DSL Troubleshooting Freelancers

Showing 96 freelancers

DSL Troubleshooting Freelancers

Showing 96 freelancers

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Dsl Troubleshooting Job Cost Overview

Typical total cost of oDesk Dsl Troubleshooting projects based on completed and fixed-price jobs.

oDesk Dsl Troubleshooting Jobs Completed Quarterly

On average, 1 Dsl Troubleshooting projects are completed every quarter on oDesk.

1

Time to Complete oDesk Dsl Troubleshooting Jobs

Time needed to complete a Dsl Troubleshooting project on oDesk.

Average Dsl Troubleshooting Freelancer Feedback Score

Dsl Troubleshooting oDesk freelancers typically receive a client rating of 4.80.

4.80

Last updated: March 1, 2015

  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Linux Administrator, AWS, Nginx, Ubuntu, CentOS, EC2, Plesk, HAProxy

    8+ years of experience in: ** LAMP/LEMP(Nginx) administration and server hardening (Ubuntu, Debian, Centos,RHEL,HAProxy, Ruby/Thin deployment DevOps, Python/Django deployment DevOps,Nagios, fail2ban..) ** Amazon web services - AWS (EC2, VPC, RDS, S3, Route53, Cloudfront, Elastic Load Balancer … more

    8+ years of experience in: ** LAMP/LEMP(Nginx) administration and server hardening (Ubuntu, Debian, Centos,RHEL,HAProxy, Ruby/Thin deployment DevOps, Python/Django deployment DevOps,Nagios, fail2ban..) ** Amazon web services - AWS (EC2, VPC, RDS, S3, Route53, Cloudfront, Elastic Load Balancer, AutoScaleing, etc..) ** Nginx rewrites ** Google pagespeed ** Linux troubleshooting ** VPS providers: Linode, Rackspace, Amazon(AWS), MediaTemple, HostGator, Cloudflare, MaxCDN, CloudFront, NameCheap, GoDaddy, DigitalOcean, EC2, Bluehost ** Parallels Plesk ** Odoo/OpenERP installation ** VPS administration ** AWS EC2 administration ** VMware vSphere ** NewRelic ** fail2ban ** HAProxy ** keepalived, vrrp ** Nagios monitoring ** Elastic Load Balancer ** LINUX deployment and migration ** Rackspace Cloud Services ** Ruby on Rails app deployment ** Python - Djengo app deployment ** CPANEL, PLESK, WEBMIN, SHELL/SSH administration ** proftpd, pure-ftpd, pure ftp ** DNS, BIND, PowerDNS ** SSL certificates ** Site migration ** Network troubleshooting ** CSF firewall ** VPN ** Cisco, Mikrotik, Juniper Networks, Extreme Networks.. ** Linux PENTAHO deployment ** Squid, AiCache, AiScaler ** CVE-2014-0160 - OpenSSL Heartbleed patching. EXPERIENCE: Knowledge in Linux networking and service management, such as APACHE server, Nginx, LAMP, LEMP, LNMP, MYSQL, POSTGRESQL, tcpdump, haproxy, WIRESHARK, tshark, URL rewrite. Eight years of first hand experience in network and linux administration, support and Core Network design in Telecom environment. Excellent knowledge of various tasks such as: routing, BGP, VPN, Layer 3 networking(Routing), Layer 2 networking (LAN switching), VLAN, OSPF, RIP, network and packet troubleshooting. Working experience with various network equipment such as: Cisco, Juniper Networks, Extreme Networks, HP networking, MikroTik RouterOS, Ericsson OSS, Redback Networks and so on.. Experience with various providers such as: -AMAZON WEB SERVICES (AWS, EC2..) -RACKSPACE -HOSTGATOR -GoDaddy -MediaTemple -Cloudflare -NameCheap -LINODE -QuickWeb -HAProxy -etc.. -WHMCS RESELLER setup and migration on project or permanent basis. Including DNS, EMAIL, WORDPRESS migration -CPANEL, PLESK, WEBMIN, H-sphere, SHELL administration -SSL certificates Also available for packet and network congestion inspection. Having problems with BGP load balancing in multihome environment, need help or advice, contact me! :) Dedicated SERVICE MONITORING on own server with escalation on your own mail address  less

    amazon-ec2 lamp-administration linux-system-administration network-administration rackspace-cloudservers plesk cpanel nagios tcp-ip cisco-routers wordpress amazon-web-services computer-networking bgp juniper-routers dsl-troubleshooting network-security vpn openvpn dns bash mikrotik-routerboard mikrotik-routeros 00 more less
    • $45.00 HOURLY RATE
    • 4.9
    • 2596 HOURS
    • CROATIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Technical Support Executive

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel … more

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel). • Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate department. • Manage the resolution process for customers relating to technical issues for a particular product/s. • Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.. • Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. • Identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer's enquiry. This would include escalations to the team leader and other support, sales, engineering or resolver groups as appropriate.  less

    computer-networking computer-maintenance computer-assembly software-testing microsoft-active-directory dsl-troubleshooting hardware-troubleshooting lotus-domino microsoft-excel microsoft-excel-powerpivot 00 more less
    • $7.22 HOURLY RATE
    • 4.1
    • 648 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Project Manager / Business Analyst / Software Maintenance Engineer

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML … more

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.  less

    business-analysis business-development business-process-modelling business-proposal-writing uml rational-rose microsoft-visio microsoft-project microsoft-excel microsoft-powerpoint atlassian-jira atlassian-confluence trac microsoft-sql-server-administration mysql dsl-troubleshooting apache-solr c# html javascript ajax wcf xml xslt 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 3090 HOURS
    • BELARUS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Technical Support Specialist/Help Desk

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m … more

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.  less

    windows-xp-administration email-technical-support customer-service customer-support email-handling internet-research computer-maintenance computer-repair dsl-troubleshooting wordpress 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5623 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Service Team Leader

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience … more

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.  less

    customer-support customer-service microsoft-excel microsoft-word visual-foxpro pascal hardware-troubleshooting dsl-troubleshooting windows-xp-administration windows-7-administration 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 4308 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Sr.Network Engineer (Security/Data)

    4+ years of experience in Networking, Firewalls, VPN & Web Security Network Security and R&S - Installation, administration and Troubleshooting Devices - Cisco Routers, Switches, Firewalls(ASA), Zone Based Firewalls(Router Firewalls) QOS Troubleshooting Dynamic Routing Protocols VPN - Setup and Troubleshooting IPS … more

    4+ years of experience in Networking, Firewalls, VPN & Web Security Network Security and R&S - Installation, administration and Troubleshooting Devices - Cisco Routers, Switches, Firewalls(ASA), Zone Based Firewalls(Router Firewalls) QOS Troubleshooting Dynamic Routing Protocols VPN - Setup and Troubleshooting IPS/IDS Idenitity Management, Radius, Tacacs, Cisco ISE (Identity Services Engine) Virtualization, VMware, Virtualbox Switch Security, Router security - Malware Removal - Restoring hacked websites - Network Maintenance/troubleshooting - Network security hardening - Wordpress Hardening/Migrations/Hosting/Optimizations - Website Monitoring & website security hardening  less

    cisco-routers firewalls network-administration computer-networking network-security network-planning cisco-ios dsl-troubleshooting security ipsec vpn ospf bgp 00 more less
    • $16.67 HOURLY RATE
    • 4.7
    • 61 HOURS
    • INDIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 8 TESTS
  • Photoshop Expert | Wedding Image Editing | Deep Etch | Lightroom

    I have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing - Wedding Photo Editor - Skin Retouching - Photo Editing - Deep etching / Background removal / Image Cutout - Masking - Image enhancement - Color correction - Color change - Image manipulation Tools Used: Adobe Photoshop … more

    I have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing - Wedding Photo Editor - Skin Retouching - Photo Editing - Deep etching / Background removal / Image Cutout - Masking - Image enhancement - Color correction - Color change - Image manipulation Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4 I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Odesk, whether it is for Technical matters or design projects.  less

    adobe-photoshop adobe-lightroom photo-editing image-editing image-processing photo-manipulation data-entry oracle-database dsl-troubleshooting editing photograph-color-correction 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1187 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 49 PORTFOLIO ITEMS
    • 4 TESTS
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