Online Help Providers

Showing 1,110 freelancers

Online Help Providers

Showing 1,110 freelancers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, Online Help projects are completed every quarter on oDesk.

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of .

Last updated: April 1, 2015

  • Experienced Customer Service Representative/ Online ESL Teacher

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    customer-support customer-service online-help teaching-english telephone-skills essay-writing administrative-support 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 908 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Mr.

    As I'm Cambodian, I really want to see the product which is famous on the world has the option that I can switch to Cambodia language. Base on my experiences I localize as Khmer language of the application which … more

    As I'm Cambodian, I really want to see the product which is famous on the world has the option that I can switch to Cambodia language. Base on my experiences I localize as Khmer language of the application which is we develop for the clients and doing this localization is base on the feedback from the end users I met.  less

    localization translation microsoft-excel microsoft-word users-guide-writing software-testing document-review online-help 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 122 HOURS
    • CAMBODIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • Travel Planner and Holiday Consultant - Talented Virtual Assistant

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not … more

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not contact with the idea of high quality work for pennies. I hope you will consider me to be your virtual assistant for the following tasks: executive assistance, travel planning, translating between English and Italian, event organization, web research, copywriting, and data entry. I'm a passionate traveler and trustworthy travel planner. I have traveled extensively through Europe and US, Canada and Thailand. I also lived in London for one year, working in customer service for a prestigious hotel chain and a fashion group. I'm expert in web research in order to create any type of customized travel itinerary. I will find the best flights, trains, and buses, based on your specific needs. I’ll also do the legwork to find great hotels and attractions at reasonable rates. I know where to look in order to find the best deals available online. Just give me a budget and your destination and I will find the way to get the best out of it! I currently live in Italy and have been pursuing my career in hospitality, through different roles within four- and five-star hotels: - As a receptionist and Guest Relations Officer, I continuously dealt with customers’ requests. - As an Executive Assistant, I gained much experience in administration and event organization. I also wrote material for for the hotel website, brochures, and press releases. - As a Reservation Agent, I handled both individual and group reservations and supported the event office. My goal is to find you the best possible flights and other arrangements so that you can have the most enjoyable and productive trip possible. Faithfully, Rossella  less

    translation-english-italian italian virtual-assistant customer-service event-planning internet-research online-help travel-agent research-papers database-administration 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 309 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Translator (English to Spanish and viceversa) - Editing, Proofreading

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because … more

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because I enjoy the process and have excellent technical language skills (technical documentation, manuals, and software for engineering, medical and technology companies). If the examples of my work on my portfolio, past works on oDesk and client reviews/feedback are not enough for you to assess my professional abilities, I can provide a small sample from the project you are hiring for in order to show you what I am capable of delivering. My high feedback score is a great indication of how seriously I take my commitment to each and every project. I have years of experience and I always take great pride in producing quality translations. I am reliable and dependable, I never abandon projects and I meet all of my deadlines. I also prefer to complete my work sooner rather than later, and I usually do so before the deadline if at all possible. I am looking to expand my experience to other areas of translating, and I would love to be given a chance to work with you!  less

    translation-english-spanish translation-spanish-english spanish virtual-assistant social-media-marketing microsoft-word transcription microsoft-excel adobe-illustrator logo-design article-writing blog-writing google-apps wordpress facebook-marketing online-community-management microsoft-outlook-development adobe-fireworks skype word-processing conflict-resolution chat-support administrative-support email-technical-support customer-support technical-support phone-support call-center-management article-submission blog-commenting online-help english-tutoring 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 645 HOURS
    • VENEZUELA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 19 TESTS
  • Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform … more

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.  less

    adobe-pdf microsoft-excel crm administrative-support 1shoppingcart magento wordpress image-processing amazon-web-services online-help 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 11651 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Versatile and Skilled Team Player for Technical Support or CSR.

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects … more

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.  less

    technical-support helpdesk-support customer-service computer-networking virtual-assistant online-help web-design intuit-quickbooks accounts-payable-management paypal-api teamviewer zendesk fax skype zoho-crm google-adsense google-apps google-docs google-plus google-searching google-sites-administration google-spreadsheet adobe-acrobat adobe-pdf pdf-conversion filing windows-phone android-app-development dropbox-api web-os-app-development ibm-websphere website-wireframing computer-repair remoting network-security basecamp security camtasia snagit crm sugar-crm wordpress cpanel web-content-management windows-administration payment-processing administrative-support customer-support chat-support phone-support 00 more less
    • $14.00 HOURLY RATE
    • 5.0
    • 6310 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Certified Albanian/Italian Translator, Proofreader, Transcriber

    Translation of technical and web content from and to Albanian, Italian and English. I have more than 6 years of experience in Translation [web, scientific, market], creative writing, editing and data entry, good skills in all MS Office applications, Adobe … more

    Translation of technical and web content from and to Albanian, Italian and English. I have more than 6 years of experience in Translation [web, scientific, market], creative writing, editing and data entry, good skills in all MS Office applications, Adobe Acrobat, Photoshop, InDesign, as well as Joomla CMS. Three principles describe my work style - dedication to the task in hand, determination to learn and fulfill it in the best possible way and self-esteem not allowing me to do things that I cannot. Few samples of my translation are attached along with the resume for your kind consideration as a demonstration of my command over these languages. I have been known for working with minimal directions thereby finishing assigned projects well before time deadlines without fail. My clients are my top priority, and their satisfaction is what drives me. I am versatile and can adapt quickly to any guidelines, demands, technologies, etc. Quality work at a fair price. I look forward to helping you reach your translation goals!  less

    translation-albanian-english translation-italian-english transcription online-help translation translation-english-italian windows-xp-administration seo html5 proofreading 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 0 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Service/Service Desk/ Help Desk/Personal Assistant

    I am a Customer Service specialist with thorough experience in video streaming moderator via tout.com and an experienced in News video Moderation plus matching related articles. In addition, I have extensive experience in Email response handling Clients technical concerns … more

    I am a Customer Service specialist with thorough experience in video streaming moderator via tout.com and an experienced in News video Moderation plus matching related articles. In addition, I have extensive experience in Email response handling Clients technical concerns. I am reliable, can work minimal or no supervision, can follow instructions carefully and a dedicated customer service representative. I can guarantee integrity, accuracy and timeliness on all assigned  less

    helpdesk-support customer-support content-moderation online-help video-streaming 00 more less
    • $7.78 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
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