Customer service Freelancers

Showing 6,902 freelancers

Customer service Freelancers

Showing 6,902 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Passionate Customer Service and Project Manager

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. Why Hire Me?  10 awesome years of Operations and Project Management Excellence  Outstanding Organizational and Administrative Skills  Master Motivator and Robust Team Manager … more

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. Why Hire Me?  10 awesome years of Operations and Project Management Excellence  Outstanding Organizational and Administrative Skills  Master Motivator and Robust Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Superb Client Support and Account Management Strategies  Experienced in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works tremendously even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. AWARDS AND ACHIEVEMENTS • SITEL VPP Quarterly Awards Overall Site Best Team Manager • SITEL ALL STARS AWARDS Best Team Manager  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1757 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Communication,Customer ,Writers,Marketing,Social media, translation

    Communication and marketing has always been my passion and my professional aspiration. Over the past four years I have had the opportunity to experience how communication manager, Customer relations, creative writer and online journalism, starting collaborations with brand, websites and … more

    Communication and marketing has always been my passion and my professional aspiration. Over the past four years I have had the opportunity to experience how communication manager, Customer relations, creative writer and online journalism, starting collaborations with brand, websites and online newspapers. The different collaborations have led me to develop a wide-ranging experience, especially on three fronts: a) press office, publishing industry, editing, articles writing, advertising, social media marketing, web 2.0 and creative writing. b) Public relations, events organization, customer management and care blogs / sites and social channels c) Business relationships with customers, public institutions and companies (also drawing up appropriate report / budget costs) In general, work experiences have led me so far to gain important knowledge in the field of communication, work management individually and as part of a team and great communication skills and interpersonal relationships. The skills gained in the field of press office and journalistic experiences with several communication agencies, major events, associations and ONG organizations have enriched my professional background. Having always worked in most areas, I have learned to deal with different situations, in terms of information retrieval, business management and exposure of the news. Additional skills: Project management and after-sales, team office management, problem solving, negotiations, contract management for extra discounts and project campaigns. Excellent skills in computer use, web, social and blogs, orders / offers, relationships with customers, suppliers and strategic partners. I am equipped of dynamism, flexibility, adaptability, curiosity and immense passion for the work I do. Excellent organizational and interpersonal skills, team working, I am sensitivity and creativity. I'm expert in Article Writers and Branding. I have accumulated working experience as customer service, Article Writers, products Writing, SOCIAL MEDIA MANAGER, advertising, Copywriter and WEB MARKETING. I have experience also in Facebook, blogs and other communication projects. I am ready to work on your project.  less

    social-media-marketing journalism-writing media-buying customer-service viral-marketing b2b-marketing online-community-management event-management public-relations translation-english-italian 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 80 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Virtual Assistant/Administrator, English Teacher, Customer Support

    To offer superior performance and high quality work in the following areas which you may need assistance in. VIRTUAL ASSISTANCE: * Projects - Basecamp, Asana, TeamworkPM, Trello, Wunderlist * Highrise (Basecamp Directory) * iCloud * Administrative tasks (letters, contracts, record-keeping etc ... ) * Booking travel arrangements * Data-Entry … more

    To offer superior performance and high quality work in the following areas which you may need assistance in. VIRTUAL ASSISTANCE: * Projects - Basecamp, Asana, TeamworkPM, Trello, Wunderlist * Highrise (Basecamp Directory) * iCloud * Administrative tasks (letters, contracts, record-keeping etc ... ) * Booking travel arrangements * Data-Entry * Appointment Setting * Client Callbacks (worldwide) * Phone service (outbound and inbound - USA and Canada) * Web Research * Social Media Promotion (Facebook, Twitter) Tools: MS Office Suite, Basecamp, Google Docs, File-Sharing (Dropbox), Asana, SugarSync, Apple iWork, Wunderlist EDUCATION: Licensed teacher since 2003 * Private tutoring (Academic) * English Composition (Creative Writing), Reading (SRA Reading Laboratory), Math (includes Singapore Maths) * Worksheets creation * Placement Tests creation (K-12) * Conversational English tutoring (non-native speakers) * Accelerated Learning techniques (students and teachers) * Basic Facilitation training for private tutors Tools: Skype, Google-Chat or Magic Jack for online training CUSTOMER SERVICE: * Outbound and inbound support (1st level) * Supervisor assistance (2nd level) * Up-selling * Cross-selling * Soft and hard selling * Product Training * Leads Generation * Quality Assurance * Retail, Rewards Program, Technical, General Inquiries * FAQ's creation * Phone, Email and Live Chat support * Get Satisfaction, KANA Mail Rate negotiable based on hours, duration and workload.  less

    apple-iwork virtual-assistant administrative-support email-handling project-management customer-service data-entry telephone-skills customer-support english-tutoring 00 more less
    • $13.89 HOURLY RATE
    • 4.2
    • 1458 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 18 TESTS
  • Actress, Voice Actor, Model, Blogger

    I have been in the Entertainment Industry on and off for 20 years and have trained with top coaches. I am presently studying Spanish to expand my possibilities. I am very versatile not only in my acting but also in … more

    I have been in the Entertainment Industry on and off for 20 years and have trained with top coaches. I am presently studying Spanish to expand my possibilities. I am very versatile not only in my acting but also in my Voice Acting as well. I have a home studio where I do most of my work for Voice Acting with top equipment. I am willing to go the extra mile to do what it takes to get the job done! Please visit my website for demo's and complete resume at www.lynnettedolan.com My goal is to make long lasting relationships in the Entertainment Industry as an Actress, Voice Over Artist and model.  less

    voice-over fashion-modeling customer-service account-management telephone-skills human-resource-management public-relations public-speaking direct-marketing 00 more less
    • $45.00 HOURLY RATE
    • 5.0
    • 6 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • I am a freelancer with experience in Translations (English-Romanian, Romanian-English) and Content Writing. Very good understanding of Windows, PC (hardware/software) and Microsoft Office. Here to provide you with the best services I can offer. Any task we collaborate on, I WILL DELIVER (top quality and in a timely manner).

    customer-support customer-service translation content-moderation content-writing web-content-management administrative-support 00 more less
    • $7.96 HOURLY RATE
    • 5.0
    • 39 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Quality is not an act, it's a habit.

    I am a reliable hard working individual and a very fast learner. I think a big plus is that I'm able to understand the requirements that need to be done in short period of time ( we all know the … more

    I am a reliable hard working individual and a very fast learner. I think a big plus is that I'm able to understand the requirements that need to be done in short period of time ( we all know the time is money). Client's satisfaction is my top priority and I bring a positive attitude, great communication skills and passion to my work. I'm new at this, thus I need you to give me a chance to prove my skills and my desire to make the hardest assignment done. Skills: Translation ( From English to Bosnian, Croatian, I'm also good in Spanish), Data Entry, Microsoft Office ( Word, Excel, Power Point), Web Research, Email Response Handling, Other- Administrative Support, Transcription.  less

    data-entry translation-croatian-english internet-research email-handling appointment-setting customer-service virtual-assistant administrative-support article-writing 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 103 HOURS
    • BOSNIA AND HERZEGOVINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Experienced Customer Service Representative, Data Entry Professional

    Greetings... I am from Jakarta, Indonesia I am reliable, trustworthy, committed, and meet your deadline Please review my profile at Linkedin :http://www.linkedin.com/pub/gina-permana/3/278/644 I am expert in : 1. Business Development Consultant 2. Telemarketing … more

    Greetings... I am from Jakarta, Indonesia I am reliable, trustworthy, committed, and meet your deadline Please review my profile at Linkedin :http://www.linkedin.com/pub/gina-permana/3/278/644 I am expert in : 1. Business Development Consultant 2. Telemarketing 3. IT Admin Support 4. Ticket and Customer Service 5. Data Entry Kindly contact me, i will do my best to grow your business Thanks, Best Regards, Gina Permana  less

    customer-service customer-support telephone-skills data-entry virtual-assistant 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 98 HOURS
    • INDONESIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Expert In Customer Service

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to … more

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.  less

    customer-service customer-support chat-support live-chat-operator 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1423 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Exceptional VA(Executive/Admin), Data Entry, Web Research, Customer S.

    Having been with careers in different fields for almost 14 years now on different job descriptions - handling corporate accounts, billing transactions, data encoding, ticket escalations, order processing and purchasing, inventory, banking and finance, technical support and customer support. I am … more

    Having been with careers in different fields for almost 14 years now on different job descriptions - handling corporate accounts, billing transactions, data encoding, ticket escalations, order processing and purchasing, inventory, banking and finance, technical support and customer support. I am now seeking for an opportunity where my communication and organizational skills will be utilized and where I will be able to contribute a lot for a company’s overall success. I had gained a lot of experience and knowledge from my work history, and enhanced even more my communication skills, both oral and written. To work professionally, and contribute my long years of knowledge and experience in providing top quality customer service and where my capabilities and qualifications will be maximized efficiently for the company's growth and profitability.  less

    data-encoding email-handling phone-support technical-support internet-research data-entry customer-service chat-support email-technical-support virtual-assistant 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 5937 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
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