Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 38 Online Help projects are completed every quarter on oDesk.

38

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015

Popular Online Help Searches

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Urvashi P.

Urvashi P.

Expert SEO & Link Building Sepcialist, Genius On P...

India - Last active: 16 hours ago - Tests: 2 - Portfolio: 2

Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

$5.56 /hr
3,744 hours
4.85
Lidya R.

Lidya R.

Web Researcher, QC, Data Entry, Team Lead, Ad Post...

India - Last active: 16 hours ago - Tests: 4 - Portfolio: 1

I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

$6.67 /hr
11,939 hours
4.92
Vickie Lee

Vickie Lee

Executive Virtual Assistant

United States - Last active: 3 days ago - Tests: 10 - Portfolio: 9

Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

$16.67 /hr
1,005 hours
5.00
Tanmay M.

Tanmay M.

TRUSTWORTHY & EXPERIENCED Transcriber ~2600+ Odesk...

India - Last active: 4 days ago - Tests: 9 - Portfolio: 7

NOTHING BUT "QUALITY TRANSCRIPTS" Hi, Thanks for visiting my profile. To answer your question as to why to hire this guy, or what makes him different? My horribly good ethics make me to produce only Quality transcripts for my clients. My conscience makes me work hard to bring out the best work possible. Above I wrote a moral aspect, if you are think practically below you can find a detail of my work Experience and how much I care for my clients. I have been transcribing for past 4 years now on odesk and CLIENT SATISFACTION is my prime aim. You shall be happy to work with me after hiring. My features of transcribing/working: > Can take any type of transcription work be it interview, skype discussion, group discussion, podcasts, webinars, audios, research-doctoral-technical content. Any kind of transcription work you can imagine of. > Take as much as I can handle and give my full attention to each job, one at a time. >excellent working ethic > prompt reply to your messages as my smartphone synchronizes all the messages immediately. > assurance of quality work • 99% to 100% accurate transcript for good quality audios and a well furnished transcript for not so good audios. > final work thoroughly proofread >can work on big projects > You get to work with a 4.9rated contractor who assures guaranteed quality work. Further I insist you to open up my work history before hiring and open up all the four cases > Newest First >Highest Rated >Lowest rated >Largest Project

$10.00 /hr
2,771 hours
4.96
Melissa S.

Melissa S.

Seeking Data Entry Jobs

United States - Last active: 18 days ago - Tests: 6

For more than eight years, I have fully developed my customer service, eCommerce, retail, and communication skills through my previous job as a business owner and from the job duties and tasks that I have completed on Odesk since 2010. I am now seeking the best position to utilize these skills and provide the best quality of service to my clients and to meet or exceed to their expectations.

$8.00 /hr
1,182 hours
4.93
Carl McDonagh

Carl McDonagh

UK Based Telesales, Lead Generator and Marketing A...

United Kingdom - Last active: 16 hours ago - Tests: 26

UPDATED: February 2015 UK Based Telesales and Marketing Account Manager. Thorough knowledge of all aspects of sales-marketing particularly in Telesales and the Promotional Products Industry since 2003. In depth understanding of; Market awareness, Targets. Excellent Customer Acquisition and Retention. Creative, engaging and contagious personality. Lover of Telesales, Lead Generation, Data Cleansing, Market Research and Problem solving. . I've been successfully working for whole host of companies with Telesales and Marketing roles. Over the past ten years I have refined my skills and gained many more. I've consistently over achieved and I have completed over 200,000+ Sales calls to date. For the past 18 months I've been Freelancing from my home-office which is fully equipped with high speed internet and offers a quiet environment for Telesales purposes. Detailed below is a list containing some of the campaigns I worked on last year. I would love to tell you what I've been up-to this year during an introduction. TourguideMe.com – Lead Generation - 1500 Calls to UK & European Tour-guides to create profile on booking website launching soon. Cloud Solutions Ltd – Data cleansing 5,000 Calls to U.K blue-chip organisations sourcing the CTO, I.T manager for Google Apps seminar invite. Weddingpeople.com Lead Generation – 10,000 calls for membership to a lead generating platform for wedding suppliers industry. Community Print Ltd – Account Re-activation - 500 calls to Labour MP’s to re-order promotional materials. 2SSUK.com – Lead Generation 1000 calls to construction companies, hotels and retail stores in need of Security Staff. Morgan Snow Solutions Ltd – Lead Generation – 1300 Calls to schools across the U.K awareness raising for Eco-Friendly Snow Salt. Yourcashmatters Ltd – Appointment Setting – 2300 Calls to Wales in a B2C environment for Pension Reviews. Yield Capital Ltd – Lead Generation – 2000 Calls promoting a range of Bonds and pre IPO investment opportunities in B2C environment. Emmantech Ltd – Lead Generation – 1000 Calls promoting responsive web design solution and tax calculation apps targeting Accountancies. Rapple Media Corp. Lead Generation – 3000 Calls to Estate Agents closing on leads for Mobile Compatible Websites and Apps. Blu Mango Ltd – Lead Generation – 1000 Calls to U.K businesses with Websites designed by Yell. Wining Pitch Ltd – Lead Generation – 1000 Calls to U.K small businesses promotion the government grant programme Growth Accelerator. Cubicspace Studios Ltd – Lead Generation – 5000 Calls to Hotels with event space selling 3-D Floor-plans and Interactive Capacity Charts. Mobi City Ltd. – Lead Generation – 3000 Calls to mobile phone retailers across the U.K to become distributors of Mobi City products. Working as a Freelancer on so many different campaigns, selling different products and services week to week, has helped me gain extensive and well rounded experience in Lead Generation, Market Research, Data Cleansing, Client Acquisition and Client Retention. On average I set a pace of between 25 and 30 calls per hour manually dialling each call, but this depends on the campaign requirements, the length of the script and the response from the prospective clients. When working with campaigns where I am provided or asked to provide calls through Auto-Dial this has shown to increase my calls per hour ratio by 20-30%. Normally the best way to demonstrate the value I can add to your company is by talking to you directly, ideally I'm looking for full-time 40-50+ hours per week on a permanent basis however I am open to offers with Part Time or Temporary commitments I'm relishing the opportunity to work with you on oDesk, further extending my career regardless of the time-zone working hours and I'll be more than grateful for the opportunity of an invitation to interview,

$30.00 /hr
1,725 hours
4.94
Alberto Lazaro Romero

Alberto Lazaro Romero

EN-ES Certified Translator, Teacher and Expert on...

Spain - Last active: 16 hours ago - Tests: 11 - Portfolio: 7

Certified EN-ES and ES-EN translator specialized in technical, computing and tourism texts. Demonstrable experience in translation and proofreading since 2007. Native speaker of Spanish (from Spain) Proficient speaker and writer of English (C1 level) with Cambridge certifications. Independent user of French (B1 level) and basic user of German (A2) Great ability to adapt to different working conditions and handle challenges. Hard-working, goal-oriented, perfectionist, and a team player. Advanced user of computer tools (Windows, Microsoft Office, OpenOffice) and translation memories (Trados) Additional experience as an EFL teacher and Expert on E-learning.

$12.99 /hr
1,564 hours
4.92
Maria Cristina Apostol

Maria Cristina Apostol

Virtual Assistant / Live Chat Support/Researcher/R...

Philippines - Last active: 16 hours ago - Tests: 18 - Portfolio: 7

Studying in 9.0 NINER IELTS Review Center honed my written and spoken English. I can type 85 words/minute, spelling and good grammar are my strong points. I have good mastery of MS Office such as Word, Powerpoint, Publisher and Excel. Researching on different search engines for vital information related to the topic at hand is an indispensable skill I have developed over the years. Aside from Researching, I am also focused on Project Management and oDesk Recruiting. Part of being a Project Manager and Recruiter is to post jobs and to hunt people that will suit a specific job description. As a recruitment officer, I had been trained to search a needle in a haystack by employing various tests and conducting interviews to have a clear picture of an applicant. Moreover, staffing and delegating someone who is a hundred miles from my office is something unusual to do. And as such, this job had trained me to be the most careful and mistake-free Hiring Officer.

$7.00 /hr
7,657 hours
4.90
Ricky P.

Ricky P.

Client Relations Manager / Technical Consultant

Philippines - Last active: 16 hours ago - Tests: 8 - Portfolio: 3

To strive for excellence and help company realize and reach it’s extreme growth potential at its finest. I have 10 years of experience in the business processing outsource and administrative support which makes me a wizard in this business! I have established track record of helping companies yield more businesses and diversify it’s way of doing business! I give you satisfying results, NOT reasons. Hiring me will surely be the next great leap that your company will take!

$11.11 /hr
8,854 hours
4.99
Maria concepcion M.

Maria concepcion M.

Ecommerce Virtual Assistant / Customer Service Pro...

Philippines - Last active: 16 hours ago - Tests: 2 - Portfolio: 9

To be able to perform quality works with over 8 years experience in Ecommerce, Customer Service, Social Media Marketing, Data Mining, Research and Office Management using web tools such as Channel Advisor and Zendesk. I fully guarantee accurate, competitive and fast turnover for each and every project I am fortunate to work on.

$4.44 /hr
10,159 hours
4.62