Customer Service Specialists

Showing 2,422 freelancers

Customer Service Specialists

Showing 2,422 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Registered Nurse, Customer Service Representative, Curator

    • Good time management and organizational skills • Skilled in developing trust and build good rapport with customers • Excellent command over written and verbal communication • Good convincing and negotiation skill • Familiar with major computer applications like MS Word, PowerPoint, Excel and the Internet • Flexible with any types of workplace • Experienced with home based online work

    customer-service typography speech-writing translation-filipino-english data-encoding 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1597 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • CSR Specialist. Order Processor, Credentialing Agent. Live chat Agent

    My name is Bianca Burke , I am interested in this job opportunity mainly because i have a vast amount of experience in the customer service field . I have worked as a customer service representative for approximately 3-4years now . I have … more

    My name is Bianca Burke , I am interested in this job opportunity mainly because i have a vast amount of experience in the customer service field . I have worked as a customer service representative for approximately 3-4years now . I have worked in call centers before and i am now a remote worker for approximately 2 years. My job description includes receiving inbound calls and making outbound calls . Placing orders for customers.checking order status,making refunds, and assisting customers to the best of my ability.English is my native language and i am very fluent when speaking English. i have spoken with a vast amount of international customers typically Americans. i have a passion for customer service and i enjoy assisting customers and getting a first call resolution .I am also very experienced in the live chat support and the ticket system i have been working with open source ticket system and live2support for approximately 2-3 year now , by sending and receiving customers emails on a daily basis . I am able to manage over 50-80 emails per day .Once i am educated about the task i will definitely get the job done. I am available for an interview at anytime that is convenient to you.Please take me seriously. I guarantee, you will not be disappointed.Thanks in advance.  less

    customer-service data-entry telemarketing 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 4521 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop … more

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.  less

    photo-editing web-design technical-support bpo-call-center customer-service 00 more less
    • $4.00 HOURLY RATE
    • 4.6
    • 1055 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Technical Support Engineer / Customer Service Representative

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they … more

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology.  less

    technical-support customer-support email-technical-support email-handling customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1942 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types … more

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.  less

    customer-service order-processing technical-support zendesk email-handling chat-support outbound-sales order-entry customer-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4742 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Excellent Customer Service Representative (Email/Chat Support)

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S … more

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule  less

    customer-service customer-support email-handling 00 more less
    • $9.44 HOURLY RATE
    • 5.0
    • 3505 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Reliable Virtual Assistant and Customer Care Representative

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a … more

    I am looking for opportunities full-time in the internet. I have a great background in customer service with 4yrs experience in the call center industry. I worked with general service, retention, escalation, and technical support team before I became a team manager. I have adequate training and experience in CRM Software like Infusionsoft and Zendesk. I have good wordpress and html skills. Very familiar with OptimizePress 2 and working with other wordpress plugins since I am a webmaster myself. Has strong communication skills, proficient in data entry through google spreadsheet and docs, highly trainable, detail oriented and can easily juggle more than one task at a time.  less

    customer-service chat-support infusionsoft-administration wordpress zendesk email-handling microsoft-excel technical-support administrative-support google-spreadsheet 00 more less
    • $8.33 HOURLY RATE
    • 5.0
    • 1959 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • DEDICATED & RELIABLE EXPERIENCED CSR/ ADMINISTRATIVE WORK / DATA ENTRY

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer … more

    Over 6 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer and appointed Coach in the latter, whose aim is to always produce an excellent output. Also worked with AOL as Technical Consultant providing support through email and live chat and T-Mobile USA as a CSR through phone support. Experienced data entry and administrative support in a distribution company, primarily tasked to do most office duties and roles. My objective is to obtain a position that will suit my qualifications in order to work effectively in the pursuit of excellence for the benefit both of the employer and as an individual.  less

    administrative-support customer-service data-entry 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 3851 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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