Customer support Freelancers

Showing 21,656 freelancers

Customer support Freelancers

Showing 21,656 freelancers

Browse Customer Support job posts for project examples or post your job on oDesk for free!

Customer Support Job Cost Overview

Typical total cost of oDesk Customer Support projects based on completed and fixed-price jobs.

oDesk Customer Support Jobs Completed Quarterly

On average, 1,007 Customer Support projects are completed every quarter on oDesk.

1,007

Time to Complete oDesk Customer Support Jobs

Time needed to complete a Customer Support project on oDesk.

Average Customer Support Freelancer Feedback Score

Customer Support oDesk freelancers typically receive a client rating of 4.65.

4.65

Last updated: March 1, 2015

  • Team Leader - Customer Support with English and French

    I have been working in Customer Support for three years now and I am a Team Leader since June 2012. I have excellent English and French language skills. I studied both languages for 12 years and lately I've been … more

    I have been working in Customer Support for three years now and I am a Team Leader since June 2012. I have excellent English and French language skills. I studied both languages for 12 years and lately I've been using mainly English in my daily work. I was able to learn French in high-school and then I decided it is time to improve my verbal skills, thus I decided to leave and study in Switzerland. I started French Foreign Language courses at University of Lausanne and then I came back to Bucharest and continued with Faculty of Political Sciences, French section. Therefore, all my courses at the University are in French. I am eager to learn new things, but also to apply everything that I learned within the past three years. Starting from a Customer Support Agent position, I learned how to interact with customers and how to empathize with them. I worked on multiple projects, including online gaming, airline companies, Internet service providers, gaming devices and now I am a Team Leader for a world recognized company which manufactures Outdoor Sport Instruments and Dive Instruments. As a Team Leader, I developed my People Management skills, I learned how to create reports, weekly schedules and also helped the company with translations for some manuals or procedures from English to French and vice-versa. I train the new employees, I make sure that all the ISO Standards are respected when it comes to Quality and Training materials. I know what dead-lines mean for international companies, thus I do my best in respecting them and making sure that every agent respects them as well. I give monthly Quality Feedback to all the agents and I organize the refreshment training when needed. I also have to deal with complaints coming from the customers and I take over phone calls or take in charge some e-mails when it comes to more difficult customers. I treat them with respect and high priority as I always want to make sure that every customer is pleased with the services we offer.  less

    translation-english-french translation-french-english customer-service customer-support data-entry email-technical-support phone-support chat-support live-chat-operator order-processing 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Adept Web Researcher & Ethical Virtual Assistant

    I am a Graduating Student and with that I am a versatile Virtual Assistant. My major Skills are in the field of Data management and Web Researching.I am very much dedicated to provide my expertise in being personal-virtual-assistant, e-mail … more

    I am a Graduating Student and with that I am a versatile Virtual Assistant. My major Skills are in the field of Data management and Web Researching.I am very much dedicated to provide my expertise in being personal-virtual-assistant, e-mail handling and financial accounting and management services provider. I have been equipped with the knowledge of administrative work of any kind. My preference will always be my client's satisfaction and I believe that the best solution of every problem is possible through negotiation.  less

    customer-service customer-support internet-research transcription microsoft-office data-entry data-engineering virtual-assistant financial-accounting email-handling 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Data Entry, Virtual Assistant

    I am a Registered Nurse by profession, but I have been working since 2011 as an Echocardiography and Electrocardiogram Technician, both which involve operating highly modernized medical equipment and computers. In my line of work, I was exposed to usage … more

    I am a Registered Nurse by profession, but I have been working since 2011 as an Echocardiography and Electrocardiogram Technician, both which involve operating highly modernized medical equipment and computers. In my line of work, I was exposed to usage of Skype, Remote Team Viewer and Microsoft Offices. These operations needed in my duty made me skillful and efficient in using such. With these experiences I am definite I could be an efficient Virtual Assistant and Data Encoder.  less

    microsoft-powerpoint microsoft-word customer-service customer-support internet-research microsoft-excel data-entry telephone-skills 00 more less
    • $8.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Office Professional

    I have been in office work for many years. I have held positions including, but not limited to, Office Assistant, Office Manager, CSR, Data Entry and more. I take pride in my skills and work in which helps me to … more

    I have been in office work for many years. I have held positions including, but not limited to, Office Assistant, Office Manager, CSR, Data Entry and more. I take pride in my skills and work in which helps me to deliver the best quality and in the most timely fashion. I am very hard working, dependable, self-learner, organized and self-motivated as well as many more. I enjoy working on computers, I have excellent skills in several areas including typing, Microsoft Office, Gmail, Quickbooks, Internet, Calendar and more.  less

    customer-service customer-support microsoft-word microsoft-excel telephone-skills data-entry transcription typing computer-skills email-handling 00 more less
    • $15.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • French and English Translator position

    I am very interested in the Freelance Translator position that you advertised. With more than ten years of both written and spoken translation and a degree in French and a degree in English I believe that I would be perfect … more

    I am very interested in the Freelance Translator position that you advertised. With more than ten years of both written and spoken translation and a degree in French and a degree in English I believe that I would be perfect for the role of Freelance Translator. My most recent job was an interpreter role at a vehicle' sales company in Belgium (called 'Beltia Automotive') where I was responsible for interpreting from English to French and from French to English for the customers of the company I was working for. My previous job position was English to French translator and Manager of the French Customer Service department in a UK company called E-Motive. I am also exceptional at meeting customer needs even when they aren't sure what they want. I believe that I am ideal for the role of Freelance Translator because I am confident and reliable in my language skills and work well with the public. Because I possess the unique ability to predict a customer's needs I believe that I would be a great asset to your team of translators. With my years of translation experience and my proven academic abilities I believe I have a lot to offer your company. I am available to talk about the position at any time and hope you will get in touch soon.  less

    french english customer-support sales-management translation bulgarian 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Support Specialist.

    I'm going on my 10th year working in the contact center industry dealing in customer service and technical support accounts and I’m looking to work full time in ODESK. I’m a very customer satisfaction oriented person, even … more

    I'm going on my 10th year working in the contact center industry dealing in customer service and technical support accounts and I’m looking to work full time in ODESK. I’m a very customer satisfaction oriented person, even when dealing with technical issues I’m an expert in adding value to a customer’s interaction, at this point, providing excellent customer service comes naturally. Dealing with irate customers is part of how I make a living. I have worked as a Customer Service Representative and a Tech Support Representative for companies like MSN, Sony, Koodo Mobile, Bell Canada, National Geographic and Visa RushCard and I’ve learned that no matter what the job is, I’m a quick learner and can adapt to a various range of systems, quality requirements and focus on the KPIs that are more important for a particular job.  less

    translation-english-spanish translation-spanish-english transcription proofreading customer-support customer-service technical-support call-handling crm 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 2112 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Service Representative

    I'm currently studying Information systems at the Faculty of Organisation and Informatics and looking for part time jobs as a means of making money on the side. I have previous experience with providing customer service through emails and live … more

    I'm currently studying Information systems at the Faculty of Organisation and Informatics and looking for part time jobs as a means of making money on the side. I have previous experience with providing customer service through emails and live chats, primarily for hosting companies. I'm looking for a customer service job via the means of live chats and/or emails in any branch related to IT - hosting, eCommerce, etc. I communicate fluently in English and Croatian and fulfill my obligations on time.  less

    microsoft-excel microsoft-word customer-support customer-service web-programming javascript laravel-framework php web-hosting 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • CROATIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Administrative professional, excellent presentation development skills

    I am a highly motivated office professional with strong leadership, organizational, planning and interpersonal skills. My core competences include reporting, operational excellence and experience in budget management. I have proven ability to meet and exceed expectations based on assigned tasks … more

    I am a highly motivated office professional with strong leadership, organizational, planning and interpersonal skills. My core competences include reporting, operational excellence and experience in budget management. I have proven ability to meet and exceed expectations based on assigned tasks and timelines. I successfully manage multiple assignments with contending priorities. I am skilled at working independently and in a team environment and adept at implementing systems and processes to ensure efficiency in office administration.  less

    internet-research microsoft-office customer-support essay-writing feature-writing typing data-entry email-handling general-office-skills audio-editing 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 48 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
  • Wordpress expert and Business development manager

    I am in IT business since 2009 and by my so far experience i was a web developer involved in various PHP driven projects. These projects included websites and services built from scratch, mostly in Wordpress. My responsibilities were to … more

    I am in IT business since 2009 and by my so far experience i was a web developer involved in various PHP driven projects. These projects included websites and services built from scratch, mostly in Wordpress. My responsibilities were to take care of functional parts, project management in certain projects and customer support in web development and hosting fields. Since 2012., i've switched completely to business development, project management and customer support. I am providing these services on consultant basis ever since. This means dealing with: project organization, sales, online and offline marketing, customer relations and customer support in order to help companies achieve the best possible results.  less

    project-management business-development customer-support customer-service business-analysis data-entry website-development wordpress psd-to-wordpress 00 more less
    • $14.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • SERBIA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Expert Data Encoder, Researcher, Virtual Assistant & Customer Service

    I've been working as a data encoder, researcher, virtual assistant and customer service for 7 years. I am a hard working, efficient and always eager to learn. My goal is to provide quality service for my clients. … more

    I've been working as a data encoder, researcher, virtual assistant and customer service for 7 years. I am a hard working, efficient and always eager to learn. My goal is to provide quality service for my clients.  less

    data-encoding internet-research personal-development customer-support 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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