Helpdesk Freelancers

Showing 118 freelancers

Helpdesk Freelancers

Showing 118 freelancers

  • Customer Care Specialist

    I have two years working in the call center industry as a Service and Retention Specialist. I also have experience doing outbound sales and appointment settings for US and Canada accounts. I have received an award for being the Top … more

    I have two years working in the call center industry as a Service and Retention Specialist. I also have experience doing outbound sales and appointment settings for US and Canada accounts. I have received an award for being the Top Seller of the Month and the Most Retained Customer during my inbound campaign. I am flexible with working schedules and can work for six days a week. My goal is to provide excellent service to my clients by meeting their expectations or going beyond.  less

    outbound-sales customer-service helpdesk-support call-handling 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 1777 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Mr.

    I am a professional customer service rep working for more than 5 years now. In these 5 years I have done several jobs like inbound call handling, outbound calling and customer support etc. I completed my MBA degree couple of years back. I am a computer technician too who can resolve daily problems with ease.

    customer-service customer-support helpdesk-support order-processing lead-generation 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 2539 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Experienced,Dependable,Professional Customer Executive/Data Entry Exp

    I am an expert Customer Service Executive/Supervisor with 12 years experience with inbound and outbound calling. I am a highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY … more

    I am an expert Customer Service Executive/Supervisor with 12 years experience with inbound and outbound calling. I am a highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY work though great CUSTOMER SERVICE). I LOVE what I do. I am also experienced with collections and transferring customer to the various departments as well as being a Data Entry Specialist. I am dedicated to giving my BEST at whatever project is handed to me. I love the fast paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge.  less

    helpdesk-support customer-service telephone-skills data-entry outbound-sales 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4184 HOURS
    • SAINT KITTS AND NEVIS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
  • Mechanical Engineer, Customer Support Representative, Translator

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made … more

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made use of AutoCAD for different drawings, mostly 2D. I'm Albanian with a sound knowledge of English, Italian, Russian languages. I've the title European Railway Engineer. I'm diesel-electrical locomotive engineer. I've also a successful experience with automotive industry (managing the Warranties and Spare Parts for different auto brands). I have participated and discussed in international railway meetings and I've organized myself such events. In some such events I've made simultaneous translation. I've very good PC skills. I've created three MS Access databases for two different companies. One of the databases includes VBA code as an interactive database for passenger trains timetable. I've created different PowerPoint presentations.  less

    helpdesk-support ebay-motors autodesk microsoft-excel microsoft-access microsoft-powerpoint microsoft-visual-basic 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 7495 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 25 TESTS
  • Writer / Editor / Marketing Strategist

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue … more

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue as the final arbiter for copy and content. As an editor for International News Editing, I edited features and articles for Bernama (Malaysia), The Nation (Thailand), The Kuwait Times, and The Straight's Times (Singapore). As an Advanced Communicator Silver with Toastmasters International, I was a national leader in Thailand where I served as Area Governor. I have lived in four countries on four continents; England, Australia, America, and Thailand . I presently reside in Bangkok.  less

    business-writing editing copy-editing magazine-layout proofreading customer-service helpdesk-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 4959 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 10 TESTS
  • IT Support, customer support, Web and Wordpress Developer. DBA

    Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar … more

    Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días. --- I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day.  less

    database-programming systems-development technical-support email-technical-support chat-support helpdesk-support phone-support wordpress customer-support 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1011 HOURS
    • VENEZUELA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Systems Administrator, Help Desk Support, SharePoint and HTML

    I am seeking opportunities where I can apply my skills on PC, server, network and technical support. I am here to provide solutions remotely (using various remote desktop sharing tools). I am knowledgeable in the following areas as well: HTML, CSS, Sharepoint, PHP, Joomla, Drupal, Wordpress and databases such as MS SQL, MySQL and Oracle.

    windows-administration linux-system-administration unix-system-administration network-administration sql microsoft-sharepoint-administration helpdesk-support html css wordpress 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 3547 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Customer support/web Research/Data Entry/chat,email expert

    Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre … more

    Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre in 2009, where I worked for Bell Canada and some other US based financial service providers. I also have worked for two US based Taxi companies as well. I am confident to provide high quality customer service and my only aim is to work for a prominent company for a very long time and show consistent performance.  less

    customer-service internet-research email-handling virtual-assistant technical-support email-technical-support order-processing helpdesk-support telephone-skills call-handling 00 more less
    • $4.44 HOURLY RATE
    • 4.2
    • 1633 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Client Relations / Customer Support Professional (Chat/Email)

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but … more

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but not limited to: word processing, transcription, professional chat and email response handling, customer support, and the ability to maintain accurate sensitive and confidential client information. I look forward to learn more things which will strengthen my skills as I contribute with the company's progress. I’ve been providing Customer Service experience for the past 6 years and have proven a good level of interpersonal and communication skills. I’m flexible, fast learner, committed and dedicated to my work. I believe in exceptional customer care standards. Typing speed: 45 WPM. I am a Computer Technician graduate and have proficiency in both Hardware and Software technical support areas. I have support Dial-Up Internet Service and a large computer manufaturer in the US. I am well trained to troubleshoot while utilizing knowledgebase resources to walk-through customers to verify symptoms of the issue and to ensure proper definition of resolution with timely documentation of everything that transpired. SKILLS and EXPERTISE: - MS Office Applications: Word, Excel, Power Point, Outlook, OneNote - Browsers: Internet Explorer, Mozilla Firefox, Opera, Google Chrome - Operating Systems: Win 98/2000/XP/Vista and Win 7 - Server Administration / Active Directory - Software and Hardware Maintenance/Installation/Repair > Setup & Install Applications > Diagnose & Repair Common Problems > Virus, Malware & Spyware Removals > PC Optimization & Cleanup > Wireless Network Connectivity > Network Printer Setup > Back Up and Recovery - Ticketing Systems: Remedy, Delta (Oracle), HEAT (Citrix), RightNow - Social Sites: facebook, twitter, google+, tumblr, LinkedIn, and many more - Email Services: Yahoo! Mail, Gmail, Juno, Netzero - Online Tools: Google, Google Search, SkyDrive, DropBox, Google Drive, Google Docs, Magento, Zopim  less

    email-technical-support microsoft-excel microsoft-word helpdesk-support virtual-assistant internet-research chat-support email-handling customer-service 00 more less
    • $4.00 HOURLY RATE
    • 4.4
    • 1187 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 11 TESTS
  • Customer Service/Team Lead/ Web Researcher/Project Manager

    I have over 10 years experience as a Customer Service Rep dealing with inbound and outbound calls,also have help desk / trouble shooting experience. I have done numerous web research tasks and I been working on my own as an … more

    I have over 10 years experience as a Customer Service Rep dealing with inbound and outbound calls,also have help desk / trouble shooting experience. I have done numerous web research tasks and I been working on my own as an Online Rep since 2010. I am looking for clients that are diligent and honest, I am a hard worker and provide results for your time and effort.  less

    customer-service telemarketing appointment-setting internet-research adobe-photoshop data-entry scripting order-processing google-searching customer-support google-docs helpdesk-support active-listening email-technical-support article-writing press-release-writing 00 more less
    • $7.78 HOURLY RATE
    • 4.7
    • 1359 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 13 TESTS
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