Customer support Freelancers

Showing 1,618 freelancers

Customer support Freelancers

Showing 1,618 freelancers

  • Customer Service Support/care

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills … more

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills. I have excellent verbal skills. i type upwards of 40 WPM. I have my own fully equipped home office. Barbara Clain Great Neck, New York 11021 516 570 0441 zimbarb@gmail.com Talented, dedicated and skilled Customer Service professional with ten years of service working for two major sales companies with Administrative duties, and Customer Care- Service. Seeking the position of Customer Care in a call center environment where I have many years experience and I enjoy and am productive in. Strong skills on high volume inbound calls. Sales experience, customer retention experience. • Possess excellent communication and observation skills • Able to comply with professional standards and practices • Self-directed and able to work in interdisciplinary environments • Able to work with little supervision. • Have worked in environments ranging from In Office, to fully equipped to Home Office. • In-depth knowledge of planning and managing large projects. • Able to plan, set, organize and accomplish goals and objectives in fast-paced environment • Good leadership and decision-making skills Professional Experience Customer Care Representative SOCOR 2004-present . • Generate excellent results and customer retention • Provide customer care and service handled extremely busy inbound calls. • Followed inventory, and payroll. • Work with spreadsheets and data entry Thomas Publishing 1994-2001 • Handled incoming calls or inquiries from prospective customers or clients • Assisted customers effectively by solving customer disputes • Provided customer additional information or explains services • Discussed products offered and ensures customer satisfaction • Ensured that customer care requirements are met with appropriate competence and delivery High School Diploma 1985- John L. Miller Great Neck North High School Associates Degree - Wheelock College Boston MA 1989 HIPPA Certified  less

    customer-support 00 more less
    • $17.50 HOURLY RATE
    • 4.6
    • 752 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Educator with MS degree and great people skills

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents … more

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.  less

    article-writing customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 28 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Networks Engineer/Translator

    I am a native Spanish speaker, I have over 5 years experience translating English to Spanish. I have experience with translating technical and non-technical documents. I give phone support to American and Canadian customers, so both my written and spoken … more

    I am a native Spanish speaker, I have over 5 years experience translating English to Spanish. I have experience with translating technical and non-technical documents. I give phone support to American and Canadian customers, so both my written and spoken English are very good. I am a Networks Engineer, so most of my background is related to networking. I used to work at cisco tac on the VPN team. I'm really good at troubleshooting not only networks but windows applications and hardware. I am a very hard worker, and I always get my work done efficiently and on time. My objective is to keep improving in the IT area in general and increase my expertise in networking and customer support.  less

    hardware-troubleshooting customer-support 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 357 HOURS
    • MEXICO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Professional Translator English/French and Customer Service Manager

    Fluent in English and French. Master's degree in Quality Management Long experience in customer service, quality assurance and translation. My focus: Customer satisfaction (the client is KING) My strengths: Flexibility, good education, excellent geographic location and over 7 years … more

    Fluent in English and French. Master's degree in Quality Management Long experience in customer service, quality assurance and translation. My focus: Customer satisfaction (the client is KING) My strengths: Flexibility, good education, excellent geographic location and over 7 years of professional experience. I look forward to work with you and contribute to your professional success.  less

    customer-support account-management 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 447 HOURS
    • FINLAND
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 18 TESTS
    GROUPS:
  • Data Enty Specialist, Researcher, Freelancer, CSR, Transcriber

    Through extensive discipline and training, I have acquired the most admirable qualities an employer looks for. In addition to being dedicated and productive, I have gained a superior ability to multi-task, sustain, and maintain focus while meeting or exceeding goals … more

    Through extensive discipline and training, I have acquired the most admirable qualities an employer looks for. In addition to being dedicated and productive, I have gained a superior ability to multi-task, sustain, and maintain focus while meeting or exceeding goals and objectives. I work well as a team leader, or self-directed and I'm able to organize work, set priorities, and meeting deadlines. Data Entry, Typing with 50wph accuracy, Word, Excel, Web Browsing and Internet Researching are my knowledge skills. Customers Satisfaction and Quality Experience oriented. Highly motivated and to be of service to employers seeking for hard working, goal-driven, diligent and an independent contractor who always welcomes new challenges.  less

    data-entry customer-support 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 395 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
  • Business Consulting, Customer support, Technical Support

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can … more

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can provide quality ideas when required. Professional attitude and excellent delivery skills are the best of me. The jobs most suited include Customer service & management, business consulting, software implementations, issue handling, team management and anything else in problem solving.  less

    customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3676 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Senior QA Engineer

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker … more

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker), Elsinore Languages: SQL, Pascal, TCL, PowerBuilder etc. Databases: MS Access, MySQL, Oracle, Sybase Operational systems: Windows XP/2000/9x/NT, Linux, FreeBSD. Networking knowledges: VoIP, SIP/RFC3261. Advanced knowledges in PortaSwitch (PortaBilling100, SIP, PortaUM) TestComplete, Mercury QTP. Junit, Autoit,Selenuim,SAP,VM  less

    customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Data Entry,Web Research,Email Marketing,Customer Service , Call Center

    I have a vast experience of doing Data Entry,Transcription,Web Research,Bulk Email Accounts Creation,Email Marketing and Customer Service/Call Center . Data Entry :- I can copy data from PDF to Excel,PDF to Work,Excel to Word,Word … more

    I have a vast experience of doing Data Entry,Transcription,Web Research,Bulk Email Accounts Creation,Email Marketing and Customer Service/Call Center . Data Entry :- I can copy data from PDF to Excel,PDF to Work,Excel to Word,Word to Excel and Data Entry from Websites. Web Research :- I have compiled several lists of individual lists and companies contacts for my clients .I have many lists readily available for sale.Some of the lists include are for Hotel,IT,Architects,Home Builders,Interior Designers ,Real Estate Agents in USA ,Canada and Australia. Transcribe :- I can Transcribe an audio file as per request. Bulk Email Accounts :- I have created over 5000 accounts of yahoo,hotmail,gmail,dropbox,pinterest and on a lot of other websites and links.I can create them on request. Email Marketing :- I have a registered software that sends emails in bulk. Customer Service/Call Center :-I have over 5 years experience of working on different Call Center projects.The projects include direct sales,appointments ,market survey , information gathering.I have worked on projects for USA,UK ,Canada and Australia.  less

    data-entry customer-support 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 646 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • RN, TSR, CSR

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our … more

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our customers who have issues on their accounts and devices (Ereaders/PC application/eBooks) and supporting customers with their order inquiries and questions about our products and services. The knowledge and experience I gained have given me a unique set of skills that I believe will be an asset in your good company. My working experience developed my communication skills and ability to work with less supervision.  less

    customer-service customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 15 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Semi-professional Translator Dutch/English

    I am a 26 year old native Dutch freelance writer, translator & copywriter born and raised in The Netherlands, temporarily living in the U.S. and Irish background. My translation skills are primarily based on real life experience - From living in … more

    I am a 26 year old native Dutch freelance writer, translator & copywriter born and raised in The Netherlands, temporarily living in the U.S. and Irish background. My translation skills are primarily based on real life experience - From living in the Netherlands and United States as well as work experience in a multilingual environment. I am able to provide quality translations from Dutch -> English and from English -> Dutch within an excellent time frame and for competitive prices. I do not only limit myself to translation. Writing articles with marketing (SEO) or creativity (content-driven) as a focus are also in my abilities. For a project that contains of web translation, I also have experience with HTML, PHP, JavaScript and WordPress.  less

    translation-dutch-english translation-english-dutch customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1518 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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