LogMeIn Rescue Freelancers

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LogMeIn Rescue Job Cost Overview

Typical total cost of oDesk LogMeIn Rescue projects based on completed and fixed-price jobs.

oDesk LogMeIn Rescue Jobs Completed Quarterly

On average, 0 LogMeIn Rescue projects are completed every quarter on oDesk.

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Time to Complete oDesk LogMeIn Rescue Jobs

Time needed to complete a LogMeIn Rescue project on oDesk.

Average LogMeIn Rescue Freelancer Feedback Score

LogMeIn Rescue oDesk freelancers typically receive a client rating of 5.00.

5.00
Last updated: April 1, 2015
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Alessandro Manca

Alessandro Manca

IT Analyst / Windows Server Administrator

Poland - Last active: 07/06/2014 - Tests: 6

Specialties: Very good knowledge of the dynamics of Help Desk and Customer Care in the below fields: • Manage and maintain computers running Windows XP, Vista and 7 • Troubleshoot authentication and encryption issues • Diagnose and resolve hardware and printer problems • Setup and Configure User Account Control • Support wired, wireless, and remote VPN users • Configure and troubleshoot Internet Explorer and other browser security settings • Monitor and troubleshoot updates • Analyze desktop applications and solve performance issues Hands-on work experience with: • Active Directory • MS Exchange Management Console/Shell • Remote desktop connectivity applications (SCCM, LogMeIn, Join.me, Teamviewer, NetMeeting), • MS Office Suite: Word, Excel, Access, PowerPoint, Outlook, OneNote • Internet browsers and networks • Support for laptops, desktops, and printers • Windows Registry • Malicious Software Removal Tools • PKI Token • Blackberry Enterprise Server • Airwatch • Android • Ipad/Iphone • Cisco/Nortel VPN • Citrix Delivery Services Console • Ticketing Tools (SCSM, Remedy, Service-Now)

$18.00 /hr
0 hours
0.00
Martha Arriaga

Martha Arriaga

Experienced office manager looking for a telecommu...

United States - Last active: 03/04/2014 - Tests: 5

I worked for my previous employer for over 8 years as an office manager where I helped to organize 2 office moves with minimal impact on patients. My daily task included medical coding and billing, referral coordination, English/Spanish translation and patient data entry among other basic office duties. I am known for my attention to detail and organization. After moving to San Antonio in 2010, I was happy that I was still able to work for my employer in Chicago virtually. I loved the idea of staying home with my kids while I worked but as all things, it came to an end when she decided to retire in mid 2011. Since then I have been actively looking for another virtual job. I would like a job where most of the communication is via join.me, gotomeeting.com (or other similar free online meeting sites), e-mail and/or texts. Because of the noise level in my house, phone communication may be a bit difficult.

$16.67 /hr
0 hours
0.00
Simon Soyangco

Simon Soyangco

I.T. Professional + Customer Service Expert

Philippines - Last active: 1 day ago - Tests: 5

For the past years I have branched out to Customer Service taking on Technical Support, Customer Support, and Call Quality Assurance posts for multiple Technical Services provider companies. It is during these times that I have developed excellent inter-personal skills, task management, and business insight. My core strengths lie in the fact that I am well versed in a wide array of I.T. related skills including, but not limited to: Desktop OS system support, deployment, and maintenance, VOIP systems such as Five9, Avaya OneX, etc., CRM Systems such as Salesforce, Ninjato, etc., Call Management software such as AVAYA CMS. I am also very handy with productivity tools such as Microsoft Office, Google Docs, OneDrive, Dropbox, etc. These are only some of the strengths that I possess, and I know that I can bring much more to the table when given the chance.

$4.44 /hr
959 hours
3.25
Ahmed Omara

Ahmed Omara

Technical Support

Egypt - Last active: 03/25/2014 - Portfolio: 1

- Tactful, Innovative, Social person, Work in group, Work under pressure, self motivated, self learning. - Strong problem solver who can design solutions and assist developers with issues. - Great sense of responsibility, Attention to details. - Familiar with optimization techniques - Can think outside the box.

$22.22 /hr
0 hours
0.00
Karolis Kubelskas

Karolis Kubelskas

IT Support Specialist

United States - Last active: 4 days ago - Tests: 2

A career focused IT professional with strong knowledge in server and desktop administration, networking, and data analytics. During the day I oversee IT operations of a 120+ employee multinational logistics company. Over 4 years of IT experience in various environments. When I'm not typing away at the keyboard and the weather is fortunate, I enjoy mountain biking and racing. I'm looking for some new IT challenges and sources of experience.

$25.00 /hr
0 hours
0.00
Jimmy Constantino

Jimmy Constantino

Customer Support, Virtual Assistant, Data Entry

Philippines - Last active: 1 month ago - Tests: 3

In my years of experience as a Technical Support Representative under Customer Service Department, I have developed an attitude in work with enthusiasm towards difficult customers and how to analyze the given situation and found the root cause of the issue and developed a positive solutions that is both mutually beneficial to the Customers and the Company. I also developed office, marketing, communication, quality assurance and customer service skills that I can use to provide excellent service to you and to your business. I continuously mold myself to be a highly competitive individual to be qualified in every task that will be given to me, therefore identifying my capabilities. I am willing to learn and explore new things to discover my full potential. I aim to give 110 percent to achieve my goal in the work that will be delegated to me.

$3.50 /hr
0 hours
0.00
Ma. Corazon Lacambacal

Ma. Corazon Lacambacal

Experienced Customer Service Representative

Philippines - Last active: 1 month ago - Tests: 2

I worked as a Customer Service/Technical Support Representative for an Australian Telecommunications Company for more than four(4) years. As a Technical Support Representative, we are considered connection specialists for ADSL and wireless(mobile broadband) internet connection. We walk the customers through basic troubleshooting steps to get their connection up and running and in tiptop shape. We offer technical support over the phone or via remote access using the LogMeIn program. This entails getting their wifi devices connected to their network and assisting them with their emails by configuring the POP server settings. Establishing rapport and customer satisfaction are my strongest assets. My customers feel comfortable communicating with me and I make sure they feel confident that I am the best person to help resolve their concerns. I have received many commendations from my customers and I have been told numerous times that I am the best consultant they have ever encountered or dealt with. I also received a Recognition Award for my Exemplary Display of Customer Advocacy from the company's Executive Director of Service Delivery.

$5.00 /hr
0 hours
0.00
Eric Price

Eric Price

Data Entry Professional

Canada - Last active: 1 month ago

Able to work fast and efficient, I do my absolute best to provide a service for any jobs that are needed. I have extensive working knowledge of computers and Office applications. I have completed my ACS (Attestation of college studies) degree in micro-computing and networking. I am very proficient with a keyboard, have a working knowledge of email, data entry, virtual assistance, and other computer related jobs. I work well in a team environment, but I can also perform just as well autonomously. I have access to multiple working computers, internet, and telephone. I am available anytime, and willing to negotiate any terms you have. Looking forward to hearing from you.

$14.00 /hr
0 hours
0.00
Caroline Aniana

Caroline Aniana

Technical Support with Customer Support Background

United Arab Emirates - Last active: 07/31/2014

Technical Support: • Application installation, maintenance and monitoring functions to ensure that both functional and business specifications are met. • Stay current with system information, changes and updates by providing training and knowledge transfer regarding new/modified process that was implemented after the deployment of new release. • In-depth root analysis about the reported issue, by providing alternative solution, investigation, traces logs, and ensuring database integrity, considering both back-end data and front-end accessibility for end-users. • Gathering and analyzing user\clients’ needs for business requirements to determine feasibility of design within time constraints. • Design, develop and modify customized templates based on the customer requirements. • Provide assistance to other L2 team, if they require further investigation for integrated application on XPP such as EDI, EDI for All, IFS and SI. • Checking all post deployment issue and making sure that there is address accordingly as it might have a big effect in production after the deployment of the new release. • Replication of reported issue in, direct application testing and validation of procedures • Store, retrieve, and manipulate data for analysis of system capabilities and requirements. • Work with release coordinator and development to investigate complex issues, identify and implement solutions to re-occurring problems. Customer Service: • Handles inbound calls,chat and email from LinkSys clients on installing/troubleshooting their networking devices by identifying the main problem and providing step by step instructions to help the client solve the problem. • Receive incoming calls for processing of customers’ requests for replacements of LinkSys products to ensure customer’s requirements are satisfied. • Handles by processing Return Merchandise Agreements (RMA)/replacement requests thru filling up request form on name, shipping address, date/place purchased, model #, credit card information and sending it to Head Quarters; complaints from technical support; status of replacements and orders and rebates in a timely manner to ensure consistent and high quality customer service. E-mails to Customer Service Urgent Support for complicated cases. • Meets KPIs of ACD time of 5 minutes per call; and a QA grade of at least 90% by adhering to the call handling process of gathering complete information, opening and closing spiels, customer service, enthusiastic and lively voice, English proficiency and first call resolution to provide quality customer service.

$5.56 /hr
0 hours
0.00