Detail-oriented, self-motivated, customer-friendly individual who wants to be part of a company in where I can utilize my customer relation skills to smoothly handle customer's queries, complaints and improve company's image.
Customer support Job Cost Overview
Typical total cost of oDesk Customer support projects based on completed and fixed-price jobs.
oDesk Customer support Jobs Completed Quarterly
On average, 1,086 Customer support projects are completed every quarter on oDesk.
Time to Complete oDesk Customer support Jobs
Time needed to complete a Customer support project on oDesk.
Average Customer support Freelancer Feedback Score
Customer support oDesk freelancers typically receive a client rating of 4.66.
I recently resigned from my work, from a homebased as a service coordinator from an company based in Australia.I do follow up calls and emails for calibration, purchased order and servicing. I worked as a process executive my job as senior representative specialist from a top 100 corporation in United States.I worked as a full time customer service associate in a bank.I receive calls and assist them with their needs according to policies that applies.Before that, I also worked with call centers for travel agencies as customer care for 3 years and became an escalation lead.I call airlines regarding trip cancellations as well as booking and reservations.I also worked as a technical support for one of the telecommunication company in United States where I troubleshoot with phones and also do up selling with add on services for customer's phones.I also worked with one of the Internet Service Provider as a technical Support agent wherein troubleshooting with internet connections and with computers doing a remote assistance for different Operating system Windows and MAC, and requests dispatched for technician when needed.For 2 years I also worked in a directory assistance call center where I received calls for name and number listings,movie listings and driving directions. I would like to describe myself as an honest, a very straightforward person who likes to take things in his stride in a very level headed manner.Life is quite exciting to me as it has galores of opportunities and experiences to offer and I feel one should always make the right use of it. I am adventurous by nature for I like to take up new challenges. It gives me the zeal and impetus to work towards excellence.One thing I firmly believe in is that one should always strive towards individual betterment, in whichever form it may be.Therefore I'm never tired of beginning where others end.
I am coming with 28 years of Customer Service and support (technical and non technical) experience, 17 years of Information Technology experience, ranging from: Break-fix, Systems Migrations, Network Administration, and Desktop Support to Technical Support Management. I come with a set of diverse skills that also include Website Management and Social Media. I have written numerous syndicated articles on various subjects under my name and a pseudonym. I continue to edit online magazines and news sites. The certifications that I carry are: HDI (Helpdesk Institute) Support Center Manager and Support Center Team Lead Certifications, and Hootsuite platform certification. I am a credentialed member of the press with memberships in: - National Press Club - Atlanta Press Club - Society of Professional Journalists - National Press Photographers Association - Yakible Digital Publications On the oDesk platform, I have been on the hiring side, posting jobs, conducting interviews with prospective contractors, and managing their day to day activities.
My name is Anna. I'm progressive 5 years of professional experience in customer service administration and 4 years experience in office administration. I possess outstanding problem solving and customer service skill, have strong management, organizational and relationship building skills, good analytical and interpersonal skills. I'm an excellent team player with good negotiation skills
Do you need a diligent and experienced individual for Administrative Support and Customer Care Service including email and phone calls handling? THAT PERSON IS JUST BEFORE YOUR SCREEN PEOPLE! For the last 3 years, I have been working as a customer relationship officer at Grameen Phone, a leading mobile operator company in Bangladesh. I have years of experience in handling clients and build up profitable relationship with them. From my side, the bottom line is- QUALITY PRIOR TO QUANTITY! Additional qualities about me that you might peer to are- -- Always respect deadlines. -- Possess super fast typing speed (50 words/minute) -- Try to maintain specific working time in case of hourly jobs as per clients discretion. -- Fluent in speaking, reading and writing English.
Over the years, my communication skills were enhanced, having worked in the call center industry for more or less 5 years. I have had experience in both technical and customer service, and have always been one of the top performers as given recognition by my previous employers every month. Finding resolution to customers' concerns became a passion, and working in the industry for quite sometime made me more confident and developed my skills and personality. I can work with less supervision, driven and has a very positive work ethics.
Hello and Thanks for checking out my profile! I am virtual assistant who can do various task. I can work both part time and full time. I am open learning new things and easily adjust to different schedules. My main goal is to deliver the highest degree and quality work in all my undertakings. I seek to provide support and be able to work with people who aspire excellence and quality service. This is my attributes that I can use to be successful and serves as my asset in life. *I can work under pressure at any type of environment. *I am a person with pleasing personality *I always assure that my works and projects has a quality and well done. *I will do my job as soon as possible to be done. *I always follow rules and regulations. *I always assure that I understand the instruction before making an action *I am a call center agent *I love completing a task and it always serves as an achievement. *I always focus on things I'm doing *I'm a organized person *I'm time-oriented and I value time. *Before I do things, I assure that I like and willing to do it with passion and dedication. *I'm a open-minded person and willing to learn new point of views and Ideas. *English Fluency
I've worked with different Call Centers (US, Australia, UK based) here in the Philippines for the past 9 years. I've handled Customer Service, Directory Assistance, Hotel Reservations, Car Reservations, Mobile Billing, Technical Support for different Internet Service Providers (ADSL, Cable, ADSL 2, Fiber), Hardware | Software | Home Networking Technical Support for DELL XPS.