I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.
LogMeIn Rescue Job Cost Overview
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oDesk LogMeIn Rescue Jobs Completed Quarterly
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19 Years of various responsibilities, as Virtual Assistant, Project Manager, Virtual Team Manager, Expert Translator (English, French and Arabic), Software Localization Specialist, IT Specialist, Technical Support, Virtual Recruiter, Owner & Director of a Study Office for Data Processing, Online Scam & Fraud Investigator. Freelancing is not a hobby or a second job for me, it is my full-time job. Which means high availability & the resources to turn a project into a success. I am interested by all kind of tasks that I can do according to my skills, attempting always to offer innovative & high quality work. I am a conscientious, enthusiastic & highly motivated person who is reliable, responsible & hard working. With high level of detail orientation & the proven ability to achieve targets & results. Able to adapt quickly & positively to challenging situations whilst remaining calm, focused & positive. Mature with an outgoing, friendly personality. I believe my experiences will bring significant benefits for any IT or Non IT organization. I am actively looking for full-time opportunities which will help me to build and enhance my career to further higher level. Thanks for your time & attention in advance. ____ +Areas Of Expertise: I am very familiar with most of the online management tools either for projects or for teams, for organizing work & meetings or for doing follow-up for tasks, projects, milestones and goals. When it comes to the translation area, I provide Translation Based Keywords, and SEO friendly translation for the following pairs: English to French/Arabic Arabic to French French to Arabic +Area of Translation: -Expert in Software localization: Menu, Dialog boxes, Options, Help, Adversity, Tutorials, etc. -Technical documents (computer & software area.) -User guides for IT equipment, network hardware & software (devices, servers,screens, etc.) -International Tenders within the IT field for governmental or private agencies. -Commercial listings for electronic stores. -Tools for teaching & learning languages (texts, exercises, tests, courses, etc.) Proofreading French and Arabic content. +Operating Systems: The following Windows versions: (3.x-9.x-NT-2000-Me-XP-2003\Server\AdvServer-Vista-Seven-Eight) The following Linux distributions versions (gnome/kde): Ubuntu, Fedora, Linux Mint, Kali Linux, Wifislax +Software : Microsoft Office (All versions since version 2 under MS-DOS until version 2010) Open Office Libre Office Microsoft Front Page Microsoft Expression Web PoEdit OmniPage professional +Online Tools: Basecamp Wrike Asana Highrisehq Cisco Meraki Dashboard DropBox Google Apps +Other Skills: *PC troubleshooting Hardware/Software (Installation, Configuration & Administration): Identifying problems, troubleshoots, providing assistance & advice to end-users Installing, maintaining & upgrading Software & Operating Systems Providing support on other IT issues Testing Software functions & providing reports when asked *Customer Service Representative *Technical Support *Administrative Support *Virtual/Personal Assistance *Web Research *Data Entry (CMS, E-Commerce, online forms, ...) Speed: 74 wpm / 330 kpm. *E-Commerce implementation & customization. +Office Equipment: PC Quad 3 GHZ 64 Bit - RAM: 8Gb - 2HD: 500Gb each - Video Card Memory: 1Gb LED Screen 23”. Laptop i5 64 Bit - RAM: 4Gb - HD: 250Gb - V. Card Memory: 1Gb Android Phone Internet ADSL 4Mb. Webcam + Stereo Headphone
I would like to contribute my 16 years of experience providing technical support, help desk, and Managed IT Services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills. I am also a Microsoft Certified Professional (MCP), Network + Professional, and Microsoft Certified Technology Specialist (MCTS). Some of the things that I have expert knowledge in are printers, network connectivity issues, software support, hardware support, Alitris, Active Directory, SharePoint, Servers, VPN, Remote Monitoring, GoToAssist, SMS, Remedy, Virus Removals, PC Optimization, Windows Errors, and so much more. My rates are negotiable and we can even agree on a flat monthly rate if that works better for you. I will not let you down. Look no further. My remote technical support abilities are superior. Simple and Affordable IT Solutions for Small Businesses Fixed, predictable monthly fee for all services with no surprises or hidden costs! Remote Monitoring and Management Help Desk Services Microsoft Office Support Hosted Exchange Online Web Protection Lync 3rd Party Applications Support (Any software or applications that you use, we can provide support) Active Directory Support (password resets, creating user accounts, assigning permissions and more) Exchange Server Support (creating user accounts, creating email accounts, creating distribution groups and more) Microsoft Azure Support Email Setup/Security Mobile Device Setup/Support Unlimited Phone/Email/Remote Support Managed Antivirus and Security Managed Online Data Backup Asset Management Preventive Computer Maintenance Patch Management Third Party Vendor Management Service Level Agreement (SLA) VOIP Services and Support - very low phone plans for your office Reports on tickets submitted at the beginning of each month I can also setup and support Cloud Services such as Office 365, Google Apps, Dropbox, and others. I do it all for a low flat monthly rate. No surprises! Your business does NOT have to be local. I offer these services to businesses out of state as well. My Small Business solutions can be done remotely.
I have 7 years of experience in the call center industry. I started on the ground floor or a call center so i know how to work on a shoestring budget while not sacrificing quality. The company i work for has become quite successful, which has allowed me to gain experience with the other end of the spectrum of hardware and software budgets. I have experience with several different hosted phone systems as well Windows servers, Cisco and Sonicwall firewalls, and most Dell switches and servers. I have also had an active roll in the management aspect of our business. This helps immensely with my IT work. With my experience with many other clients, it makes it much easier to explain to a client from the very beginning that there may be a better way to approach a program, it can save many wasted hours and unhappy emails and phone calls from clients when things do not go as smoothly as they hoped because they are going through the same learning experience that we have seen other clients go through. This, of course, must be approached delicately and what the client decides is final. Generally though, the new clients will agree that our suggestions make sense and appreciate the effort to save time and money.
I am a highly motivated 20 year old systems engineer. I have been interested in computers since I was very young and have worked with them professionally since I was 14. I love to what I do and take every opportunity I can to learn and build my skill set. My favorite thing to work with is hardware. I have built servers as a consultant on the side and for work for my entire working career. I have a strong understanding of all x86 computer sockets and the components that go with them. I have worked with Linux/BSD systems since I was 14 years old and Windows systems since I was 18. I have managed small individual server setups for hosting companies (cPanel, DirectAdmin, Webmin, and no control panel systems) as well as fifty plus server deployments for large enterprises. Currently, I manage Windows domains, firewalls, network peripherals, and all end user machines for approximately 20 companies.
Dedicated and driven IT professional with comprehensive and expansive expertise in managed IT services, software application implementation, multiple operating systems support, training and troubleshooting of multiple software applications and hardware/equipment platforms.
I have been a Virtual Assistant for ten years for a security company, a medical monitoring operation, a contractor, a councilman, dog walker, a personal trainer amongst others. Prior to that I have worked in the administrative field for over 20 years specializing in Quickbooks, human resources, customer service and other office managerial tasks. Whether your need me for a one time research project, to keep your Quickbooks up to date or anything in between, I am the piece of the puzzle you have been missing.
In 13 years of experience, I have developed my troubleshooting, installation & maintenance skills in both windows desktop and server via local or remote access including the new technology of Intel which is the Intel vPro. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.
Providing technical support for hardware and software issues Providing technical support over the phone to all IT users. Handling incoming incidents via the phone / e-mail promptly and effectively. Diagnosing and resolving a wide range of technical issues over the phone. Take ownership of a call and seeing it through to closure. Ensuring that all call details are captured and entered in the logging software. Answering & responding to all calls & requests within agreed time scales. Keeping customers updated as to progress. Provide troubleshooting and configuration support for client desktop software installation Account creation in Active Directory Resolving password issue Handling user’s request in Exchange 2010 VPN support
I worked for my previous employer for over 8 years as an office manager where I helped to organize 2 office moves with minimal impact on patients. My daily task included medical coding and billing, referral coordination, English/Spanish translation and patient data entry among other basic office duties. I am known for my attention to detail and organization. After moving to San Antonio in 2010, I was happy that I was still able to work for my employer in Chicago virtually. I loved the idea of staying home with my kids while I worked but as all things, it came to an end when she decided to retire in mid 2011. Since then I have been actively looking for another virtual job. I would like a job where most of the communication is via join.me, gotomeeting.com (or other similar free online meeting sites), e-mail and/or texts. Because of the noise level in my house, phone communication may be a bit difficult.