Hello and welcome to my profile page, I am a Certified Professional Bookkeeper, Virtual Assistant and Notary Public in the state of Connecticut currently accepting new clients for bookkeeping and administrative assignments. My skills include, but are not limited to, Quickbooks, Freshbooks, Xero, Excel, MS Word, Powerpoint. I have experience in payroll, accounts receivable, accounts payable, and loan signings (as a Notary within Connecticut) I am reliable, prompt, detail oriented and pleasant to work with. Even more important is the fact that I really enjoy my work and I love helping businesses become more efficient. I offer new clients the opportunity to have a small complimentary test project completed before they make a decision before making a financial investment in my services. I am confident that you will be pleased with my work. As always, thank you for your time and have an amazing day.
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On average, 42 Live Chat Operator projects are completed every quarter on oDesk.
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Maria Victoria Martinez Agency Contractor
Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro
Tawny B. Agency Contractor
Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.
I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.
> oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation
My objective is to supplement my income via virtual employment in the areas where I can offer my diverse skills, expertise and hard work to assist others in building their businesses. I offer you a competitive rate for my experience level to maximize your time as an Employer. Although new to oDesk in a contractor capacity, I am not new to business or hiring others on oDesk. I can appreciate the system from both angles. Having been an entrepreneur,real estate investor and business owner myself has afforded me the opportunity to gain a diverse set of skills and abilities allowing me to demonstrate and offer the following attributes: * Adept in working within deadline-driven operations * Highly focused and proficient in following detailed direction and achieving desired results * Fluent in written and oral English * Real Estate Investor VA experience * Telephone Negotiation * Knowledge of Gmail, Excel, Zoho CRM, * Motivated individual, fast learner, positive attitude * Able to work with little oversight once training is complete * Extremely skilled in the Real Estate sector of procedural processes * Creative and insightful critical-thinker with excellent problem-solving skills Well versed in the following real estate techniques and systems: * Licensed Realtor * Preforeclosures (NOD ) * Short Sales * MLS * e-Edge, Market Leader * Wholesaling * Fix and Flip * Very skilled in determining ARV * REOs * Lease Option , Lease Purchase * MLS Research and Data Acquisition * Marketing . * Listbuilding of Buyers and Sellers . * Listing and Updating Properties * Aweber, Constant Contact * Craigslist Posting I possess an outstanding work ethic and the ability to work well in both team oriented and self directed environments. My life is busy and fulfilling, yet I enjoy flexibility and the opportunity to work with clients that are seeking a trustworthy, reliable contractor such as myself. I am positioned to exceed your expectations. Internet references: http://www.linkedin.com/in/bayareamentor?_mSplash=1 http://www.biggerpockets.com/articles/1032-get-your-first-flip-faster-with-a-mentor http://activerain.com/profile/bayareamentor http://sta.rtup.biz/profile/KarenRoberts http://www.mortgagenewsdaily.com/members/bayareamentor/default.aspx http://activerain.com/profile/exclaboutyou http://ezinearticles.com/?expert=Karen_M_Roberts http://ezinearticles.com/?Get-Your-First-Flip-Faster-With-a-Mentor&id=2398371 http://www.ibsteam.net/business/financial-enlightenment-club-karen-roberts http://www.trulia.com/profile/bayareamentor/ http://www.loopnet.com/profile/4963702621/Karen-Roberts/Listings/?CurrentPage=&
Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)
Hello! Thank you for stopping by to view my profile. I am a Top Rated freelance virtual assistant specialising in digital customer service support through various channels for busy small businesses. I am proud to have a strong background, over 3,700 hours through oDesk and fantastic reviews from my happy clients! I use a Windows 8.1 laptop, Android smartphone and I am proficient with a range of VoIP, live chat, office suite, communication, CRM and email applications. When I'm not putting pen to paper (or more often, fingers to laptop keys) I enjoy crochet, fitness walking, volunteering for various charities and organisations, reading, cooking and living in my little house by the sea.
My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry
I've been part of Call Center & Customer Services through Phone & Live chat for over 6 years now. Along with customer services, I'm also good at all back end task related to Data entry, Data collection / processing / analysis, Ms-Office, emailing, etc. I've been always recognized & rewarded several time by current employer for my ability of taking quick decisions and balancing customer service & business requirement at the same time. My goal is to provide excellent service to my employer / clients / customers as per their expectation & TAT. More than money, I'm looking to have a long lasting business relationship with my clients & do everything possible for the growth of their business..