Customer Service Specialists

Showing 7,018 freelancers

Customer Service Specialists

Showing 7,018 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Customer Support - Zendesk, Desk.com, Live Chat, Email Support, VA

    I've been a freelancer since 2011 and have helped few companies start their customer service team and be part of a team as well. My skills in customer services have been tested by the following industries for several years … more

    I've been a freelancer since 2011 and have helped few companies start their customer service team and be part of a team as well. My skills in customer services have been tested by the following industries for several years: 1. Online Poker / Casino 2. Online Social Games 3. e-Commerce 4. iOS and Android Apps Prior to my freelancing career, I have years of customer service experience in the following industries: 1. Online Poker / Casino 2. Retention / Complaints 3. Compliance 4. eLearning 5. Travel 6. Telecommunications Familiar with the following online tools such as Zendesk, Desk, Live Chat, SnapEngage, Experian, Orbis Technology and several others. I can only give nothing but 100% commitment to any project I may take.  less

    customer-service telemarketing virtual-assistant proofreading calendar-management administrative-support email-technical-support email-handling 00 more less
    • $10.00 HOURLY RATE
    • 4.8
    • 10335 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • oDesk Corporation

    - Fluent in English and Filipino; - An internet savvy who loves to make people laugh and confident about themselves; - Enthusiastic, self-reliant, and disciplined. - Highly talented senior manager with 11 years of experience in operations, customer service and technical support; - Proven ability … more

    - Fluent in English and Filipino; - An internet savvy who loves to make people laugh and confident about themselves; - Enthusiastic, self-reliant, and disciplined. - Highly talented senior manager with 11 years of experience in operations, customer service and technical support; - Proven ability to develop, work with and stimulate synergy between departments and groups; - Excellent account management and vendor management/negotiation skills; - Up-to-date management skills and understanding of employee motivation; - Excellent presentation and communication skills; - Excellent fit to an empowered, accountable, and successful management team or organization.  less

    customer-support customer-service operations-management conflict-resolution program-management project-management call-center-management service-level-management call-handling english 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 9127 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Team Leader, Team Manager, People Management , Customer Service

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and … more

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.  less

    customer-service email-handling complaint-management business-coaching quantitative-analysis data-analysis microsoft-excel data-entry microsoft-outlook-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 10444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Data Encoder / Customer Service Representative

    Quality work, adhering to company policies, satisfaction guaranteed! Skills: -Data encoding -Customer service -Fast typing speed (40 - 45wpm) -English Proficient ( verbal and written) -Proficient in Microsoft office application

    data-encoding microsoft-excel microsoft-word customer-service customer-support computer-networking computer-repair 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 3353 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Experienced CSR/TSR. A performer. A team player.

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario … more

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.  less

    internet-research customer-service customer-support microsoft-excel skype yahoo-messenger english-tutoring teaching-english windows-movie-maker email-handling 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 3329 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Service Team Leader

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience … more

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.  less

    customer-support customer-service microsoft-excel microsoft-word visual-foxpro pascal hardware-troubleshooting dsl-troubleshooting windows-xp-administration windows-7-administration 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 4335 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Customer service representative - Freelancer - Consultant

    I am experienced in a customer service. I have a three years' experience of working at customer service and am proficient in English and Russian languages. I know French on Intermediate level. While I was working as a customer service … more

    I am experienced in a customer service. I have a three years' experience of working at customer service and am proficient in English and Russian languages. I know French on Intermediate level. While I was working as a customer service representative, I had such duties as providing information about products and services and respond to customer complaints, so I developed good skills of handling problem customers, advanced computer and Internet skills. For the last year I have been also working as a consultant and acquired important knowledge in promotional sphere. These skills allow me to promptly and professionally perform the tasks and provide an effective interface between the customers and the company. The main objective in my job is to listen to the customer attentively and suggest helpful suggestions to resolve the matter. less  less

    customer-support customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3664 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Account Manager / Customer Service Representative/Phone Support

    To obtain a responsible and challenging position with a progressive company where I can maximize my expertise in customer relations and strong communication skills.

    customer-service 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 9091 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Experienced in Customer Service / Music Producer and Arranger

    Having worked in a real estate firm as part of the Quality Assurance Team, I was trained rigidly to strictly ensure that all tasks are done according to plans and specifications. I was also commissioned to communicate with outsourced companies … more

    Having worked in a real estate firm as part of the Quality Assurance Team, I was trained rigidly to strictly ensure that all tasks are done according to plans and specifications. I was also commissioned to communicate with outsourced companies professionally and articulately (both through oral and written means) because of my work experience as a customer service representative for an American financial institution. As an experienced musician (both in performing and music production), I can utilize my creativity in music in jobs that have audio requirements (i.e., musical scoring, jingle compositions, etc.)  less

    customer-service 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 850 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
loading