Live Chat Software Developers & Support

Showing 88 freelancers

Live Chat Software Developers & Support

Showing 88 freelancers

  • Consultant

    Accomplished Help Desk professional with 6+ years of experience in Computer and Network Operations, Website and Domain Management as well as front desk executive. Versatile, quality-driven Technical/ Non-Technical service specialist with a proven track record of establishing and maintaining strong … more

    Accomplished Help Desk professional with 6+ years of experience in Computer and Network Operations, Website and Domain Management as well as front desk executive. Versatile, quality-driven Technical/ Non-Technical service specialist with a proven track record of establishing and maintaining strong relationships with customers leading to complete satisfaction and repeat/ referral business. Excellent communication and diagnostic skills, consistently solve problems reputation for productivity, complex problem resolution and professionalism. Able to manage multiple tasks in high-volume environments and relate to customers with a wide range of backgrounds & experiences. Proactive self-starter known to initiate process and system improvements to increase system stability and staff productivity. Technical Skills: Technical Support: Email, Live chat, Voice support, Front desk Languages: HTML, CSS, DHTML, Javascript, PHP, VB Website Technologies: WordPress, Joomla (Set up, advanced customization, plugins management), Domains hosting, DNS management, Google Apps integration Operating System: Windows 98, XP, Me, NT, 2003 Server, 2008 Server, Windows 7, Windows 2008, Linux, Backtrack Applications: MySQL, MS Access, Email clients configuration, Server configuration, CRM, Iphone installing, set up, jailbreaking Computer Networks: LAN set up and management, Network Troubleshooting, Server set up, Active Directory set up, Security, Troubleshooting [Completed training for MCSE and CCNA] Key Skills: • Problem Resolution Strategies • Computer Literacy • Customer Satisfaction • Data Entry Exposure • Service Improvements • Databases Exposure • Workflow Prioritization • Front Desk Operations • Customer Relations Management • Call Center Operations  less

    technical-support email-technical-support customer-support customer-service phone-support chat-support live-chat-software call-center-management call-handling wordpress html php css3 website-development adobe-photoshop joomla 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 1308 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Online Technical Support/Helpdesk Engineer/Data Encoder

    I am a working mom with an administrative assistant work experienced during my On the Job Training. I was able to work as an IT Helpdesk Engineer in a bank institution and later on became an IT Technical Support Engineer … more

    I am a working mom with an administrative assistant work experienced during my On the Job Training. I was able to work as an IT Helpdesk Engineer in a bank institution and later on became an IT Technical Support Engineer in a BPO company. Resolving issues and attending to users requests with the quality output is my main concern to meet customer satisfaction. I am used to working with MS Office applications for documentation. And I am hoping to be able to work from home to give more quality time to my family.  less

    email-technical-support technical-support data-entry live-chat-software microsoft-excel 00 more less
    • $2.89 HOURLY RATE
    • 5.0
    • 3 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Business Development and Customer Service Manager / VA

    Be affiliated with a company where I can share my excellent public relations skills and use my exceptional level of spoken English acquired through over 19 years of communicating with a wide array of clientele from different sales and service industries.

    microsoft-dynamics-crm crm vicidial mailchimp grasshoper-virtual-phone phpmyadmin redmine salesforce-apex zendesk live-chat-software 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 3413 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Your Customer and Technical Support SUPERSTAR

    I am seeking work in a fast and dynamic environment that will further enhance my skills and abilities as a customer support. I am driven to get the problem resolved and go the extra mile to help customers. I am … more

    I am seeking work in a fast and dynamic environment that will further enhance my skills and abilities as a customer support. I am driven to get the problem resolved and go the extra mile to help customers. I am dedicated and committed to providing exquisite service not only to my boss but our customers. I am a multi-tasker and comfortable working independently, but also does not lose the sense of being a team player. I have excellent communication skills - written and spoken. Let us talk so we can further discuss your project and what I can do for you!  less

    computer-repair computer-maintenance computer-assembly computer-networking customer-service customer-support technical-support technical-documentation data-encoding chat-support email-technical-support helpdesk-support administrative-support phone-support software-testing zendesk salesforce-app-development live-chat-software 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 14515 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Proficient English Customer Service Guru

    Over the past five years, I have provided herculean customer service, by means of many helpdesk solutions such as Zendesk; WHMSC ticketing and billing system; Spiceworks; Online Chat Centers (OCC); and Provide Support. Additionally, I have experience using customer relationship … more

    Over the past five years, I have provided herculean customer service, by means of many helpdesk solutions such as Zendesk; WHMSC ticketing and billing system; Spiceworks; Online Chat Centers (OCC); and Provide Support. Additionally, I have experience using customer relationship management (CRM) systems, such as Salesforce. Furthermore, my customer service skills are refined by a pristine speaking and writing style, accompanied by the technical know-how to get the job done efficiently. Sharp attention to details and keen listening skills have developed my proficiency in using ticking systems. My nifty, creative, native English written communication skills has nurtured me into being extremely proficient at email and live-chat customer support. Sprinkled with my scrumptious native English verbal finesse makes providing fluent and effective telephone support as easy as breathing. These when coupled with reliability, politeness, patience, versatility, diligence, willingness, and my ability to learn, synthesizes customer service as my second nature. My skills have molded a diligent, friendly, reliable, competent, and well organized contractor, whose mission it is to give your customers the best service of their lives, beyond reproach. You can be assured that sublime customer service support will be provided, whether it be by ticketing system, email, live-chat, or telephone.  less

    customer-service zendesk virtual-assistant email-handling call-handling live-chat-operator data-entry customer-support call-center-management chat-support live-chat-software crm blog-writing article-writing content-writing internet-marketing sales-promotion online-help skype google-docs order-processing order-entry google-spreadsheet telephone-skills phone-support helpdesk-support hardware-troubleshooting windows-7-administration technical-support email-technical-support windows-xp-administration microsoft-excel microsoft-word microsoft-powerpoint 00 more less
    • $5.67 HOURLY RATE
    • 5.0
    • 1572 HOURS
    • TRINIDAD AND TOBAGO
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 19 TESTS
  • Graphic Designer/WP-Site Expert/HTML/Article Writer

    Hi, I'm Imtiaz Omar, a Graphic Designer, Customer Care Service Provider, Virtual Assistant, Personal Assistant and part time Article Writer. I’ve completed my diploma in Multimedia and Animation, at NYTA, completing Diploma on Web Devoloping and graduation from … more

    Hi, I'm Imtiaz Omar, a Graphic Designer, Customer Care Service Provider, Virtual Assistant, Personal Assistant and part time Article Writer. I’ve completed my diploma in Multimedia and Animation, at NYTA, completing Diploma on Web Devoloping and graduation from BGMEA University of Fashion & Technology. My main goal is to satisfy my client. So, I work till my client says its wonderful. I've a great experience on photo-shopping, image-editing, banner design, logo design, graphical work, cartoon art in low time etc. Also, I've a polite and great attitude to convince a customer. I can adjust with any working environment; also I'm a good learner. I've a vast experience on CRM software, whmcs, cpanel, horde, chat online and many other related software knowledge. As a VA/PA, I can manage any meeting, schedule making, using basecamp, making calls, client handling, internet surfing, ticket booking, social media organizing, using word press site and more. At present I'm learning HTML and developing Word-press site. Also, I’m a very good learner. I’ve the magic power to understand a thing perfectly. And like to take big challenges. I'm skilled in- • Microsoft office, CRM software, whmcs, cpanel, horde, chat online and many other related software knowledge. • I can manage any meeting, schedule making, using Basecamp, QuickBooks, good knowledge on data entry, making calls, client handling, internet surfing, internet research, ticket booking, social media organizing, using word press site and more. Also, I’m a very good learner. I’ve the magic power to understand a thing perfectly. • I've a vast experience on graphical work i.e. banner, logo, photo-editing, photo manipulation etc. • I’m expert in developing word-press site and have Basic knowledge on HTML.  less

    article-writing article-submission graphics-programming logo-design photo-editing adobe-photoshop banner-design customer-support custom-cms chat-support live-chat-software online-help virtual-assistant public-relations organizational-development microsoft-powerpoint blog-writing blog-commenting html wordpress 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 177 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 6 TESTS
  • CSR, TSR chat and phone

    I have worked in the BPO industry for 4 years and have assisted hundreds of customers online. It has been fun working in this type of business because you're not only providing excellent customer service but you also touch … more

    I have worked in the BPO industry for 4 years and have assisted hundreds of customers online. It has been fun working in this type of business because you're not only providing excellent customer service but you also touch other peoples lives. Resolving issues that are priorities with each contact. I can assist 7 customers at the same time since I have been a chat support. I can work with less supervision and I can work in a time pressure environment.  less

    customer-service article-writing email-technical-support chat-support live-chat-operator customer-support technical-support live-chat-software virus-removal 00 more less
    • $2.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 90 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Data Entry Specialist / Technical Support Representative

    I've been working as a technical support representative for DELL COMPUTERS under STREAM GLOBAL SERVICES company for 4 years and 6 months. My main support is hardware issues and little of software problems. After resigning, i invested my time … more

    I've been working as a technical support representative for DELL COMPUTERS under STREAM GLOBAL SERVICES company for 4 years and 6 months. My main support is hardware issues and little of software problems. After resigning, i invested my time and effort in ONLINE SELLING and opening up my own boutique. I organize events such as Photo shoots for different types of people who has different walks in life. I also have a little experience with ONLINE TRANSCRIPTION.  less

    hardware-troubleshooting live-chat-software transcription event-planning customer-support customer-service 00 more less
    • $2.22 HOURLY RATE
    • 4.9
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Support Manager.

    Over the last 3 years, I have worked for Turbo-SMTP.com. I've built the support team for them. after less than 2 years Turbo-SMTP had 24/7 multilingual customer support team supporting their clients by email, live chat and … more

    Over the last 3 years, I have worked for Turbo-SMTP.com. I've built the support team for them. after less than 2 years Turbo-SMTP had 24/7 multilingual customer support team supporting their clients by email, live chat and phone. My core competency lies in building and managing support teams to provide excellent quality of support for turbo-SMTP's customers, and I am seeking opportunities to manage or build support teams for another companies. I also have experience with: WHMCS, Kayako, IP reputation management, email deliverability, managing working from home teams, and scam and spam control.  less

    whmcs live-chat-software customer-support email-technical-support reputation-management 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • EGYPT
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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