Email Technical Support Professionals & Consultants

Showing 5,366 freelancers

Email Technical Support Professionals & Consultants

Showing 5,366 freelancers

Browse Email Technical Support job posts for project examples or post your job on oDesk for free!

Email Technical Support Job Cost Overview

Typical total cost of oDesk Email Technical Support projects based on completed and fixed-price jobs.

oDesk Email Technical Support Jobs Completed Quarterly

On average, 172 Email Technical Support projects are completed every quarter on oDesk.

172

Time to Complete oDesk Email Technical Support Jobs

Time needed to complete a Email Technical Support project on oDesk.

Average Email Technical Support Freelancer Feedback Score

Email Technical Support oDesk freelancers typically receive a client rating of 4.62.

4.62

Last updated: March 1, 2015

  • customer service, DSL technical support, upselling

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that … more

    I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.  less

    internet-research microsoft-word microsoft-excel microsoft-powerpoint chat-support email-technical-support dsl-troubleshooting data-entry zendesk 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 670 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Accounting Clerk, Web Researcher, Data Entry Specialist

    Seeking job opportunities in Administrative and Business Services where my more than five years work experience on customer service, web research, data entry, transaction processing, and billing from outsourcing companies such as Accenture and oDesk will be further developed and … more

    Seeking job opportunities in Administrative and Business Services where my more than five years work experience on customer service, web research, data entry, transaction processing, and billing from outsourcing companies such as Accenture and oDesk will be further developed and utilized. * 5-star contractor with great feedback from previous clients * Reliable * with Strong Analytical skills * Quick learner * Keen to details * Organized * Productive * Provides excellent quality results * Willing to learn new skills  less

    data-entry google-docs social-media-marketing email-marketing microsoft-excel wordpress email-technical-support microsoft-visio 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 1946 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 6 TESTS
  • Technical Support Specialist

    to impart my learned knowledge and be a part of company's success … more

    to impart my learned knowledge and be a part of company's success  less

    hardware-troubleshooting internet-research windows-administration administrative-support blog-commenting article-submission wordpress link-building link-wheel email-technical-support facebook-marketing social-media-marketing pinterest-marketing directory-submission virtual-assistant microsoft-excel microsoft-powerpoint microsoft-outlook-development chat-support email-handling computer-repair 00 more less
    • $7.00 HOURLY RATE
    • 4.9
    • 7448 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Exceptional VA(Executive/Admin), Data Entry, Web Research, Customer S.

    Having been with careers in different fields for almost 14 years now on different job descriptions - handling corporate accounts, billing transactions, data encoding, ticket escalations, order processing and purchasing, inventory, banking and finance, technical support and customer support. I am … more

    Having been with careers in different fields for almost 14 years now on different job descriptions - handling corporate accounts, billing transactions, data encoding, ticket escalations, order processing and purchasing, inventory, banking and finance, technical support and customer support. I am now seeking for an opportunity where my communication and organizational skills will be utilized and where I will be able to contribute a lot for a company’s overall success. I had gained a lot of experience and knowledge from my work history, and enhanced even more my communication skills, both oral and written. To work professionally, and contribute my long years of knowledge and experience in providing top quality customer service and where my capabilities and qualifications will be maximized efficiently for the company's growth and profitability.  less

    data-encoding email-handling phone-support technical-support internet-research data-entry customer-service chat-support email-technical-support virtual-assistant 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 5934 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Email handling, Real Estate VA, Data Entry, Amazon / eBay, Ads Poster

    Determined and dedicated to finish my work for upcoming projects. Quality work and client satisfaction are my first priorities. Focus, reliability, work ethic, professionalism, and punctuality are the cornerstone of my business relationships. I strive to produce excellent work, enhancing … more

    Determined and dedicated to finish my work for upcoming projects. Quality work and client satisfaction are my first priorities. Focus, reliability, work ethic, professionalism, and punctuality are the cornerstone of my business relationships. I strive to produce excellent work, enhancing the lives of my prospective clients. Areas of Expertise: -Web/Internet Research -Emailing -Data Entry -Typing -Ad Poster -Product Research  less

    zillow-marketing hootsuite internet-research ad-posting real-estate-idx data-entry email-technical-support calendar-management google-searching lead-generation wordpress getresponse banner-design html email-marketing ebook-design seo-keyword-research google-docs pdf-conversion microsoft-excel microsoft-word microsoft-powerpoint editing teaching-algebra 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 8930 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 7 TESTS
  • Linux System Admin | Tech Support | cPanel Specialist

    I have more than 5 years working as a Linux systems administrator specializing in management for cPanel based servers in both virtual and dedicated environments. Stronger areas: Operating Systems: CentOS / Fedora / CloudLinux Control Panels: cPanel / Direct Admin / SolusVM / Kloxo Billing … more

    I have more than 5 years working as a Linux systems administrator specializing in management for cPanel based servers in both virtual and dedicated environments. Stronger areas: Operating Systems: CentOS / Fedora / CloudLinux Control Panels: cPanel / Direct Admin / SolusVM / Kloxo Billing Systems: ClientExec, WHMCS, HostBill Database: MySQL / MariaDB Web Server: Apache / LiteSpeed / Nginx Virtualization: OpenVZ / XEN / KVM Various Others: cPanel DNS Clusters, Any work including the following: Initial setup of the server which includes configuring software/hardware raid, disk partitioning(LVM as well) Installing OS, Control panel, hardening/optimizing the server including firewall, rebuilding Apache / PHP, setup private name servers, migrating accounts to the server, ensuring all sites are working and make adjustments to server if necessary, make further optimizations to server to best fit the current environment.  less

    cpanel whm whmcs centos administrative-support customer-support helpdesk-support technical-support linux-system-administration mysql apache-administration php clamav exim firewalls redhat-administration fedora dns openvz kvm-virtualization email-technical-support nginx ftp nfs-implementation memcached 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 8 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Experienced Sales, Customer Service & Technical Support

    Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for … more

    Worked in a BPO industry for more than 3 years now. My first job was a Technical Support Representative at Sykes Asia Inc., who works for one of the largest Companies in the US, AT&T. Answering phone calls for a year and 5 months, Transferred to one of the world's leading BPO company which is Convergys. I continued my Technical expertise as a Chat & Email support tech agent who represents Comcast. I had a part time job as an online ESL teacher at Lang Rich for 2 months while working at Convergys. After a year, I had my first experience in Sales. I was hired in a publishing company which is called Author Solution, Inc. as a Publishing/Sales Consultant. My knowledge and skills are as follows: responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. Configuration of client's equipment to connect to the Internet via modem/DSL Router. Configure software to connect to Internet application servers. Provide training to clients in the use of system and applications as related to Internet. Specialize in ESL, or teaching English as a second language, teach English to students who speak foreign languages. Teach students how to speak, read and write in English and how to comprehend spoken English. As a Sales Representatives: Contact potential clients, and work to sell them products and services offered by the company. Also handle customer issues as well. You can also reach me through skype for more details: heinz.abad  less

    call-handling email-technical-support chat-support technical-support teaching-english sales 00 more less
    • $8.00 HOURLY RATE
    • 5.0
    • 1772 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Freelance Designer

    Making beautiful things and making you smile. That's my job. /* --- MY WORK ---*/ 3 years of experience and a lot of passion later, here I am. On the fly, always up to date and responsive to your expectations. /* --- LANGUAGES ---*/ Native … more

    Making beautiful things and making you smile. That's my job. /* --- MY WORK ---*/ 3 years of experience and a lot of passion later, here I am. On the fly, always up to date and responsive to your expectations. /* --- LANGUAGES ---*/ Native language : french. Native level (C2) : french, english Can understand/translate from (besides the ones mentioned above) : arabic, italian Can translate to : french & english, but particularly french. /* --- CODING ---*/ I prefer directly coding the websites I'm designing. Wasting time making it on photoshop first is something I'm not very fond of. I have some experience in php, mysql and jQuery but my 'ninja grasp' is in designing and putting it together html/css. But I have the ability to work with these languages, otherwise I wouldn't mention them :) /* --- TIME - PAY ---*/ I am always available and don't require much pay. I'm hard working and can work on projects even if they are time limited. I do not have a limit of working hours per week because I am not on any 'big' project right now that would take my time. So I'm a full timer. I can work as much as you need. NOTE CONCERNING WORK HOURS : - PLEASE consider my timezone if I'm not replying to your messages right away : it may be 3 AM, and I may be dreaming about your project. I usually reply within 5 minutes of your request, if not immediately. After long hours of hard work there's nothing better than a happy and satisfied customer, who I hope will be you.  less

    web-design css3 html5 translation-french-english translation-english-french ui-design flyer-design brochure-design php mysql illustration logo-design book-cover-design business-card-design translation-arabic-english email-handling virtual-assistant email-technical-support interior-design 00 more less
    • $25.00 HOURLY RATE
    • 4.9
    • 153 HOURS
    • FRANCE
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 5 TESTS
  • Exceptional Customer Service Representative

    I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession … more

    I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.  less

    data-entry clerical-skills virtual-assistant customer-service customer-support technical-support email-technical-support chat-support order-processing order-entry helpdesk-support phone-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 3881 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Expert Assistant,Web Researcher,Customer Service,Chargeback/Fraud Rep.

    Overall hard worker with experience in Customer Service, Management, Data Entry,Web research, Email handling,Fraud Prevention,Chargeback,Personal Assistant, Google Documents, and I could go on and on. I have worked for the TDCJ system as a correctional officer … more

    Overall hard worker with experience in Customer Service, Management, Data Entry,Web research, Email handling,Fraud Prevention,Chargeback,Personal Assistant, Google Documents, and I could go on and on. I have worked for the TDCJ system as a correctional officer,Mail-room Supervisor, I now do Fraud management and handle PayPal, American Express, Visa and MasterCard chargebacks.  less

    fraud-analysis supervisory-skills administrative-support virtual-assistant internet-research email-technical-support clerical-skills data-entry customer-support google-docs google-calendar-development appointment-setting chat-support 00 more less
    • $17.78 HOURLY RATE
    • 4.8
    • 7612 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
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