Over the last 6 years I have gained technical experience in Microsoft OS, AD, Networking, Software/Hardware, VoIP, database entry, research and in the use of various software and programs such as but not limited to VB 6, Microsoft Office applications, Kaseya, and CW. I am internet-savvy and can easily adapt to change. My hourly rate is open. I pay attention to detail, I am responsible, a hard worker and a fast learner.
Hardware Troubleshooting Job Cost Overview
Typical total cost of oDesk Hardware Troubleshooting projects based on completed and fixed-price jobs.
oDesk Hardware Troubleshooting Jobs Completed Quarterly
On average, 13 Hardware Troubleshooting projects are completed every quarter on oDesk.
Time to Complete oDesk Hardware Troubleshooting Jobs
Time needed to complete a Hardware Troubleshooting project on oDesk.
Average Hardware Troubleshooting Freelancer Feedback Score
Hardware Troubleshooting oDesk freelancers typically receive a client rating of 4.69.
I am precise and meticulous in the performance of my work, with a high emphasis on quality. Bold and ambitious, seeking for any position where I can leverage the technical skills and office works that I developed in over 10 years. I am known to be a person of strong character and have developed excellent communication skills. I enjoy group interaction and display a good sense of empathy in handling sensitive issues. I believe that with the above positive characteristics and the experience that I have gained, I would prove to be a valuable asset to your company. Knowlegeable in the Following Software Applications 1. Microsoft Office xxxx (Word, Powerpoint, EXCEL) - 10 YEARS 2. Audacity and Adobe Audition (Music Production) - 10 YEARS 3. Pinnacle Studio and Vegas Studio (Movie Production) - 5 YEARS 4. Internet (Research and other social networking sites) - 15 YEARS OTHER WORK POSITIONS ENCODING, FAST TYPING ADMINISTRATIVE SUPPORT I.T. CONSULTANT OUTBOUND CALL CENTER AGENT GRAPHIC ARTIST CLERICAL ADMINISTRATION
http://ja19.wix.com/jaekma Innovative, talented, creative designer with 15+ years experience in customer service, management, digital/graphic design, and computer aided design. I have been designing with AutoCAD for over 15 years, and with Sketchup since its release in 2006 I am very comfortable in Photoshop and Illustrator and I have been using said programs for 10+ years.
Over the last 8 years, I have honed my skills in computer troubleshooting, adult learning, and people management. My first job was an Online English teacher for Koreans, and eventually got promoted to Management Information Systems associate, and was given another promotion as a Team Leader. Next, I applied as a technical support specialist, took in technical calls for 2 months, and was given a promotion as an Associate Trainer. As AT/Mentor, I handled new hire training classes which covered account processes, and technical troubleshooting. A year later, I was promoted as a Senior Trainer with the same company. I am now working with a different company, and still specializing in Training and Development. We primarily train people for US Tax and Payroll, and HR Benefits. I basically rotated myself enough to know the ins and outs, pros and cons of this industry. I would like to explore further, enhance and practice the skills I have acquired through experience. I feel that my experience and background would be beneficial to your organization. I am currently looking for a full-time home based job.
Multifaceted, efficient & reliable manager of projects, accounts and escalations with extraordinary interactive people skills, intuitive customer service and 100% resolution via management or coordinator roles across consumer and B2B entities. Cultivate, fortify and validate multiple technical skills including SEO, SEM, webmaster, web analytics, data analysis and a wide range of technical support topics. Consistently and creatively, execute strong leadership abilities within diverse groups as well as facilitate all affairs cross-functionally & cohesively.
A Tetapeak Expert, anything you need i can provide with quality outcome. Also Proficient in MS Office Applications (Word, Excel, PowerPoint), Data Encoding, Administrative Support, Terapeak Researcher, Email Marketing and Handling,Basic photoshop, Internet and Web Research. I am grateful to share my knowledge and my ability to deal with people and work with less supervisions. willing also get train and handle other job.
Customers are the strategic partners, must consistently meet their chain requirements and realize their expectations. Maintain beneficial relationships with customer and be responsible for quality. Computer Skills: Microsoft Excel 2007, Microsoft Excel 2010, Microsoft Word, Microsoft Windows XP, MS Outlook, Explorer, PowerPoint.Â I also have some experience in the following areas: like ADOBEÂ PHOTOSHOP, HTML, and XML and other applications.
Job Description: • Respond to customers' enquiries relating to technical, product functionality and fault calls resolving as many queries as possible on the first interaction. • Logging and classifying all calls and requests for assistance in the customer relationship management system (Siebel). • Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate department. • Manage the resolution process for customers relating to technical issues for a particular product/s. • Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.. • Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. • Identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer's enquiry. This would include escalations to the team leader and other support, sales, engineering or resolver groups as appropriate.
My oDesk objective is to provide the highest quality solutions to your I.T. issues using over 22 years of working experience in the field. I have worked with most all hardware vendors, versions of Windows server and Exchange server and many 3rd party products that work in conjunction with them. I am well-rounded, patient and tenacious about solving problems. I'm a self-starter that will communicate with you as often as you require so that everyone is on the "same page". I speak English as my first language, am great with working with customers, and can write first-class documentation on your environment. Thank you for your time and consideration of my oDesk profile.
Lebanon Raingam Agency Contractor
I am a hard-working, loyal and dedicated individual who has a great deal of drive and ambition. Although I have extensive experience in the Graphic Design especially Book Designing/layout and eBook Conversion, I love to learn and am always up for a challenge. I get along very well with others and also work very well on my own. I am seeking projects where I can continue to strengthen my skills and excel while giving my best to an employer. After working as a Freelancer for more than 5 years, now I've learnt and mastered How to format ebooks for Smashwords in Word doc | How to format ebooks in InDesign for Smashwords ePub version | How to format ebooks for Kindle in Word | How to format ebooks for Kindle (Mobi) in InDesign | How to format books for Print like Createspace, Lightningsource, etc.. in MS-word or in InDesign. I've improved a lot in Designing Magazine pages and Covers. Most importantly, I've designed more than 500 Kindle Covers and over 50 Createspace Covers besides several LS and Smashwords covers.