Customer Service Specialists

Showing 8,994 freelancers

Customer Service Specialists

Showing 8,994 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,750 Customer Service projects are completed every quarter on oDesk.

2,750

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: April 1, 2015

  • Reliable Virtual Assistant and Customer Care Representative

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a … more

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.  less

    customer-service chat-support infusionsoft-administration wordpress zendesk email-handling microsoft-excel technical-support administrative-support google-spreadsheet 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 1967 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • DEDICATED & RELIABLE EXPERIENCED CSR/ ADMINISTRATIVE WORK / DATA ENTRY

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer … more

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer and appointed Coach in the latter, whose aim is to always produce an excellent output. Also worked with AOL as Technical Consultant providing support through email and live chat and T-Mobile USA as a CSR through phone support. Experienced data entry and administrative support in a distribution company, primarily tasked to do most office duties and roles. My objective is to obtain a position that will suit my qualifications in order to work effectively in the pursuit of excellence for the benefit both of the employer and as an individual.  less

    administrative-support customer-service data-entry 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 3855 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service and Writing

    Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service … more

    Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service, Sales and Personal Writing (Creative Writing, Short Stories, Long Stories, etc) and enjoy doing all of these things. I am a hard worker and love to be challenged. Individual Skills: -Extensive experience in customer service, sales and general office activities, including cash management. -Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers. -Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office. -Fluent in English as well as conversational French. -Able to successfully defuse angry customers by using patience and excellent listening skills -Fast typing skills with vast knowledge of computer and computer related programs. -Strong grasp of the English language with a passion for writing.  less

    customer-service customer-support conflict-resolution chat-support phone-support telephone-skills time-management computer-maintenance short-story-writing blog-writing 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 230 HOURS
    • CANADA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Administrative Support

    I am currently finishing a Bachelor's Degree in Business Administration and Marketing while working in Administrative Support. I have administrative background in areas such as customer service, transcription, editing, web research, data entry, voice-overs for training videos, and many … more

    I am currently finishing a Bachelor's Degree in Business Administration and Marketing while working in Administrative Support. I have administrative background in areas such as customer service, transcription, editing, web research, data entry, voice-overs for training videos, and many other administrative tasks. I am computer/tech-savvy and pride myself on being dependable and time-efficient. *As an added bonus, I am happy to complete a paid trial to prove my skills & efficiency. Please contact me for more details. I would love to work with you!  less

    customer-service customer-support internet-research microsoft-excel microsoft-word phone-support telephone-skills transcription data-entry editing 00 more less
    • $12.22 HOURLY RATE
    • 4.9
    • 286 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Translator: English, Russian, Ukrainian, German. Skype tutor.

    *** 5 STAR feedback score for each and every job I take! *** Professional and experienced translator, I am a native Ukrainian and Russian speaker with fluent English. I hold a Master`s degree in Economics (which includes marketing, business English, article … more

    *** 5 STAR feedback score for each and every job I take! *** Professional and experienced translator, I am a native Ukrainian and Russian speaker with fluent English. I hold a Master`s degree in Economics (which includes marketing, business English, article writing and proofreading, IT, advertising, business strategies, planning, SEO, coaching and many more fields of study). I have passed the IELTS General test with an overall score of 7.5 out of 9, I also hold the TOEFL IBT certificate with a score of 98 out of 120. I placed first in the U.S. English spelling test and English to Russian skills test. Since 2011 I have been working in retail sales as a sports clothing store manager. My primary duties are: training and supervising employees, assisting customers and handling complaints, keeping track of inventory, doing research & planning and many more. I also have experience in online sales and promotions, I`ve been eBay user since 2007 with a 100% positive feedback score.  less

    translation russian translation-russian-english translation-english-russian ukrainian customer-service transcription localization seo mobile-app-testing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 55 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 11 TESTS
  • Operations Executive, Account/Project Manager

    I have 8 years of experience in the BPO - Customer Service arena. I started as a Customer Service Specialist for a mobile service campaign for 4 years and then moved to Training and Organization Development in 2009 to 2013. As … more

    I have 8 years of experience in the BPO - Customer Service arena. I started as a Customer Service Specialist for a mobile service campaign for 4 years and then moved to Training and Organization Development in 2009 to 2013. As a trainer, I teach language and communicative efficiency and product/process. Currently, I am the Operations Executive of an online reputation management organization.  less

    telemarketing customer-service project-management outbound-sales account-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 4989 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Customer Support / Call Center agent

    During the past years, I have gained valuable experience in various types of fields. I have dealt with different types of people, both foreign & local, therefore I can say that I am competent enough to be able to communicate well … more

    During the past years, I have gained valuable experience in various types of fields. I have dealt with different types of people, both foreign & local, therefore I can say that I am competent enough to be able to communicate well with them. I am a fast learner and am willing to learn more things that i am not aware of. Since these are the same business ethics I strive for personally. I make it a point that whatever task is given to me i would be able to finish it either ahead or on time and that whatever output i will make on my work will give a good mark on my employer.  less

    customer-service transcription customer-support chat-support 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 11435 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Live Chat/Customer Service Rep/Email Support/Zendesk/Shopify

    My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry

    live-chat-operator email-handling zendesk customer-service phone-support customer-support internet-research data-entry administrative-support management-development 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 9144 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Virtual Assistant with personal assistant experience

    A flexible, reliable and committed individual with good interpersonal skills and the ability to communicate appropriately within a project. I do believe communication and power of will are the smartest ways to get anything done efficiently. I am fascinated by … more

    A flexible, reliable and committed individual with good interpersonal skills and the ability to communicate appropriately within a project. I do believe communication and power of will are the smartest ways to get anything done efficiently. I am fascinated by the awesomeness of technology but I haven't forgot that consideration towards people is what still makes a difference in the work field. I also love to get things done, well and fast - the quality of my work is something I don't tend to compromise. I've worked as personal assistant to the CEO for 1 year in a fast-paced company, having developed organizational and time managing skills that helped me get a freelancing remote position, that betters suits my lifestyle and matches my interests: Internet Businesses and marketing. I am seeking opportunities to expand my knowledge of these areas and I would be very happy to discuss with you how my skills could benefit your project in the best way possible. Let's discuss, shall we?  less

    portuguese translation-english-portuguese customer-service microsoft-word customer-support microsoft-excel internet-research internet-marketing 00 more less
    • $15.50 HOURLY RATE
    • 4.9
    • 350 HOURS
    • PORTUGAL
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
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