Customer Service Specialists

Showing 8,939 freelancers

Customer Service Specialists

Showing 8,939 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Technical Support Specialist/Help Desk

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m … more

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.  less

    windows-xp-administration email-technical-support customer-service customer-support email-handling internet-research computer-maintenance computer-repair dsl-troubleshooting wordpress 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5776 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Professional English/Russian/Ukrainian translator & Skype tutor

    *** 5 STAR feedback score for each and every job I take! *** Professional and experienced translator, I am a native Ukrainian and Russian speaker with fluent English. I hold a Master`s degree in Economics (which includes marketing, business English, article … more

    *** 5 STAR feedback score for each and every job I take! *** Professional and experienced translator, I am a native Ukrainian and Russian speaker with fluent English. I hold a Master`s degree in Economics (which includes marketing, business English, article writing and proofreading, IT, advertising, business strategies, planning, SEO, coaching and many more fields of study). I have passed the IELTS General test with an overall score of 7.5 out of 9, I also hold the TOEFL IBT certificate with a score of 98 out of 120. I placed first in the U.S. English spelling test and English to Russian skills test. Since 2011 I have been working in retail sales as a sports clothing store manager. My primary duties are: training and supervising employees, assisting customers and handling complaints, keeping track of inventory, doing research & planning and many more. I also have experience in online sales and promotions, I`ve been eBay user since 2007 with a 100% positive feedback score.  less

    translation russian translation-russian-english translation-english-russian ukrainian customer-service transcription localization seo mobile-app-testing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 55 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 11 TESTS
  • DEDICATED & RELIABLE EXPERIENCED CSR/ ADMINISTRATIVE WORK / DATA ENTRY

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer … more

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer and appointed Coach in the latter, whose aim is to always produce an excellent output. Also worked with AOL as Technical Consultant providing support through email and live chat and T-Mobile USA as a CSR through phone support. Experienced data entry and administrative support in a distribution company, primarily tasked to do most office duties and roles. My objective is to obtain a position that will suit my qualifications in order to work effectively in the pursuit of excellence for the benefit both of the employer and as an individual.  less

    administrative-support customer-service data-entry 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 3846 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service, Data Entry Specialist & English Teacher

    I've been working in Data Entry & Customer Service industries for the past 3+ years, thus demonstrating a solid work ethic and no fear of rolling up my sleeves and getting the job done. I am also adept at business … more

    I've been working in Data Entry & Customer Service industries for the past 3+ years, thus demonstrating a solid work ethic and no fear of rolling up my sleeves and getting the job done. I am also adept at business troubleshooting and problem solving and management-related issues and developing innovative solutions. I'm looking for an opportunity to exercise a position in an organization where my knowledge and skills will be further developed to be globally competitive in the business and communications industry. I"ve also been teaching English In ILTAE (English Intitute) for the past year.  less

    english-tutoring customer-service 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 0 HOURS
    • DOMINICAN REPUBLIC
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Support - Zendesk, Desk.com, Live Chat, Email Support, VA

    I've been a freelancer since 2011 and have helped few companies start their customer service team and be part of a team as well. My skills in customer services have been tested by the following industries for several years … more

    I've been a freelancer since 2011 and have helped few companies start their customer service team and be part of a team as well. My skills in customer services have been tested by the following industries for several years: 1. Online Poker / Casino 2. Online Social Games 3. e-Commerce 4. iOS and Android Apps Prior to my freelancing career, I have years of customer service experience in the following industries: 1. Online Poker / Casino 2. Retention / Complaints 3. Compliance 4. eLearning 5. Travel 6. Telecommunications Familiar with the following online tools such as Zendesk, Desk, Live Chat, SnapEngage, Experian, Orbis Technology and several others. I can only give nothing but 100% commitment to any project I may take.  less

    customer-service telemarketing virtual-assistant proofreading calendar-management administrative-support email-technical-support email-handling 00 more less
    • $10.00 HOURLY RATE
    • 4.8
    • 10339 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • oDesk Corporation

    - Fluent in English and Filipino; - An internet savvy who loves to make people laugh and confident about themselves; - Enthusiastic, self-reliant, and disciplined. - Highly talented senior manager with 11 years of experience in operations, customer service and technical support; - Proven ability … more

    - Fluent in English and Filipino; - An internet savvy who loves to make people laugh and confident about themselves; - Enthusiastic, self-reliant, and disciplined. - Highly talented senior manager with 11 years of experience in operations, customer service and technical support; - Proven ability to develop, work with and stimulate synergy between departments and groups; - Excellent account management and vendor management/negotiation skills; - Up-to-date management skills and understanding of employee motivation; - Excellent presentation and communication skills; - Excellent fit to an empowered, accountable, and successful management team or organization.  less

    customer-support customer-service operations-management conflict-resolution program-management project-management call-center-management service-level-management call-handling english 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 9127 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Team Leader, Team Manager, People Management , Customer Service

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and … more

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.  less

    customer-service email-handling complaint-management business-coaching quantitative-analysis data-analysis microsoft-excel data-entry microsoft-outlook-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 10444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Experienced CSR/TSR. A performer. A team player.

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario … more

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.  less

    internet-research customer-service customer-support microsoft-excel skype yahoo-messenger english-tutoring teaching-english windows-movie-maker email-handling 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 3329 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Data Encoder / Customer Service Representative

    Quality work, adhering to company policies, satisfaction guaranteed! Skills: -Data encoding -Customer service -Fast typing speed (40 - 45wpm) -English Proficient ( verbal and written) -Proficient in Microsoft office application

    data-encoding microsoft-excel microsoft-word customer-service customer-support computer-networking computer-repair 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 3356 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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