DSL Troubleshooting Freelancers

Showing 91 freelancers

DSL Troubleshooting Freelancers

Showing 91 freelancers

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Dsl Troubleshooting Job Cost Overview

Typical total cost of oDesk Dsl Troubleshooting projects based on completed and fixed-price jobs.

oDesk Dsl Troubleshooting Jobs Completed Quarterly

On average, 1 Dsl Troubleshooting projects are completed every quarter on oDesk.

1

Time to Complete oDesk Dsl Troubleshooting Jobs

Time needed to complete a Dsl Troubleshooting project on oDesk.

Average Dsl Troubleshooting Freelancer Feedback Score

Dsl Troubleshooting oDesk freelancers typically receive a client rating of 4.80.

4.80

Last updated: March 1, 2015

  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Technical Support Specialist/Help Desk

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m … more

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.  less

    windows-xp-administration email-technical-support customer-service customer-support email-handling internet-research computer-maintenance computer-repair dsl-troubleshooting wordpress 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5776 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Project Manager / Business Analyst / Software Maintenance Engineer

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML … more

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.  less

    business-analysis business-development business-process-modelling business-proposal-writing uml rational-rose microsoft-visio microsoft-project microsoft-excel microsoft-powerpoint atlassian-jira atlassian-confluence trac microsoft-sql-server-administration mysql dsl-troubleshooting apache-solr c# html javascript ajax wcf xml xslt 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 3130 HOURS
    • BELARUS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Customer Service Team Leader

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience … more

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.  less

    customer-support customer-service microsoft-excel microsoft-word visual-foxpro pascal hardware-troubleshooting dsl-troubleshooting windows-xp-administration windows-7-administration 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 4335 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Technical Support Executive

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel … more

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel). • Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate department. • Manage the resolution process for customers relating to technical issues for a particular product/s. • Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.. • Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. • Identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer's enquiry. This would include escalations to the team leader and other support, sales, engineering or resolver groups as appropriate.  less

    computer-networking computer-maintenance computer-assembly software-testing microsoft-active-directory dsl-troubleshooting hardware-troubleshooting lotus-domino microsoft-excel microsoft-excel-powerpivot 00 more less
    • $7.22 HOURLY RATE
    • 4.1
    • 648 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Sr.Network Engineer (Security/Data)

    4+ years of experience in Networking, Firewalls, VPN & Web Security Network Security and R&S - Installation, administration and Troubleshooting Devices - Cisco Routers, Switches, Firewalls(ASA), Zone Based Firewalls(Router Firewalls) QOS Troubleshooting Dynamic Routing Protocols VPN - Setup and Troubleshooting IPS … more

    4+ years of experience in Networking, Firewalls, VPN & Web Security Network Security and R&S - Installation, administration and Troubleshooting Devices - Cisco Routers, Switches, Firewalls(ASA), Zone Based Firewalls(Router Firewalls) QOS Troubleshooting Dynamic Routing Protocols VPN - Setup and Troubleshooting IPS/IDS Idenitity Management, Radius, Tacacs, Cisco ISE (Identity Services Engine) Virtualization, VMware, Virtualbox Switch Security, Router security - Malware Removal - Restoring hacked websites - Network Maintenance/troubleshooting - Network security hardening - Wordpress Hardening/Migrations/Hosting/Optimizations - Website Monitoring & website security hardening  less

    cisco-routers firewalls network-administration computer-networking network-security network-planning cisco-ios dsl-troubleshooting security ipsec vpn ospf bgp 00 more less
    • $16.67 HOURLY RATE
    • 4.7
    • 61 HOURS
    • INDIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 8 TESTS
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