Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 35 Online Help projects are completed every quarter on oDesk.

35

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.69.

4.69
Last updated: April 1, 2015

Popular Online Help Searches

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Viktor Gogoshev

Viktor Gogoshev

Web developer / Web designer/ IT Expert / Technic...

Bulgaria - Last active: 12/07/2013 - Tests: 13 - Portfolio: 7

- Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1, logmein, help.me; - Installation, maintance, troubleshooting and support of Windows XP / Vista / 7; - Software installation and setting up for Windows; - Mounting and installation of periphery devices; - Virus, troyan, spam, adware, malware removal; - Driver installation; - Installation and maintenance of Internet explorer, Mozila firefox, Google Chrome; - Email managing, maintance, settings;

$6.67 /hr
0 hours
5.00
Fachtna Ó.

Fachtna Ó.

Independant Researcher

United States - Last active: 08/15/2012 - Tests: 2

MadraRuaGlas at your service! www.about.me/MadraRuaGlas Over the last 30 years, I have developed a wide range of skills as part of a large multi-faceted team, but also including some startup companies and small businesses. My core competency lies in complete end-end management of a new any development project, and I am seeking opportunities to build from the ground up for you or your business.

$50.00 /hr
4 hours
5.00
Kamal H.

Kamal H. Agency Contractor

EXPERT CONSULT /PROGRAMMER INCLUDING WEB DESIGN/DE...

Palestinian Territories - Last active: 07/03/2014 - Tests: 1 - Portfolio: 9

Utilizing my experience, background and computer and internet skills with my professional experience. My main interest and experience in developing internet websites and projects, pros and cons, with skills HTML, JSP pages, Embedding database applications online into internet driven pages, SQL and development web and end-user standalone applications. This may include languages like JAVA, C++, and others ON BOTH LINUX/UNIX AND WINDOWS . Communicating very well online through chat, e-mails, conferencing, phone when needed, and all my internet skills. Skype @ Compcco

Associated with: Computer Consult Co
$35.00 /hr
0 hours
4.89
Chris Astley

Chris Astley

Magento, eBay, Amazon, eCommerce, M2EPro Magmi Pro...

United Kingdom - Last active: 09/26/2014 - Tests: 7 - Portfolio: 4

A highly creative, efficient eCommerce Manager, I am an enthusiastic individual with many experience in the Automotive industry. I thrive on working in highly pressurised environments and possess very strong problem solving skills. I have a passion for eCommerce, SEO and the automotive industry.

$38.00 /hr
10 hours
4.78
Arlene T.

Arlene T.

Coupon,Data Entry and Customer Service Expert.

Guyana - Last active: 2 days ago - Tests: 1

I have over 8 years of experience doing data Entry and Research duties.I am very skillful in researching items online.I'm a self-motivated professional,a proficient web researcher and customer support representative.I believe that my eagerness and my willful ability could help to contribute for the progress of this company.

$7.00 /hr
286 hours
4.63
Swapnil Ogale

Swapnil Ogale

Technical Writer

Australia - Last active: 3 months ago - Tests: 3 - Portfolio: 1

I have been a Technical Writer since 2006. Working with some great organisations across diverse speciality areas in Australia, I have greatly enjoyed creating technical and business documentation for multiple audiences. I have been involved in planning, prioritising, designing and creating technical documents such as User Guides, Online Help, Troubleshooting Guides, Release Notes, Policies, Procedures, Work Instructions and Quick Reference Guides. Specialties: Technical Writing, User Documentation, Process Documentation, Policy and Procedure Writing, User Requirements Analysis, Online Help, Developer Documentation

$35.00 /hr
184 hours
0.00
Bob Lietka

Bob Lietka

Consultant

United States - Last active: 07/14/2014 - Tests: 3

Highly-versatile technical professional with a background in project management, customer service, test lab configuration, quality control and software/hardware support for on-site and remote processing. Accomplished in setting up, consolidating and managing test labs for complex environments, providing means to ensure quality operations on disparate computer images for immediate production use. Comprehensive knowledge in technical support for desktop machines, server farms, software, peripherals and troubleshooting all manner of issues. Skilled in establishing accurate test conditions and designing and automating detailed test scripts as well as documenting, prioritizing and recommending/developing resolution for bugs, breaks and stoppages. Proven ability to interact with end-users, vendors, cross-functional leaders and specialists to gather data, analyze returns and devise solutions while strengthening brand experiences. Adept at blending strong decision-making with outstanding organizational skills, solid leadership and strong communication to effect change, improve processes and elevate quality to world-class standards. Uniquely suited to remote support and telecommuting without loss of productivity; able to lead and motivate, empower and monitor remote employees. Characterized by integrity, stand-out work ethic, critical thinking and a drive to improve processes, services and customer relations.

$55.56 /hr
0 hours
0.00
Ken Haynes

Ken Haynes

Full Project Lifecycle Developer / Project Manager

United States - Last active: 08/07/2014 - Tests: 4 - Portfolio: 2

Extensively experienced (33 years), innovative professional with broad expertise in harnessing the power of technology to deliver exact business solutions. Deeply respected by employers such as AT&T and clients that include General Electric, Reuters and the London Stock Exchange for tenacity and dedication to excellence in completing challenging projects on time and within budget. Exceptionally resourceful—consistently able to identify practical IT solutions where others have failed or deemed impossible. Differentiated by: • Career history that combines IT experience and an extensive interest in computer security and forensics. • Well-honed technical, communication and interpersonal skills complemented by a fair and effective management style. Skilled at leading, mentoring and motivating others. • Developer Member of the Association of Software Professionals. • Fellow of Britain’s Institution of Analysts and Programmers (IAP), an honor reserved for professionals who have made extensive IT contributions to business. Testimonials: https://kenhaynes.com/testimonials Further career details: http://www.linkedin.com/in/kenhaynes More about me: https://kenhaynes.com/about Twitter: https://twitter.com/kenhaynes_it My latest software development project: https://pcferret.com My PCFerret Facebook page: https://www.facebook.com/PCFerret My PCFerret Google+ page: https://plus.google.com/+PCFerretSoftware My PCFerret YouTube: https://www.youtube.com/user/PCFerretSoftware

$33.33 /hr
0 hours
0.00