DSL Troubleshooting Freelancers

Browse DSL Troubleshooting job posts for project examples or post your job on oDesk for free!

DSL Troubleshooting Job Cost Overview

Typical total cost of oDesk DSL Troubleshooting projects based on completed and fixed-price jobs.

oDesk DSL Troubleshooting Jobs Completed Quarterly

On average, 2 DSL Troubleshooting projects are completed every quarter on oDesk.

2

Time to Complete oDesk DSL Troubleshooting Jobs

Time needed to complete a DSL Troubleshooting project on oDesk.

Average DSL Troubleshooting Freelancer Feedback Score

DSL Troubleshooting oDesk freelancers typically receive a client rating of 4.75.

4.75
Last updated: May 1, 2015
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Yury Korvel

Yury Korvel Agency Contractor

Project Manager / Business Analyst / Software Main...

Belarus - Last active: 1 month ago - Tests: 3 - Portfolio: 4

More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.

Associated with: ITRex Group
$33.33 /hr
3,140 hours
5.00
Javed S.

Javed S.

Sr.Network Engineer (Security/Data)

India - Last active: 22 days ago - Tests: 8 - Portfolio: 6

4+ years of experience in Networking, Firewalls, VPN & Web Security Network Security and R&S - Installation, administration and Troubleshooting Devices - Cisco Routers, Switches, Firewalls(ASA), Zone Based Firewalls(Router Firewalls) QOS Troubleshooting Dynamic Routing Protocols VPN - Setup and Troubleshooting IPS/IDS Idenitity Management, Radius, Tacacs, Cisco ISE (Identity Services Engine) Virtualization, VMware, Virtualbox Switch Security, Router security - Malware Removal - Restoring hacked websites - Network Maintenance/troubleshooting - Network security hardening - Wordpress Hardening/Migrations/Hosting/Optimizations - Website Monitoring & website security hardening

$16.67 /hr
61 hours
4.68
Timothy john N.

Timothy john N.

customer service, DSL technical support, upselling

Philippines - Last active: 1 month ago - Tests: 6 - Portfolio: 6

I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.

$5.56 /hr
670 hours
5.00
Madalin Rauch

Madalin Rauch

Customer Service Team Leader

Romania - Last active: 1 month ago - Tests: 11

My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.

$11.11 /hr
4,335 hours
5.00
Jon W.

Jon W.

Technical Support Specialist/Help Desk

United States - Last active: 2 days ago - Tests: 8

I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.

$22.22 /hr
5,962 hours
5.00
Marichu S.

Marichu S.

Certified CISCO, MCP/Network Engineer

Thailand - Last active: 3 days ago - Tests: 9

Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

$5.56 /hr
183 hours
5.00
Carlo juancho F.

Carlo juancho F. Agency Contractor

Customer Service Specialist - Ticket, Live Chat an...

Philippines - Last active: 9 days ago - Tests: 11

I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

$11.11 /hr
125 hours
5.00
Christine McCorry

Christine McCorry

Content Writer, Editor, Team Manager with Web Desi...

United States - Last active: 09/30/2013 - Tests: 12 - Portfolio: 7

As a semi-retired citizen, I decided to refine my latent writing skills. Toward that end, I spend a great deal of time researching in order to deliver knowledgeable content and/or accurate product descriptions. It is for that reason that I generally do not accept assignments that pay less than .04 cents per word. Since I am semi-retired, I especially appreciate clients who need two to four articles weekly for their website or blog. As a website designer, I believe content and presentation are paramount. My websites continually evolve to include the best old and new-style components.

$10.00 /hr
889 hours
4.96