Online Help Providers

Showing 176 freelancers

Online Help Providers

Showing 176 freelancers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 37 Online Help projects are completed every quarter on oDesk.

37

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.69.

4.69

Last updated: March 1, 2015

  • Web developer / Web designer/ IT Expert / Technical Support

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1 … more

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1, logmein, help.me; - Installation, maintance, troubleshooting and support of Windows XP / Vista / 7; - Software installation and setting up for Windows; - Mounting and installation of periphery devices; - Virus, troyan, spam, adware, malware removal; - Driver installation; - Installation and maintenance of Internet explorer, Mozila firefox, Google Chrome; - Email managing, maintance, settings;  less

    ldap ssh wordpress zencart linux-system-administration phpmyadmin project-management video-editing video-production technical-support virtualization windows-xp-administration camtasia html phpbb vmware-esx chat-support teamviewer online-help helpdesk-support email-technical-support windows-administration database-administration live-chat-software customer-support phone-support computer-repair css css3 vmware-administration 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 13 TESTS
  • Licensure Exam First Placer, Engineer, Math-Chem-Physics Tutor

    I rank first in the 2009 chemical engineering licensure exam. Over the past years I have been teaching and tutoring students in engineering, math, chemsitry, and physics. I have also recieved a Best-in-Teaching Award in the university where I currently teach.

    teaching-physics chemistry chemical-engineering teaching-mathematics online-help distance-education 00 more less
    • $12.00 HOURLY RATE
    • 5.0
    • 433 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Translator (English to Spanish and viceversa) - Editing, Proofreading

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because … more

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because I enjoy the process and have excellent technical language skills (technical documentation, manuals, and software for engineering, medical and technology companies). If the examples of my work on my portfolio, past works on oDesk and client reviews/feedback are not enough for you to assess my professional abilities, I can provide a small sample from the project you are hiring for in order to show you what I am capable of delivering. My high feedback score is a great indication of how seriously I take my commitment to each and every project. I have years of experience and I always take great pride in producing quality translations. I am reliable and dependable, I never abandon projects and I meet all of my deadlines. I also prefer to complete my work sooner rather than later, and I usually do so before the deadline if at all possible. I am looking to expand my experience to other areas of translating, and I would love to be given a chance to work with you!  less

    translation-english-spanish translation-spanish-english spanish virtual-assistant social-media-marketing microsoft-word transcription microsoft-excel adobe-illustrator logo-design article-writing blog-writing google-apps wordpress facebook-marketing online-community-management microsoft-outlook-development adobe-fireworks skype word-processing conflict-resolution chat-support administrative-support email-technical-support customer-support technical-support phone-support call-center-management article-submission blog-commenting online-help english-tutoring 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 584 HOURS
    • VENEZUELA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 19 TESTS
  • EN-ES Certified Translator, Teacher and Expert on E-Learning

    Certified EN-ES and ES-EN translator specialized in technical, computing and tourism texts. Demonstrable experience in translation and proofreading since 2007. Native speaker of Spanish (from Spain) Proficient speaker and writer of English (C1 level) with Cambridge certifications. Independent user of … more

    Certified EN-ES and ES-EN translator specialized in technical, computing and tourism texts. Demonstrable experience in translation and proofreading since 2007. Native speaker of Spanish (from Spain) Proficient speaker and writer of English (C1 level) with Cambridge certifications. Independent user of French (B1 level) and basic user of German (A2) Great ability to adapt to different working conditions and handle challenges. Hard-working, goal-oriented, perfectionist, and a team player. Advanced user of computer tools (Windows, Microsoft Office, OpenOffice) and translation memories (Trados) Additional experience as an EFL teacher and Expert on E-learning.  less

    spanish translation-english-spanish translation proofreading localization technical-editing teaching-english english-tutoring internet-research online-help 00 more less
    • $12.78 HOURLY RATE
    • 4.9
    • 1368 HOURS
    • SPAIN
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 11 TESTS
  • Technology and Internet Consultant

    I am a web developer/IT consultant with With 15 years of skills, training and extensive experience in web site design, content development, server and web administration, hosting services and support and graphic design, I am able to quickly focus … more

    I am a web developer/IT consultant with With 15 years of skills, training and extensive experience in web site design, content development, server and web administration, hosting services and support and graphic design, I am able to quickly focus in on problems and come up with real workable solutions without wasting your time and money. I am proud of my track record of satisfied and repeat clients and look forward to counting you among them. While I have worked for a variety of businesses in the past, including stints assisting a company president on all levels of his job and life and serving as the lead IT technician for a large Internet sweepstakes company, I currently own and operate my own business, Maltech Services. It has been in operation since 1994. More recently, we developed Dynamic Revolutions to offer complete solutions for web services and design, CMS and E-Commerce, solutions that eliminate the need for multiple sites for each type of device. We can make sure your site both looks great and works properly whether displayed on a desktop, laptop, tablet computer or smartphone. . When you hire us to address your needs, you will be getting my personal focused attention.  less

    intuit-quickbooks presentations computer-repair apache-administration joomla windows-xp-administration windows-administration linux-system-administration adobe-photoshop adobe-dreamweaver adobe-illustrator wordpress technical-support helpdesk-support online-help 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 15 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 6 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • IT Specialist/Administrative Support

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been … more

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been an independent contractor with over 5 years experience as a freelancer writing articles, blog post, Interview/Resume documents, IT documentations, EBooks, editing documents, and transcribing audio to a written document. Specialties: • Web Development • Wed Development Support • Information Technology Support • Software Support • Online Support • Online Research  less

    web-design article-writing customer-support customer-service helpdesk-support online-help data-entry internet-research seo-keyword-research editing 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 20 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • User Guides/Technical Writer

    Accomplished businessperson and technical writer. Delivers user guides for business software involving data integration, data management, and reporting. Results-driven and quick study with entrepreneurial spirit. Thrives in fast-pace, well suited for start-ups and companies in growth phase. Unusual skill set … more

    Accomplished businessperson and technical writer. Delivers user guides for business software involving data integration, data management, and reporting. Results-driven and quick study with entrepreneurial spirit. Thrives in fast-pace, well suited for start-ups and companies in growth phase. Unusual skill set and knowledge base: Began career as a businessperson and then delved into information and technology management and evolved into a technical writer.  less

    users-guide-writing online-help technical-writing technical-documentation crm business-intelligence camtasia 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 1531 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Paralegal-Writer-Researcher

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases … more

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases and law offices, I have assisted in the training of first and second year lawyers in the practice of law. My writing experience consist of drafting legal pleadings ranging from complaints, trial briefs, appeals briefs, agreements, and other various and routine legal documents within the law office/department. These writings were utilized in bankruptcy, civil, criminal, administrative, governmental agency, and corporate law areas. Additional writing experience includes writing self-help legal articles in the areas of bankruptcy, civil, family, worker's comp, and tax law. My experience also includes working with individuals in preparing legal documents to present to the court, with or without an attorney. Additional experience includes document review for pre-litigation and discovery purposes, and legal research using LexisNexis and Westlaw to determine the viability of legal arguments. Once the document review and research was completed, I prepared motions and memorandum for the assigned attorney to review for submission to the respective court, whether federal or state. As a paralegal with such diverse attributes and skills, I can assist any person ranging from a law firm looking to outsource work, to the individual or business owner looking to lower their cost, as well as the solo attorney who needs to contract work to achieve their budgeted goals. For more information visit www.demetrecetheparalegal.com  less

    legal-research paralegal legal-writing document-review criminal-law civil-law westlaw sales-management business-analysis microsoft-word article-writing b2b-marketing proofreading business-writing content-writing online-help legal-transcription real-estate-law 00 more less
    • $35.00 HOURLY RATE
    • 4.7
    • 231 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • Freelance Web Developer

    I am a web designer & developer specializing in Responsive Design, front-end, back-end development, Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL … more

    I am a web designer & developer specializing in Responsive Design, front-end, back-end development, Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ eCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer. Thanks  less

    html web-design graphic-design css3 adobe-photoshop presentations psd-to-html website-development adobe-dreamweaver joomla wordpress google-analytics prestashop virtual-assistant customer-service windows-xp-administration helpdesk-support online-help computer-repair teamviewer 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 79 HOURS
    • EGYPT
    • LAST ACTIVE
    • 26 PORTFOLIO ITEMS
    • 6 TESTS
  • Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform … more

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.  less

    adobe-pdf microsoft-excel crm administrative-support 1shoppingcart magento wordpress image-processing amazon-web-services online-help 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 11338 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
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