Beverly D. Agency Contractor
8 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to deliver quality results, exceeds client expectations, and promotes a win-win relationship.