Helpdesk Freelancers

Showing 118 freelancers

Helpdesk Freelancers

Showing 118 freelancers

  • Seasoned Data Entry/Telemarketer/Customer Service Professional

    I have extensive experience in providing Customer Support to various industries and businesses. I am experienced in providing chat, email and phone support, including both inbound and outbound calls for market research, lead generation, appointment setting and sales, as well … more

    I have extensive experience in providing Customer Support to various industries and businesses. I am experienced in providing chat, email and phone support, including both inbound and outbound calls for market research, lead generation, appointment setting and sales, as well as data entry and some SEO. I have excellent communication skills, my experience in the Call Center Industry and my passion and commitment to provide customer/client satisfaction gives me an edge over other contractors. I am seeking opportunities where my skills will be put to use, where I can grow professionally and be part of your company's growth.  less

    customer-service phone-support market-research telephone-skills telemarketing chat-support email-technical-support helpdesk-support email-marketing email-handling business-coaching internet-surveys data-entry data-encoding 00 more less
    • $9.00 HOURLY RATE
    • 4.2
    • 2903 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Transcriptionist, editor, proofreader, RA, writer, CSR, chat support

    Hello there my future clients! I have 14 YEARS background in TRANSCRIPTION and even got promoted as a QUALITY ANALYST IN THE SAME FIELD. This only attests my dedication and thoroughness with my craft. With this background, I can confidently … more

    Hello there my future clients! I have 14 YEARS background in TRANSCRIPTION and even got promoted as a QUALITY ANALYST IN THE SAME FIELD. This only attests my dedication and thoroughness with my craft. With this background, I can confidently say that I have attained attributes useful for any ADMINISTRATIVE TASKS, such as RESEARCH, WRITING, EDITING, PROOFREADING and of course, TRANSCRIPTION that you would entrust me with. As I have good interpersonal skills, communicating constantly with my supervisor and also with my peers and through this, I believe I can also function as your CHAT SUPPORT. My objective is to share this talent to you, my future clients, and be challenged and deliver at the same time, believing that I can meet your specific administrative needs.  less

    medical-transcription legal-transcription transcription chat-support data-entry proofreading editing administrative-support english-tutoring article-writing blog-commenting software-testing helpdesk-support microsoft-word 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 2433 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • IT Specialist / Technical Support Manager / Customer Service Expert

    The goal : Be the best provider in all platforms! I plan to this by providing you and your customers “Best in Class” service with out sacrificing quality and accuracy. What I offer is 12 years solid experience in the Customer … more

    The goal : Be the best provider in all platforms! I plan to this by providing you and your customers “Best in Class” service with out sacrificing quality and accuracy. What I offer is 12 years solid experience in the Customer Service, Technical Services & Telesales industry. I've been privileged to have worked for brands like: Dell, Chase & Bank of America as a customer relations officer where I handled customer inquiries, complaints and order processing via phone and email. Micro Soft & Vonage providing Level 1 & 2 technical services for newly signed up customers. Troubleshooting home network connections and the installation walk through of equipment purchased Modern Data Products / Modern Imaging Solution & Branders.com as a Business Development Specialist, I am tasked to create and maintain good business relationship with existing and new client. Part of the job also is to make cold calls to businesses across the US and Canada with the goal of obtaining new clients. How I work : I typically work 12 – 16hours day from a home office located in Caloocan City Philippines, currently I am equipped with a 5mbps Adsl2+ connection from our countries most reliable service provider (PLDT), here is a link to my latest speed test provided by speedtest.net ( www.speedtest.net/my-result/2810402662 ). My work station is a Samsung Series 5 notebook partnered with a Dell 2007fp ultra sharp monitor as my 2nd display (listed below is the system information taken from DXDIAG) ------------------ System Information ------------------ Time of this report: 7/2/2013, 16:35:28 Machine name: SHIVA Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505) Language: English (Regional Setting: English) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: 535U4C BIOS: P06RAR.W99.130403.LEO Processor: AMD A8-4555M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.6GHz Memory: 8192MB RAM Available OS Memory: 7640MB RAM Page File: 3897MB used, 11422MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.02.9200.16384 64bit Unicode  less

    customer-service project-management sales network-administration translation-english-filipino helpdesk-support call-center-management outbound-sales 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 8056 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 15 TESTS
    ASSOCIATED WITH:
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1499 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database … more

    I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database and network administration, web design, programming and finance. I have worked for large multinationals, government agencies, small and medium sized businesses as well as the family business. Over the past seven years I have worked for the Environment Agency which is a government agency responsible for the protection of land, sea and air in the United Kingdom. Here I have worked in the Finance Department to design and deliver staff training courses along with procedures for new initiatives. My main objective is to use my technical skills to write instruction manuals, knowledge documents and training guides but am able to provide full administrative support, general office skills and an excellent telephone manner.  less

    helpdesk-support call-center-management call-handling administrative-support technical-writing technical-support technical-documentation network-administration computer-assembly computer-repair computer-networking computer-maintenance web-content-management web-design business-writing microsoft-excel e-learning presentations presentation-design articulate-presenter 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 2538 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Technical Support Republican

    - Windows XP / Vista / 7 / 8 - Windows SBS 2003 and 2008 , Windows Server Standard 2003 , 2008 , 2012 - Mac OSX, iOS Devices - Sharepoint - Office 365 - Zendesk, Capsule CRM, HelpSpot, Dellserv, Kayako, Spiceworks - Microsoft Exchange server and Microsoft Outlook - Domain Hosting / Email Hosting - Malware/Virus Expert - Basic to Advanced Networking - Computer Remote Repairs

    zendesk helpdesk-support microsoft-exchange-server technical-support email-technical-support computer-repair chat-support virus-removal computer-assembly customer-service computer-maintenance computer-networking technical-writing blog-writing crm article-writing article-spinning customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 9851 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Top 10% ~ VA ~ Expert Support ~ WordPress Web Master ~ & More ~ USA

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates … more

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.  less

    customer-support virtual-assistant administrative-support web-content-management helpdesk-support forum-moderation data-entry internet-research internet-marketing property-management wordpress google-analytics paypal-integration seo data-analysis project-management recruiting 00 more less
    • $33.33 HOURLY RATE
    • 4.1
    • 1392 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 3 TESTS
  • Data Entry Expert, Virtual Assistant and Social Media Management

    My main objective is to impart my skills and knowledge in customer service, data entry, market research, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to … more

    My main objective is to impart my skills and knowledge in customer service, data entry, market research, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I always make sure that every single cent that they're paying to me is worth it. Product uploading: I have uploaded several products on platforms like Magento, networks solution, joomla, big commerce, pro store, yahoo small business. for this tasks I have researched on several web sites for price comparison as well as to collect product information. Market research: In this type of job I have expertise as I have interviewed for several industries like hospitals, colleges, schools, business 2 business emails, business to consumers calls, etc. Data Entry: after web research data entry is my major expertise as this two expertise are two side of coin.  less

    customer-service virtual-assistant helpdesk-support social-media-marketing event-management facebook-marketing data-entry microsoft-excel microsoft-word market-research telephone-skills internet-surveys survey-design public-relations voice-over interactive-voice-response data-analysis 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 1030 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
  • MCSE: Private Cloud, MCITP, SCCM, Exchange, Lync, VMware, CCNA

    || Experienced (10+) Windows System Architect || AD, Exchange, Lync, System Center, SCCM, SCOM, HyperV & VMware Expert || Microsoft Certified on Windows Server 2012 R2, 2008, 2003, Active Directory, Exchange, Lync, SCVMM, SCCM, SCOM, SCDPM, TMG, UAG, VMware, VSphere, Citrix XenApp, Citrix XenDesktop … more

    || Experienced (10+) Windows System Architect || AD, Exchange, Lync, System Center, SCCM, SCOM, HyperV & VMware Expert || Microsoft Certified on Windows Server 2012 R2, 2008, 2003, Active Directory, Exchange, Lync, SCVMM, SCCM, SCOM, SCDPM, TMG, UAG, VMware, VSphere, Citrix XenApp, Citrix XenDesktop, Hyper-V, SharePoint, Terminal Server, RDS, Cisco Switching, Routing, VLAN, LabTech, Connectwise, LogMeIn, SpiceWorks, Autotask, Forefront, Kaspersky, Symantec EndPoint, Backup Exec etc. *Server 2012/2008/2003 *SBS 2011/2008/2003 *Exchange 2013/2010/2007/2003 *Lync 2013/2010 *System Center *WSUS *Group Policy *File Server, FSMT, DFS replication *WEB, IIS, FTP *Print Server with MFP *SharePoint 2013 *MSSQL Server *VMware, VSphere *Hyper-V *Citrix *NLB, Clustering *DHCP, DNS, NAP, VPN, NAT, ISA, TMG, Sonic Firewall, pfsense, Cisco ASA *NFS, Apache, Sendmail, Squid Proxy, IP Tables *RedHatLinux *Windows8/Windows7/Vista/XP *Network design diagrams using Visio 2013 ✔*MCITP, MCTS, MCSE, MCSA, CCNA Certified. ✔*Microsoft Certified Solutions Associate on Windows Server 2012 & 2008 ✔Microsoft Certified Solutions Expert: Private Cloud ✔Microsoft Certified Solutions Associate on Server 2012 &2008 ✔ MCSA on Windows Server 2012 ✔Microsoft Certified IT Professional (MCITP- Server & Enterprise Admin) ✔ Microsoft Certified Technology Specialist (MCTS) ✔Microsoft Certified Systems Engineer (MCSE) ✔Microsoft Certified Systems Administrator: Messaging ✔MCP - Microsoft Certified Professional ✔DCSE - Dell Certified System Engineer ✔EMC Certified- Information Storage Associate (EMCISA) ✔Cisco Certified Network Associate (CCNA: 640-802) ✔CCNP Switching ✔I have worked with Dell power vault series, Dell equallogic, EMC, NetApp Storage, rack, tower servers & notebooks for couple of years. Also I am a great fan of Microsoft & CISCO infrastructure solutions. MOSH Experienced (10+ yrs.) Windows System Architect || AD, Exchange, Lync, System Center, SCCM, SCOM, HyperV & VMware Expert ||  less

    microsoft-exchange-server microsoft-sccm microsoft-lync-server windows-administration microsoft-scvmm microsoft-hyper-v-server microsoft-small-business-server-administration isa-server vmware-esx network-administration cisco-routers ccnp vmware-administration virtualization windows-xp-administration centos clustering virus-removal technical-support computer-maintenance mail-server-implementation helpdesk-support dhcp dns firewalls remoting computer-networking ubuntu sendmail postfix squid 00 more less
    • $27.78 HOURLY RATE
    • 4.9
    • 2010 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • SCOM, SCCM, VMM, DPM, HyperV, VMWare, AD, Exchange, Lync, VDI, RDS

    System Center 2012 R2: SCCM, SCOM, SCVMM, SCDPM, SCSM,Endpoint | MCITP, MCTS, MCSE, MCSA, CCNA Certified | Windows Server 2012 R2, 2012, 2008R2, 2008, 2003 | Small Business Server 2011, 2008, 2003 | Exchange Server 2013, 2010, 2007, 2003 & Hosted Exchange | Lync 2013 … more

    System Center 2012 R2: SCCM, SCOM, SCVMM, SCDPM, SCSM,Endpoint | MCITP, MCTS, MCSE, MCSA, CCNA Certified | Windows Server 2012 R2, 2012, 2008R2, 2008, 2003 | Small Business Server 2011, 2008, 2003 | Exchange Server 2013, 2010, 2007, 2003 & Hosted Exchange | Lync 2013, 2010| Hyper-V (Failover Clustering, Live Migration, Replica, NLB) | VMware, VSphere| Citrix XenApp, XenDesktop, XenServer, VDI | DHCP, DNS, Active Directory, Group Policy, File Server, DFS Replication, FSMT, IIS, WEB, FTP, Print with MFP | SharePoint 2013 | NPS, NAP, VPN, NAT, Remote Access (VPN, Direct Access), Remote Desktop Services WSUS, Windows Deployment Services| Forefront TMG, UAG, SonicWall, PFsense, Cisco ASA| Windows XP, 7, 8 Client OS | SQL Servers 2014, 2012, 2008| Powershell | Networking, Cisco Switching, Routing, Diagram with VISIO | AntiVirus, Malware, Spyware, RootKit, Trojans, Adware, Worms Eliminator| Vendor Certifications: Microsoft Certified IT Professional (MCITP- Server & Enterprise Administrator) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - Microsoft Certified Professional DCSE - Dell Certified System Engineer EMC Certified- Information Storage Associate (EMCISA) Cisco Certified Network Associate (CCNA: 640-802) CCNP Switching As an Implementation Engineer I am working on the Windows Server deployment from 2003 to 2012 R2, System Center 2012 with primary focus on SCCM, SCOM SCVMM, SCDPM, SCSM, SQL, Active directory, Exchange 2007, 2010, 2013, LYNC 2013, Remote Desktop services (Terminal Server), Hyper-V Virtualization, Failover Clustering, VMware vSphere, Backup, Windows Azure, NetApp E Series SAN Administration. Over 10 years working with Windows System Administration in both production and technical support environments. Currently manage teams responsible for both corporate and store level environments including over 2000 clients & 200 production servers. Maintain daily, weekly, monthly and quarterly checklists for enterprise configuration management and preventative maintenance for disaster recovery and procedures. Also Installing and Configuring System Center Infrastructure, Monitoring all Servers & Network devices with Labtech, Nagios, SCOM resources, Distributing applications, Patch Deployment, Operating System Deployment through SCCM & Security updates through WSUS as well as SCCM. Design and implement Active Directory with Exchange 2010,2013, DNS and DHCP configuration and management, Exchange Migration from 2007 to 2010, 2010 to 2013, Server Migration from 2008 to 2012 R2 & Implement lync 2013 remotely for clients without ever visiting the actual site, as well as administrating sites via remote. || Areas of Proficiency and Expertise || System Center Configuration Manager SCCM, SCOM, SCVMM, SCDPM, SCSM Windows Software Update Services Windows Server 2012 R2, 2012, 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003 Lync 2010, 2013 SharePoint 2013 Hyper-V 2012 R2 VMware vSphere Virtualization Cisco Routers, Switches TMG 2010, Sonicwall, Pfsense Firewall  less

    microsoft-sccm microsoft-lync-server microsoft-exchange-server microsoft-scvmm microsoft-small-business-server-administration microsoft-hyper-v windows-administration mcp isa-server vmware-administration vmware-esx virtualization ccnp network-administration cisco-routers virus-removal technical-support dns dhcp computer-networking linux-system-administration firewalls mail-server-implementation windows-xp-administration helpdesk-support vpn remoting iis data-backup 00 more less
    • $25.00 HOURLY RATE
    • 4.9
    • 1256 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
    ASSOCIATED WITH:
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