consistent, high quality service and accurate information to customers Position: Operations Assistant 2 Account: Car Loans Company: China Banking Corporation Address: Makati City, Philippines Date: May 2002 – October 2004 (2 years) Job Description / Duties and Responsibilities: •Process the release of 2nd hand, dealer generated and branch referred auto loans •Process Chattel Mortgage Cancellation of fully paid account and facilitates release of Chattel Mortgage Cancellation and Land Transportation Certificate of Registration/Official Receipt EDUCATIONAL BACKGROUND College Course: Bachelor of Science in Commerce 1992 - 1996 (Major in Business Management) School: Saint Paul College of Manila  less

    customer-service customer-support telephone-skills phone-support 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Travel Specialist/Sales & Marketing Expert/Customer Service Specialist

    Experienced Sales and Marketing Representative. International Travel Expert and Specialist (Level 2), Excellent Customer Service skills, Tier 2 Escalations and Retention agent. Senior Team Supervisor for Sales, Advertising and Marketing. My goal is to provide satisfaction and exceed expectations to … more

    Experienced Sales and Marketing Representative. International Travel Expert and Specialist (Level 2), Excellent Customer Service skills, Tier 2 Escalations and Retention agent. Senior Team Supervisor for Sales, Advertising and Marketing. My goal is to provide satisfaction and exceed expectations to build a long term relationship with my clients. I assure you that the versatility of my work will serve as a great asset in your company. Cheers!  less

    sales customer-service travel-agent data-encoding advertising guitar-performance telemarketing outbound-sales telephone-skills chat-support 00 more less
    • $5.56 HOURLY RATE
    • 3.9
    • 1475 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Travel Specialist / Customer Service Agent / Data Entry/ Virtual Asst.

    I worked with Expedia before one of the largest travel reservation companies. Providing customer service, taking calls, email and chat support from all over the world. BPO industry has been my passion and with regard to my skills in handing … more

    I worked with Expedia before one of the largest travel reservation companies. Providing customer service, taking calls, email and chat support from all over the world. BPO industry has been my passion and with regard to my skills in handing client's concern I dealt with different types of issues everyday and resolved them. SKILLS: I have excellent oral and written skills in English. I used to be a writer in one of our school paper way back in college. I used to write articles and features. I am internet and computer savvy. I am willing to be trained, with a very good moral character. I can type 55 words per minute with 98% accuracy. I have knowledge in Microsoft Word and Excel. In getting the work done, I always make sure that I don't lack something from the job I started to work with, if it needs to be done right away it has to be done perfectly.  less

    travel-agent data-entry customer-service chat-support 00 more less
    • $4.00 HOURLY RATE
    • 4.4
    • 1598 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Data Entry / Virtual Assistant / Business Services

    My first work experience in a BPO company having been a CSR (customer service relation specialist) for 3 months and having been promoted as Supervisor is one proof that i can manage with less supervision and is trustworthy and responsible … more

    My first work experience in a BPO company having been a CSR (customer service relation specialist) for 3 months and having been promoted as Supervisor is one proof that i can manage with less supervision and is trustworthy and responsible enough to manage my subordinates and our nature of work. I have also been a college instructor, handling sophomore students which helped shape up my discipline and character in my chosen field thou not my expertise.  less

    microsoft-excel microsoft-word medical-transcription customer-service telephone-skills transcription customer-support data-entry 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Freelancer Translator and Bilingual Customer Service Rep

    Hi my name is Berlin I am a Bilingual Customer Service Rep with more than 4 years Experience working in Call centers and working from home. I speak both English and Spanish in a native level. -Bilingual Customer Service (Spanish … more

    Hi my name is Berlin I am a Bilingual Customer Service Rep with more than 4 years Experience working in Call centers and working from home. I speak both English and Spanish in a native level. -Bilingual Customer Service (Spanish and English) -Email Support -Chat Support I have worked in many projects for International Companies as a Bilingual Customer Service Rep. Chat support for Gambling websites. Spanish and English. Websites like Inkabet.com and others Websites from south America. I worked under pressure before and had to deal with really harsh customers. My experience allows me to find the best way possible to make customers happy with the service provided. Do consider me because I have the needed skills to provide you with great results at work and the experience that this 4 years has given me, lets me be confident and optimistic about the service I provide. Thank you. Look forward hearing from you. Berlin Q  less

    customer-service sales spanish translation-spanish-english translation-english-spanish english outbound-sales translation teaching-english 00 more less
    • $7.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 559 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Experienced writer with a knack for research for Ebooks and articles

    I have been writing for going on 12 years doing both freelance and writing for fun. I have a broad range of interests and talents that I bring to every job that I do. Whether you need an article, a … more

    I have been writing for going on 12 years doing both freelance and writing for fun. I have a broad range of interests and talents that I bring to every job that I do. Whether you need an article, a blog post or an ebook I am happy to work with you on the project you need done. I pride myself on professional communication and updates when I am working on a project with a fast turn around in delivering your writing. I am flexible and will make changes if you need a different format or something added. I aim to please and get the project you need done, completed timely and correctly.  less

    ebook-writing literature-review blog-writing article-writing data-entry customer-support customer-service blog-commenting article-spinning book-cover-design 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 34 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 32 PORTFOLIO ITEMS
    • 7 TESTS
  • customer service

    I am a very hard working, determine, positive individual who always strive towards being the best. I am dependable and will go the extra mile to ensure a job is successfully completed. I am looking forward to become a part of this prestigious enterprize.

    customer-service 00 more less
    • $333.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Service Representative and English Instructor

    Worked in a BPO industry for almost 4 years as a Customer Service Representative, asssited clients in their needs, offered solutions based on their needs and to make sure that customers will experience a good quality service. Also, currently working as an English professor

    microsoft-excel telephone-skills microsoft-word customer-support customer-service phone-support 00 more less
    • $20.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Eceptional Virtual assistant/ transcriber

    Hi my name is Creshane Beaver i am presently pursuing a certificate in office Administration and has been actively assisting for over two years, I have been exceptional data entry clerk, assistant and transcriber a very disciplined and organized individual … more

    Hi my name is Creshane Beaver i am presently pursuing a certificate in office Administration and has been actively assisting for over two years, I have been exceptional data entry clerk, assistant and transcriber a very disciplined and organized individual and always aim to please whenever my services are required, i am always ready and willing to please my employers, through my ability and dedication in getting the job completed in a timely and efficient manner where commitment levels are high. I am here to offer my services via odesk  less

    telephone-skills data-entry customer-service 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Hospitality Management B.S., Customer Service Assistant

    With customer satisfaction and efficiency as my standards of success, I am an experienced and organized manager of schedules, projects, and accounts. I am professional, articulate, and well spoken with a positive and enthusiastic personality. I am proficient in Word, Excel, and PowerPoint and am willing and eager to learn new systems quickly.

    administrative-support customer-support customer-service organizational-development time-management 00 more less
    • $11.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
loading