A dynamic, articulate qualified and well-equipped Call Center Agent and Non-Voice Representative who is able to communicate with clients effectively from different races, diverse backgrounds or varying degrees of ability. Also, a committed and dedicated professional with proven
A dynamic, articulate qualified and well-equipped Call Center Agent and Non-Voice Representative who is able to communicate with clients effectively from different races, diverse backgrounds or varying degrees of ability. Also, a committed and dedicated professional with proven and tested ability to communicate on business matters, have adequate facility of the English Language, business and customer service-oriented, can even write an article for different business to persuade many clients/customers and with pleasing personality. Outstanding communicator with an enhanced English Proficiency Level who is mature enough, patient, responsible and have positive attitude, approachable – good listening skills, and above all, very effective in business communication. I have superior interpersonal and communication skills to foster meaningful relationships with the clients.
Birth date: March 5, 1993
Birthplace: Pagadian City, Zamboanga del Sur
Religion: Jehovah’s Witness
English Tutor Summer 2009
- Prepared weekly lesson plans to help a student prepare for his high school English course
- Taught essential aspects of writing a paper; how to devise a thesis, create a conclusion, etc.
Internship in the Business Process Outsourcing June 2010- January 2011
-Exposed in the call center and experienced actual conversations with foreign clients.
Student Teacher January 2011-March 2011
- Discuss and analyze a piece of young adult fiction with 4th and 5th grade students
- Generate discussion questions to stimulate literary conversation between students
Article Writer April 2011- June 2012
-Make various articles depending upon the given keywords every day.
-Write many marketing articles and advertisements online.
Virtual Assistant August 2012-January 2013
- Assisting with event planning for conferences (if there is any)
-Assisting and coordinating on marketing projects (if there is any)
-Managing clerical tasks, for e.g. drafting emails and proofing letters for the executive, replying emails, etc.
Online English Tutor January2013- February 2013
-Teaching English Language to Korean Students online.
BACHELOR OF SCIENCE IN ECONOMICS (145 UNITS TAKEN) – WESTERN MINDANAO STATE UNIVERSITY
GPA in the previous semester (1.616)
BACHELOR OF SCIENCE IN ACCOUNTANCY (135 UNITS TAKEN) - SAINT COLUMBAN COLLEGE
GPA in the last attendance (1.701)
JOB ENABLING ENGLISH PROFICIENCY (COMPLETED) - LANGUAGE DEVELOPMENT RESOURCE CENTER
SEMINAR AND WORKSHOP FOR ENGLISH LANGUAGE ENHANCEMENT (COMPLETED) - SAINT COLUMBAN COLLEGE
- $3.33 HOURLY RATE
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