Over 20 years in customer service & data management. I am seeking customer service positions. I am also an error and mailing list clean-up specialist. I can validate and repair addresses to comply with the USPS and Canadian Postal guidelines. I
Over 20 years in customer service & data management. I am seeking customer service positions. I am also an error and mailing list clean-up specialist. I can validate and repair addresses to comply with the USPS and Canadian Postal guidelines. I can also process Excel to database data entry almost as fast as your database can handle it.
I have many skills that allow me to perform a wide range of duties, and am always finding new things to add.
I have related experience for these type of jobs:
Data Processing/Management Services/Cleaning and Conversion
Contact Details Research/Web Research
Virtual Assistant/Administrative Support
I am knowledgeable in MS Office programs (Excel, Word, Power Point, and Access) I have great troubleshooting experience in PC. I have gained a thorough knowledge of customer service best practices and am currently rated number 1 on the oDesk Customer Service test.
Experienced in order processing, liaising with overseas clients, resolving customer complaints via email and phone. Imparting process related training to the new staff. Experienced in workflow documentation and training aids that reduces considerable time spent in training new staff.
I have worked with web based data entry. I have a great professional job with the IEEE and have daily tasks which involve heavy email contact with our volunteers world wide, status reports, Quality Assurance testing, rewriting SOP's, Lotus Notes, scanning, and processing documents through the Fieth Document software (http://www.feith.com/)
I use the following Social Media: Twitter, Facebook, and LinkedIn.
- Entrepreneurial self-starter
- Hard-working, dedicated professional
- Highly motivated, dependable troubleshooter and problem-solver
- Enthusiastic learner who quickly grasps concepts and technical skills
- Excellent oral and written communication skills
- Skilled in use of Internet and software applications
- Great eye for detail
- Proven initiative and ability to work with minimal supervision.
I have an excellent command of my native language - English. Accuracy, speed and attention to detail are essential to me.
Every assignment is different and so are my fees, so please feel fee to negotiate with me.
I have the following software and hardware available:
Windows XP system 3.2 GHz with 4 G Ram
Land-line analog phone
Ability to add a second line
Unlimited local & long distance phone service
High-speed DSL internet service (6459/693 Kbps)
USB noise-canceling headset/microphone
Programmable Keyboard that can automate data entry functions
My first objective is to provide you with excellent service. I always work with the highest degree of professionalism and confidentiality.
My second objective is to work in a situation that allows me some flexibility. I am able to put in plenty of hours, but just need to be able to adjust sometimes according to my schedule.
My hours for work at home are on USA Eastern time and I am available weekends all day, and 6pm-10pm weekdays.
- $18.89 HOURLY RATE
- 97 HOURS
- UNITED STATES
- LAST ACTIVE
1 PORTFOLIO ITEM