Since the early 1990s, I have been involved in tasks (academic and work-related) that handles web research and data analysis. Even my college thesis was mainly focused on statistical analysis of fish larvae in a marine sanctuary. When I worked in the BPO/Call Center (started 2004), I have been handling data analysis since I started as a CSR until I rose from the ranks. The last post that I have had was a Reporting Specialist for a US DSL/Telco Client. My scope of work mainly involves data entry, collation, analysis and interpretation. I specialize in data entry thru MS Excel and generate reports using PivotTable, macros and SQL-based formula. The current version of MS Excel that I use is version 2013, I have used version from Windows 3.1 up to version 2010 before that. I have good experience in data entry, web research, Google documents and MS Office, etc. I started working as a home-based freelancer as of October 2013. Being part of the oDesk All-Star Freelancer Club and being tagged as a Top Rated freelancer is a proof that I am one of the best in this platform. If you would like a detailed profile, I can send you my resume.
DSL Troubleshooting Job Cost Overview
Typical total cost of oDesk DSL Troubleshooting projects based on completed and fixed-price jobs.
oDesk DSL Troubleshooting Jobs Completed Quarterly
On average, 2 DSL Troubleshooting projects are completed every quarter on oDesk.
Time to Complete oDesk DSL Troubleshooting Jobs
Time needed to complete a DSL Troubleshooting project on oDesk.
Average DSL Troubleshooting Freelancer Feedback Score
DSL Troubleshooting oDesk freelancers typically receive a client rating of 4.80.
I believe that my key strengths, strong technical experience and knowledge will make me a very competitive candidate for the position. I have earned years of experience on Computer Data Processing, Clerical, Secretarial, Customer service duties, Computer troubleshooting, Networking and Technicalities. I also experienced learning and excelling at new technologies as needed from my 8 years of working with different BPO's and Telco Outsourced companies. With skills, experience and expertise in providing Technical Support for troubleshooting computer hardwares, Softwares, networking, mobile phones, and gadgets; Data mining and research; Documentations and Spreadsheet reports; Graphic designs for webpages, flyers, adds and logo creations; Video and audio editing, mixing and mastering; Music and sound instrumentation and Creation; 3D CAD designing and rendering for interior and exterior designs for homes, Offices, Infrastractures or objects through Sketchup with V-ray; CRM Systems Utilization, proficiency with the Sabre System used for Airlines and travel agency operations for bookings and reservations; Billing Systems for telcos, all applied with great Customer Service Skills, professionalism and good communication skills, You will never regret hiring an All-In-One Package freelancer from me.
My objective is to educate myself and grow to the best that i can be while earning extra income. Aside to that, providing accurate service and give client full satisfaction since I am hard working, honest and very dedicated to my job. I am looking forward in working with you. Have a great day!
The greatest pleasure of writing is not what it's about, but the music the words make. As I put my fingers on the keyboard and start my write-ups, I make sure that the reader hears music out of every word. I can provide attractive articles on any niche and the article will be really engaging, fun, and have loads of personality--to the point where the reader is focused, informed, entertained, and never has his or her mind wander while reading. As a motivated writer, content creator, and editor, I deliver professional and elegant content that completely reflects your brand and image. With wide professional writing experience, I can easily adapt the correct tone, style and voice to capture the attention and engage the audience you want to reach. I have been fortunate in providing strong content that is also valuable, unique, authoritative, and most importantly, share-worthy for a wide array of industries.
Cheryl Torres Agency Contractor
I am a Computer Engineering graduate. I have had seven years of experience in the fields of Customer Service. I have a strong affinity for the Web and a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs. I am very easy to work with, meaning that I can easily adopt changes and even work on an unknown subject if given the right guidelines. I enjoy learning new things, and I absolutely love customer service. . I strongly believe that there are no limits to personal and professional development. Client satisfaction is my priority. Get to know more about me by checking my one page site : http://www.strikingly.com/hereandthere
Joanne Marisse Nolasco Agency Contractor
CAREER OBJECTIVE: My main objective is to provide excellent service, with timely, accurate, and professional results. To obtain a challenging role that would allow me to nurture my skills and abilities while contributing to the company's success and growth. COMPETENCIES: - Experienced customer service professional with excellent oral and written communication skills and more than 5 years related experience in Customer Service, Chat Support, Email Handling, and Technical Support roles. - Experience in trouble shooting and issue resolution through critical thinking and sound decision making. Knowledge in Microsoft based Operating Systems and Microsoft Office with familiarity to VDI, and Citrix.
Jamela May Aznar Agency Contractor
Handled employees of NSN Nokia Siemens Networks globally to provide technical support and assistance as an IT Helpdesk via phone and email. I'd work as Technical Support Representative for more than 5 years. I've already handled ADSL/ wireless and cable network connections/ accounts for more than 3 years under verizon (US account) and tesltra-bigpond (Australian account). We troubleshoot for internet connectivity issues from pc to modem, modem to router and outside connections. Had been promoted as level 2 technical support under telstra account where i handled escalations and hard to resolve issues. Also handled hp-ipg hardware software issues for printers, configures fax machines, setting up connections and out of the box set ups.
Herman Santiago Agency Contractor
100% Job Success I have 2 years of eBay and Amazon account management experience.I can also do product listing, item and price research, Title research, Store Management, S.E.O. I can use several tools like Auctiva, Turbolister, Terapeak and Ivendere but most of my client trusted me with their account. I also have 7 years of technical support, email handling and customer service experience. Expect nothing but quality job from me and rest assured that your business is my business.
Beatriz margarita G. Agency Contractor
Top 5% of successful oDesk Freelancers CAREER OBJECTIVE: To obtain a challenging position that allows me to use my skills, while contributing to the company's success and growth. KEY COMPETENCIES: • Accomplished IT professional with excellent communication skills and over 5 years of significant experience in Incident Management, Network Infrastructure Monitoring, and Technical Support in an IT Helpdesk and Service Desk environment with a familiarity of ITIL functions. • Extensive experience in troubleshooting by means of sound problem solving and decision making, with comprehensive knowledge in Active Directory Administration, TCP/IP Networks, Citrix, SecurID, VPN, Postini, Blackberry Enterprise Servers, Exchange, Microsoft based operating systems, Microsoft Office, etc.
My passion lies right at the center of my work- My work, which brings not only tangible results but also makes me realize my true potential. I stand on a solid foundation of professionalism, hard work and smart work attitude. I am pursuing my career as an independent contractor, may it be administrative/ virtual assistance, data entry, web research, customer service, technical support or social media marketing which will give me opportunities to utilize my skills, demonstrate resourcefulness and assume responsibilities.