Customer Service Specialists

Showing 5,258 freelancers

Customer Service Specialists

Showing 5,258 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Virtual Assistant

    I have more than 20 years of experience working as Executive Assistant in important national and foreign companies. I have obteines the title of Executive Bilingual at Bilingual Secretary in the Argentine Institute of Executive Secretaries (I.A.S.E … more

    I have more than 20 years of experience working as Executive Assistant in important national and foreign companies. I have obteines the title of Executive Bilingual at Bilingual Secretary in the Argentine Institute of Executive Secretaries (I.A.S.E.) and I have graduated as an English Teachar at the Instituto Superior del Profesorado in Argentina. I provide general executive secretarial services including marketing, customer service (by email and by phone) and communications support activities. I have a great experience in a wide range of secretarial services as: Reports typing, Data entry, Letter writing, Typing and transcription of recordings, Multimedia presentations, Agenda coordination, blog update, internet research, Social Networking  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 4104 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 0 TESTS
  • Customer Service

    I'm committed to a full time job but would like to work smaller tasks in my off hours. Dedicated individual with a strong track record of providing quality customer service. Very extensive technical background and proven troubleshooting abilities. Excellent … more

    I'm committed to a full time job but would like to work smaller tasks in my off hours. Dedicated individual with a strong track record of providing quality customer service. Very extensive technical background and proven troubleshooting abilities. Excellent working knowledge of Computers and many programs. English is my primary language, no accent. Very energetic, reliable and comfortable talking to people. I've always been a strong team member or team leader in my past jobs. Bringing your team close together makes a stronger workplace. I've worked for major employers such as U.S. Army, Verizon Wireless, Motorola, LG and Sitel.  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3709 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • writer and CSR

    Working in a Call Center Industry for almost four years sure has sharpened my Customer Service Skills. But I was a Mass Communication graduate, and I felt like I have more to offer than the services I have provided the … more

    Working in a Call Center Industry for almost four years sure has sharpened my Customer Service Skills. But I was a Mass Communication graduate, and I felt like I have more to offer than the services I have provided the three Call Centers I have worked with. This is why I wanted to do Home-based jobs. I can multitask. There are opportunities for me to continue enhancing my CSR expertise, as well as learn new tasks and develop more abilities. After graduating Bachelor of Arts in Mass Communication in 2008, I was one of those Filipinos who seek opportunities in the growing BPO industry in the Philippines. Lucky enough, I landed my first job in Teletech Dumaguete and was a CSR in a Health Insurance Account. I stayed in the company for 2 years then moved to Convergys, another international Call Center Company based in Cebu City. In Convergys I was a CSR of Sprint, an international Telecommunications Company in the U.S. Then I decided I wanted to stay home with my family, so I came back to Dumaguete City and got employed in SPi CRM. I was one of the company’s pioneering CSRs for its Healthcare Account. After a year of being a CSR in SPi CRM I got promoted into an Offshore Quality Assurance Specialist. We audit CSRs in the SPi Tinley, Springfield and Greensboro Offices.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 1779 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Customer Oriented Person/Planning/Dedicated & Keen to Details

    To be able to contribute to a fast growing and dynamic organization where I can maximize application of my skills and likewise attain personal development and career growth. Strengths/Effectiveness: 1. Ability to contribute ideas for productivity improvement. 2. Self … more

    To be able to contribute to a fast growing and dynamic organization where I can maximize application of my skills and likewise attain personal development and career growth. Strengths/Effectiveness: 1. Ability to contribute ideas for productivity improvement. 2. Self - confidence to carry out task and meeting objectives 3. Willingness to extend needed support/assistance for the benefit of everybody 4. Can coordinate and collaborate effectively with other people. 5. A result oriented person and hard working 6. High degree of initiative and responsibility 7. With high analytical skills and very keen to details. 8. Customer oriented person  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 173 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • mr

    I'm a very enthusiastic and dedicated young man.You will find me to be resourceful and self motivated individual.I have been in the Telemarketing business for 5 years, also a Customer Service Inbound Rep for 6 years. I … more

    I'm a very enthusiastic and dedicated young man.You will find me to be resourceful and self motivated individual.I have been in the Telemarketing business for 5 years, also a Customer Service Inbound Rep for 6 years. I believe with the vast knowledge and experience in have acquired will be an asset to help employers to achieve their goals for their business working with someone offshore. Hire me and get productive results.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 730 HOURS
    • SAINT LUCIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Blog Writer, Article Writer, Customer Service

    Over the last 8 years, I have attained proficiency in Customer Service, Blog writing, Article Writing, Data entry skills and Email response handling. I have specialized in article writing skills. My core competency lies in understanding the nature of the … more

    Over the last 8 years, I have attained proficiency in Customer Service, Blog writing, Article Writing, Data entry skills and Email response handling. I have specialized in article writing skills. My core competency lies in understanding the nature of the job. I am seeking opportunities to provide you the best talent which I possess in article writing and Internet research to build up your business. I also have experience in Email response handling, Sales and Marketing and Customer Service.  less

    customer-service 00 more less
    • $6.67 HOURLY RATE
    • 4.8
    • 7586 HOURS
    • INDIA
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Specialist

    To help employers with their business while providing excellent customer service. I worked in a call center for 4 years as a specialist in a customer service department, and my long term experience in the service industry has taught me … more

    To help employers with their business while providing excellent customer service. I worked in a call center for 4 years as a specialist in a customer service department, and my long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. I am an excellent trainer who achieves ongoing success with the teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills. I handle supervisor's call from representatives who cannot handle irate customers and/or customers with complicated issues. And part of my job is to process orders over the phone through the website, process refund for orders, shipping, intercept, claims, check fraud cases, call back or follow-up with customers and respond to their e-mails and handle people in my team.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 5252 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Customer Service Representative

    I've been working as a Customer Representative, Technical Support Representative and one of unhandled Billing Issue. I've been doing this for more than two years. I'm studying Marketing and Sales Management to gain more profit. I know … more

    I've been working as a Customer Representative, Technical Support Representative and one of unhandled Billing Issue. I've been doing this for more than two years. I'm studying Marketing and Sales Management to gain more profit. I know how to use MS Word, MS Powerpoint, MS Excel and Adobe. I'am new to Odesk.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 80 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Experienced Customer support (English Profficient)

    After I finished Bachelor of Science in Nursing I immediately worked as a customer service representative in one of the biggest telecommunication company based in the U.S.A. for almost 3 years where I was trained and had mastered … more

    After I finished Bachelor of Science in Nursing I immediately worked as a customer service representative in one of the biggest telecommunication company based in the U.S.A. for almost 3 years where I was trained and had mastered my English skills. After working in call center I've become a frellancer and working mostly to clients via odesk as an email specialist, lead specialist and as a customer service representative again. Being a customer service representative trained me to become more sensitive to people's satisfaction and needs. I learned how to be more patient, understanding and hardworking individual to assist the customers and to meet the company's expectations. I was also able to learn how to do multitasking like listening to the reason for call,jotting down necessary information, come up for a solution to assist the customers and to provide options and up sell other products of the company. I really enjoyed my previous job that I decided to continue this career. I know how to use the Microsoft Office Tools,knows how to navigate websites and how to communicate via live online chat to assist the customer and just in case that I will be needing other tools to assist customers I am very much willing to undergo trainings. I also have an experience in telemarketing and lead generation while teaching foreign nationals both online and actual as part time class for several years.  less

    customer-service 00 more less
    • $7.78 HOURLY RATE
    • 4.0
    • 697 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
    ASSOCIATED WITH:
  • Call Center Specialist

    I have six years of experience as call center supervisor, QA team leader, and assistant B2B operations manager. I am an expert in data collection/entry, customer service, and admin support. I had been responsible for organizing a B2B QA … more

    I have six years of experience as call center supervisor, QA team leader, and assistant B2B operations manager. I am an expert in data collection/entry, customer service, and admin support. I had been responsible for organizing a B2B QA team for an international data collection company. I have also had 3+ years experience as freelance online ESL instructor and 1+ year experience as ESL academy instructor. I am seeking opportunities to help build a reliable admin support team for you and your business, and serve in any capacity where my experience in call center and ESL teaching can be gainfully utilized.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 367 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
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