Online Help Providers

Showing 1,105 freelancers

Online Help Providers

Showing 1,105 freelancers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 37 Online Help projects are completed every quarter on oDesk.

37

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.69.

4.69

Last updated: March 1, 2015

  • Web Hosting, cPanel, Joomla, Remote Support, Excel

    My objective is to bring excellent client satisfaction, providing quality and professional work. I am an IT Expert with Master's Degree in Computer Science (MSCS). Areas of my expertise are: * Web design and support (Joomla! system updates, update of … more

    My objective is to bring excellent client satisfaction, providing quality and professional work. I am an IT Expert with Master's Degree in Computer Science (MSCS). Areas of my expertise are: * Web design and support (Joomla! system updates, update of installed extensions) * Making and restoring backups * Changes and improvements to the website * Management, design and sending of Newsletters * Creating new graphics (banners, thumbnails, headers) * Remote computer maintenance, viruses and malware removal * Windows family Operating Systems (administration, configuration, optimization) * Webhosting Administration (cPanel, 1and1 Control Panel and others) * Web programming knowledge: PHP, HTML, CSS, JavaScript I can figure out fast the problem and find a solution for it. Languages that I speak: Bulgarian and Turkish - Native speaker English and Russian - Conversational  less

    joomla helpdesk-support online-help virus-removal microsoft-excel data-entry web-hosting photo-editing 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • PLEASE look beyond rating.New to Odesk Loyal,Hard working,Reliable

    Customer Service I have 14 years of experience working within customer service. I exceeded as a customer service representative and continued to maintain an outstanding appraisal. My ability to locate information quickly and accurately across several platforms, while defusing difficult … more

    Customer Service I have 14 years of experience working within customer service. I exceeded as a customer service representative and continued to maintain an outstanding appraisal. My ability to locate information quickly and accurately across several platforms, while defusing difficult situations is what made me successful at the help desk level. As a team leader I continued to maintain a top rated team by creating productive call flows that exceeded company objectives.Equally important as my experience is my passion to succeed. I enjoy problem solving and creating ways to improve my workflow. My garage has been recently renovated into an office and I look forward to being productive within my private space  less

    customer-service online-help phone-support helpdesk-support adobe-after-effects motion-graphics visual-arts graphic-design adobe-photoshop 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform … more

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.  less

    adobe-pdf microsoft-excel crm administrative-support 1shoppingcart magento wordpress image-processing amazon-web-services online-help 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 11612 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Freelance VA,Travel Ass't,CSR,Web Researcher, Data Entry,E-mail Mgmt.

    I am a dedicated and goal-oriented person looking for position as an e-mail responder, researcher, travel assistant, itinerary creator and other administrative opportunities, a fast learner and equipped with a very good memory which will surely benefit clients.

    email-handling virtual-assistant travel-agent chat-support live-chat-operator internet-research data-entry website-analytics online-help research-papers email-marketing market-research internet-surveys google-searching google-docs dropbox-api skype microsoft-word microsoft-powerpoint microsoft-excel open-office tourism recipe-writing proofreading translation-english-filipino english-tutoring language-filipino-visayan-dialect adobe-pdf document-conversion 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1360 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • Data entry expert

    I've worked over the last 3 years as a QA Tester at GFK Romania. I'm a very fast learner, self-confident, detail oriented with high knowledge in cleaning and modeling data. I have skills like: - MS Office Advanced, Spss … more

    I've worked over the last 3 years as a QA Tester at GFK Romania. I'm a very fast learner, self-confident, detail oriented with high knowledge in cleaning and modeling data. I have skills like: - MS Office Advanced, Spss, Sql, Sap, Oracle Business Inteligence Enterprise Ed., C++ and Fox Pro.  less

    data-mining data-entry data-analysis data-scraping business-analysis email-marketing ecommerce-consulting online-help game-testing manual-testing 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 660 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Content, Lesson and Instructional Planner

    My long-time expertise can help you to develop solid website content such as how-to tutorials and guides, FAQ, online courses, website wiki or knowledge-base. I’ve personally planned, developed and written more than 120 how-to tutorials online, 4 printed books … more

    My long-time expertise can help you to develop solid website content such as how-to tutorials and guides, FAQ, online courses, website wiki or knowledge-base. I’ve personally planned, developed and written more than 120 how-to tutorials online, 4 printed books and countless articles over the span of 28 years on varied topics such as art theory, crafting, fantasy design, computer graphics, website usage, copyright issues and much more. I also analyzed the sales of THOUSANDS of individual craft tutorials and patterns through portal websites which I developed and managed for the last 8 years. During that time, I evaluated the writings of hundreds of instructors who created great lessons, bad ones, and everything in between. This process has given me a thorough understanding of what makes a great lesson, how to look at the big picture, how to break it down into small, digestible chunks and plan the best way to effectively pass instructions to clients or students. If you need: 1) Help fine-tuning your website content or online help guides; 2) Help creating clear and solid how-to instructions; 3) A comprehensive review on how to improve your existing knowledge content or instructions; Then please contact me so we can discuss your needs! Thanks, Eni  less

    ebooks instructional-design technical-writing users-guide-writing web-content-management online-help lesson-plan-writing ebook-design ebook-writing adobe-photoshop 00 more less
    • $75.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 4 TESTS
  • Freelance Web Developer

    I am a web designer & developer specializing in Responsive Design, front-end, back-end development, Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL … more

    I am a web designer & developer specializing in Responsive Design, front-end, back-end development, Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ eCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer. Thanks  less

    html web-design graphic-design css3 adobe-photoshop presentations psd-to-html website-development adobe-dreamweaver joomla wordpress google-analytics prestashop virtual-assistant customer-service windows-xp-administration helpdesk-support online-help computer-repair teamviewer 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 79 HOURS
    • EGYPT
    • LAST ACTIVE
    • 26 PORTFOLIO ITEMS
    • 6 TESTS
  • EN-ES Certified Translator, Teacher and Expert on E-Learning

    Certified EN-ES and ES-EN translator specialized in technical, computing and tourism texts. Demonstrable experience in translation and proofreading since 2007. Native speaker of Spanish (from Spain) Proficient speaker and writer of English (C1 level) with Cambridge certifications. Independent user of … more

    Certified EN-ES and ES-EN translator specialized in technical, computing and tourism texts. Demonstrable experience in translation and proofreading since 2007. Native speaker of Spanish (from Spain) Proficient speaker and writer of English (C1 level) with Cambridge certifications. Independent user of French (B1 level) and basic user of German (A2) Great ability to adapt to different working conditions and handle challenges. Hard-working, goal-oriented, perfectionist, and a team player. Advanced user of computer tools (Windows, Microsoft Office, OpenOffice) and translation memories (Trados) Additional experience as an EFL teacher and Expert on E-learning.  less

    spanish translation-english-spanish translation proofreading localization technical-editing teaching-english english-tutoring internet-research online-help 00 more less
    • $12.78 HOURLY RATE
    • 4.9
    • 1494 HOURS
    • SPAIN
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 11 TESTS
  • Experienced customer service professional with leadership and relationship-building capabilities, seeking new challenges where my experience can be utilized to improve customer satisfaction.

    customer-service administrative-support email-technical-support email-handling customer-support virtual-assistant online-help chat-support internet-research microsoft-word microsoft-excel 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 336 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Web developer / Web designer/ IT Expert / Technical Support

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1 … more

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1, logmein, help.me; - Installation, maintance, troubleshooting and support of Windows XP / Vista / 7; - Software installation and setting up for Windows; - Mounting and installation of periphery devices; - Virus, troyan, spam, adware, malware removal; - Driver installation; - Installation and maintenance of Internet explorer, Mozila firefox, Google Chrome; - Email managing, maintance, settings;  less

    ldap ssh wordpress zencart linux-system-administration phpmyadmin project-management video-editing video-production technical-support virtualization windows-xp-administration camtasia html phpbb vmware-esx chat-support teamviewer online-help helpdesk-support email-technical-support windows-administration database-administration live-chat-software customer-support phone-support computer-repair css css3 vmware-administration 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 13 TESTS
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