DSL Troubleshooting Freelancers

Showing 86 freelancers

DSL Troubleshooting Freelancers

Showing 86 freelancers

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Dsl Troubleshooting Job Cost Overview

Typical total cost of oDesk Dsl Troubleshooting projects based on completed and fixed-price jobs.

oDesk Dsl Troubleshooting Jobs Completed Quarterly

On average, 1 Dsl Troubleshooting projects are completed every quarter on oDesk.

1

Time to Complete oDesk Dsl Troubleshooting Jobs

Time needed to complete a Dsl Troubleshooting project on oDesk.

Average Dsl Troubleshooting Freelancer Feedback Score

Dsl Troubleshooting oDesk freelancers typically receive a client rating of 4.80.

4.80

Last updated: March 1, 2015

  • Technical Support Executive

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel … more

    Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel). • Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate department. • Manage the resolution process for customers relating to technical issues for a particular product/s. • Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.. • Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. • Identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer's enquiry. This would include escalations to the team leader and other support, sales, engineering or resolver groups as appropriate.  less

    computer-networking computer-maintenance computer-assembly software-testing microsoft-active-directory dsl-troubleshooting hardware-troubleshooting lotus-domino microsoft-excel microsoft-excel-powerpivot 00 more less
    • $7.22 HOURLY RATE
    • 4.1
    • 648 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Certified CISCO, MCP/Network Engineer

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing … more

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)  less

    customer-support technical-support hardware-troubleshooting call-handling helpdesk-support computer-networking dsl-troubleshooting administrative-support data-encoding microsoft-powerpoint 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 15 HOURS
    • THAILAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Writer & Proofreader / Customer & Technical Support Representative

    I have been an online freelancer for the last three years and have mainly taken on writing work. Over that time, I have had the opportunity to apply my skills in numerous projects of vastly differing natures, but the majority … more

    I have been an online freelancer for the last three years and have mainly taken on writing work. Over that time, I have had the opportunity to apply my skills in numerous projects of vastly differing natures, but the majority of my work appears online. My strength lies in my ability to put together solid research on practically any subject, and this ability has contributed greatly to my success in writing blog posts for various clients, writing short travel guides for sites like Orbitz, and writing product and category descriptions for companies like Overstock, Amazon, and Staples. Recently, I have had a renewed interest in using my English language skills in a more communicative capacity that leverages my knowledge in troubleshooting computers (both hardware and software) and networking issues to balance out my almost exclusively creative pursuits, but creative projects will also be equally welcomed.  less

    dsl-troubleshooting hardware-troubleshooting print-layout-design creative-writing editorial-writing editing cad-design 00 more less
    • $4.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 544 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 15 TESTS
  • Project Manager / Business Analyst / Software Maintenance Engineer

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML … more

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.  less

    business-analysis business-development business-process-modelling business-proposal-writing uml rational-rose microsoft-visio microsoft-project microsoft-excel microsoft-powerpoint atlassian-jira atlassian-confluence trac microsoft-sql-server-administration mysql dsl-troubleshooting apache-solr c# html javascript ajax wcf xml xslt 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 3080 HOURS
    • BELARUS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Technical Support Representative/SEO/Youtube Game Content Creator SEO

    Over the last 3 years, I have experienced Customer Service and Technical Support for several accounts like US auto parts, Toshiba , and Bigpond. My competency lies in providing excellent customer service to customer or client. and I am seeking opportunities … more

    Over the last 3 years, I have experienced Customer Service and Technical Support for several accounts like US auto parts, Toshiba , and Bigpond. My competency lies in providing excellent customer service to customer or client. and I am seeking opportunities to help clients to provide customer service to their customer and also to venture in different kinds of field like Article writing or SEO. I was able to provide excellent customer service because I have experienced different kinds of training and tools like Telephone skills training, US101, Auto101 , Citrix, RightNow, Siebel, Avaya, Five9, Oracle. Right now, I'm working as a content writer/ forum moderator for gaming forum site providing them SEO. They also allow me to embed my own youtube channels for site content. Another thing about myself was I have my own youtube channels for iOS and Android game walkthrough. If you would like to check it here's the link for both of them https://www.youtube.com/user/Puzzlegamesolver and https://www.youtube.com/user/TheGameAnswers/ You can also check my porfolio for other project that I have completed. I would really appreciate if you will allow me to help you finish those job faster with good result.  less

    hardware-troubleshooting dsl-troubleshooting link-building content-writing internet-research seo wordpress blog-writing youtube-marketing youtube-api 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 3249 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 11 TESTS
  • Data Quality Assurance / Research Specialist / Reports Specialist

    Since the early 1990s, I have been involved in tasks (academic and work-related) that handles web research and data analysis. Even my college thesis was mainly focused on statistical analysis of fish larvae in a marine sanctuary. When I worked … more

    Since the early 1990s, I have been involved in tasks (academic and work-related) that handles web research and data analysis. Even my college thesis was mainly focused on statistical analysis of fish larvae in a marine sanctuary. When I worked in the BPO/Call Center (started 2004), I have been handling data analysis since I started as a CSR until I rose from the ranks. The last post that I have had was a Reporting Specialist for a US DSL/Telco Client. My scope of work mainly involves data entry, collation, analysis and interpretation. I specialize in data entry thru MS Excel and generate reports using Pivot Table, Macros and SQL-based formula. I have good experience in data entry, web research, Google documents and MS Office, etc. I started working as a home-based freelancer as of October 2013. I have worked as an Office All-Rounder (similar to a Virtual Assistant). Currently, I am working as a Data Quality Analyst (Data Mining). If you would like a detailed profile, I can send you my resume.  less

    dsl-troubleshooting hardware-troubleshooting data-analysis data-mining microsoft-word microsoft-excel data-encoding 00 more less
    • $10.00 HOURLY RATE
    • 4.6
    • 2981 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Technical Support Specialist/Help Desk

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m … more

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.  less

    windows-xp-administration email-technical-support customer-service customer-support email-handling internet-research computer-maintenance computer-repair dsl-troubleshooting wordpress 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5612 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Account Manager and Sales Specialist

    Top 5% of successful oDesk Freelancers CAREER OBJECTIVE: To obtain a challenging position that allows me to use my skills, while contributing to the company's success and growth. KEY COMPETENCIES: • Accomplished IT professional with excellent communication skills and over … more

    Top 5% of successful oDesk Freelancers CAREER OBJECTIVE: To obtain a challenging position that allows me to use my skills, while contributing to the company's success and growth. KEY COMPETENCIES: • Accomplished IT professional with excellent communication skills and over 5 years of significant experience in Incident Management, Network Infrastructure Monitoring, and Technical Support in an IT Helpdesk and Service Desk environment with a familiarity of ITIL functions. • Extensive experience in troubleshooting by means of sound problem solving and decision making, with comprehensive knowledge in Active Directory Administration, TCP/IP Networks, Citrix, SecurID, VPN, Postini, Blackberry Enterprise Servers, Exchange, Microsoft based operating systems, Microsoft Office, etc.  less

    technical-support blog-writing technical-documentation forum-posting sales email-technical-support vpn teamviewer dsl-troubleshooting hardware-troubleshooting windows-xp-administration customer-service customer-support helpdesk-support internet-research business-writing transcription recruiting virtual-assistant adobe-acrobat google-apps skype translation-filipino-english translation-english-filipino 00 more less
    • $16.70 HOURLY RATE
    • 5.0
    • 5579 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
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