Aaron Favara is a experienced executive and entrepreneur with over 13 years P&L, operations, product, and delivery roles in IT/BPO services with a wide range of partners and industries including new start-ups, Fortune 100, U.S. Federal government, and non-profits. Aaron is currently the Co-Founder and Chief Operating Officer of PICKUP, a start-up technology company that leverages the on-demand economy. PICKUP connects readily available and pre-qualified pickup truck drivers with customer who need last, fast mile deliveries on demand. Prior to PICKUP, Aaron held the role of Vice President of Client Results at Arise Virtual Solutions, the leading virtual business process outsourcer specialized in leveraging 35,000+ geographically distributed independent contractors around the globe to deliver top performing services for the world's best brands. At Arise, Aaron was directly responsible for managing top strategic accounts and programs and was a key member of the leadership team that more than doubled the size of the company over 3 years. Prior to joining Arise Virtual Solutions, Aaron served as Director of Client Operations at West Corporation where he had direct oversight regarding client operations and participation in strategic and business development activities. Aaron is also a military veteran. He holds a MBA in Management with International Emphasis and a BSBA in Economics from the University of Nebraska at Omaha.
Operations Management Job Cost Overview
Typical total cost of oDesk Operations Management projects based on completed and fixed-price jobs.
oDesk Operations Management Jobs Completed Quarterly
On average, 2 Operations Management projects are completed every quarter on oDesk.
Time to Complete oDesk Operations Management Jobs
Time needed to complete a Operations Management project on oDesk.
Average Operations Management Freelancer Feedback Score
Operations Management oDesk freelancers typically receive a client rating of 4.67.
Operations head for a leading NGO in India named Make a Difference for a year and part of management team for another 2 years. data entry, data analysis, customer relations, project management are my key skills. completed Masters in Corporate Law from Symbiosis International University, Pune, India
* Years of supervisory experience acquired through mentoring and coaching customer service associates. * Excellent communication skills. Proficient in the use of the English language both verbally and in writing. Had undergone communication skills training and American accent/accent neutralization training and topped the Business Processing Language Assessment Scale (BUPLAS) during training with Hawaiian Airlines in 2007. Garnered a score of near native speaker. * Can work with minimal supervision. * Exposed to handling multiple lines of business in the BPO industry including training/nesting, contractual agents, customer support and email support/non-voice support. * Strong interpersonal skills. Amiable and adept in collaborating with others to achieve goals. * Strong client-relations skills.
Are you a start-up or small business too small to acquire permanent specialists for your business, but still need to get a specific short-duration job done? Do you just want your business project finished without the long lead times of working with business coaches? Are you a technical expert not interested in learning the mechanics of business and management? I'm a business operations generalist with 17+ years not for profit management experience and two years experience in small business, setting up start-ups and business strategy consulting. I'll help your organization through new product launches, sales and marketing strategy, setting up business and operational processes, and I can even help you redefine your business model. Innovative tools I use include SmartSheet Project Management, Lucid Chart, Lean Start-up and the Business Model Generator. Get the results you want the first time.
For the past 4 years and 3 months, I've been handling projects and accounts with different numbers of staff and varying degrees of concerns. I started as a Project Specialist that mainly assists project staff on their concerns and liaises with other departments. Right now I'm an Account Manager and currently handling around 30 people from different projects. What I want to achieve right now is to have a stable career that will help me further my personal goals such as studying in schools, training, and learning new skills.
10 years of financial experience managing team members doing different functions in the banking industry. Perform day to day people operations by managing operations coast, allocating works and rotas. Deal with US counterparts to meet SLA's and to improve operational performance of the team. I work with my team members set SMART goals that support their work environment. Providing feedback to team members to encourage their development and achievement of their goals and objectives. Break down annual goals into short term goal(s).
Here's who I work with and add most value to: VP of SALES or SALES MANAGERS - Does your sales force ever struggle to achieve their sales goals? I can teach them highly effective techniques to generate warm leads, more sales & exceed their sales quota. BRANDS & BUSINESSES - Are you looking to maximize your online AND offline activities to increase visibility and profitability? I can advise, consult, train or even implement a campaign that produces results. PROFESSIONALS & ENTREPRENEURS - The back-end of operations giving you a headache? Would you like to focus on your role as an owner to maximize INFLUENCE, IMPACT & INCOME? I can help you to get through all the messy convoluted information cloud of payments, orders, accounting so you can focus on what you do best.
Hello, My name is Richard H Hust and I am interested in taking on short and potentially long term projects with potential clients in Operations/Recruiting and Marketing Management. I am a very motivated and results driven individual. I am looking to add more experience and expertise to my resume. I have been in the Operations/Recruiting and Management since 2005 and I must say that the field is truly a passion of mine, and if you would give me the opportunity you will see so yourself!
-- English description -- (mini-cover-letter en Español más abajo) Over the last years I've worked in product management and development, quality control, business analysis, online marketing and website development, across industries such as banking/insurance, entertainment and tourism. Currently available for part-time collaborations only. And how can I help you? Here are some examples: • Creating a website for your business, and helping with its design and/or customization; • Helping you with content quality; • Search Engine Optimization (SEO); • Help you start off your presence across different social networks, manage the networks and/or establish a basic plan to increase awareness; • Help you translate your website, specific content and/or writing original text (English, Spanish and/or Portuguese); • Help you optimize (or simplify) processes that you might have; • Etc.; I've never used oDesk proactively, btw. Given my current availability and skills, I'd say I'm indicated to help out small+new businesses (validating the idea, kicking it off, analyzing data and/or optimizing processes). And because I've co-founded a company myself, I know tools and methods to keep your fixed costs pretty close to zero. Having doubts whether I'm the right person for the job? No worries, we can simply schedule a chat (or a coffee, if you're in Lisbon). --- Soy Pedro y vivo en Lisboa. Divido mi tiempo entre mis propios proyectos y trabajos específicos para otras entidades. Aunque no sea programador, conozco suficientemente a Wordpress para sacarle el mínimo jugo a una web (plugins de seguridad, optimización SEO, alguna personalización en CSS, etc.), además de escribir (en portugués y castellano) hace años para varias webs en optimización de textos, administración y mantenimiento de Redes Sociales, etc. También trabajé en apoyo al cliente (como control de fraudes y más tarde en análisis y optimización) para una web de alojamientos de corta estancia, dedicada a los clientes de habla hispana. Trabajo frecuentemente con spreadsheets (la mayoría, Google Docs, aunque conozco lo correspondiente de Microsoft: Excel, Word, etc.). Puedo decir que mi mayor fuerza en este tipo de tareas es encontrar formas de "llegar del punto A al B". En términos de disponibilidad: me interesa más un trabajo part-time porque necesito tiempo para mis propios proyectos. Si tiene alguna duda sobre si soy la persona correcta para su proyecto, igual podemos hablar en Skype u otro canal. Gracias por leer.
With almost 10 years of experience in the BPO industry, I have seen how the industry has evolved and continuously transform the workforce globally. With both voice and email/chat support experience for sales, technical and financial accounts. I am also certified by IBM as a virtual class facilitator for Centra, Blackboard Collaborate , LiveStream, Second Life & Sametime Connect platforms. Lastly, Given my initial credentials and experience, I was moved to a lead Trainer role for Virtual class support then eventually as a 1st Line Operations Manager.