Operations Management Freelancers

Showing 265 freelancers

Operations Management Freelancers

Showing 265 freelancers

Browse Operations Management job posts for project examples or post your job on oDesk for free!

Operations Management Job Cost Overview

Typical total cost of oDesk Operations Management projects based on completed and fixed-price jobs.

oDesk Operations Management Jobs Completed Quarterly

On average, 2 Operations Management projects are completed every quarter on oDesk.

2

Time to Complete oDesk Operations Management Jobs

Time needed to complete a Operations Management project on oDesk.

Average Operations Management Freelancer Feedback Score

Operations Management oDesk freelancers typically receive a client rating of 5.00.

5.00

Last updated: March 1, 2015

  • Operations Management / Virtual Class Facilitation/Support

    With almost 10 years of experience in the BPO industry, I have seen how the industry has evolved and continuously transform the workforce globally. With both voice and email/chat support experience for sales, technical and financial accounts. I am … more

    With almost 10 years of experience in the BPO industry, I have seen how the industry has evolved and continuously transform the workforce globally. With both voice and email/chat support experience for sales, technical and financial accounts. I am also certified by IBM as a virtual class facilitator for Centra, Blackboard Collaborate , LiveStream, Second Life & Sametime Connect platforms. Lastly, Given my initial credentials and experience, I was moved to a lead Trainer role for Virtual class support then eventually as a 1st Line Operations Manager.  less

    operations-management virtual-assistant customer-service administrative-support chat-support email-handling 00 more less
    • $8.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Operations/Research/Human Resource

    i had been in the restaurant industry for 9 years. started as a bank teller then put up my own restaurant, became a manager of a restaurant for the old spaghetti house otis branch, events and venue manager for ibarras … more

    i had been in the restaurant industry for 9 years. started as a bank teller then put up my own restaurant, became a manager of a restaurant for the old spaghetti house otis branch, events and venue manager for ibarras party venues, senior dining manager for vikings luxury buffet then Operations Head for moonleaf tea shop where i Handle/Monitor over-all operation of all 36 branches Monitors Franchise Care Officers/ Area Managers Assigned to train and coach area managers to be effective in performing their tasks Monitors operation of warehouse Handles basic Hr for moonleaf tea shop company owned branches and head ofc Conducts training and seminars for crews and managers I can work with minimal to no supervision, adjust easily with change and very empowered .  less

    office-administration operations-management bank-reconciliation microsoft-office microsoft-excel market-research human-resource-management 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Program Manager & Operations Consultant

    Dear Sir/Madam, I believe strongly that properly motivated teams have an inherent drive to solve problems. Allowing people to follow their interests and exercise their individual talents, is one of the most powerful approaches in management. I find the … more

    Dear Sir/Madam, I believe strongly that properly motivated teams have an inherent drive to solve problems. Allowing people to follow their interests and exercise their individual talents, is one of the most powerful approaches in management. I find the best way to encourage your team to perform at their peak is to provide an environment where they have a vested interest in the goals of the organization. This ownership comes through open communications and shared objectives. Engineers solve problems by nature, so let them. Management’s responsibility is to ensure that challenges are kept concise and available. This encourages ingenuity and exponential progress, from my experience. Clear requirements are the result of a healthy relationship with the customer, i.e. direct communications paired with skilled management of their scope and expectations. Customers must be invested, not only financially, but emotionally connected to the solutions and the team. This partnership builds strong dependencies and mutual respect. These ties can be the edge to drive business connections that will endure the economic hardships we face today. Thank you for your time and consideration. I look forward to learning more about your organization. Respectfully, Jess A. Loban  less

    agile-software-development program-management project-management operations-management sw-configuration-management systems-development process-improvement relationship-management business-development continuous-integration 00 more less
    • $100.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • retail manager/travel and event coordinator

    I am a retail manager for travel retail. Extensive knowledge and experience in sales and store operations. At the same time, I loved to travel, discover places, restaurants, cultures and events, this is where I started setting up and planning … more

    I am a retail manager for travel retail. Extensive knowledge and experience in sales and store operations. At the same time, I loved to travel, discover places, restaurants, cultures and events, this is where I started setting up and planning travel plans or vacations for others. I am also setting up a events for special occasions.  less

    internet-research data-encoding travel-planning travel-agent event-planning sales-management business-management operations-management 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Banker

    Dynamic banking professional with 5 years experience in Operations Management, Client Relationship Management, Investment Management and Team Management. ACADEMIC CREDENTIALS Certificate in Financial Engineering and Risk Management (CFERM), National Institute of Securities Markets (NISM), 2013 Post Graduate Diploma in Banking and Finance, Manipal University, 2010 Bachelor of Management Studies (BMS), Mumbai University, 2008

    operations-management microsoft-excel financial-modeling business-analysis 00 more less
    • $34.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Operations Supervisor with over 4 years of managerial experience

    I have been in the Business Process Outsourcing industry for over six years handling customer service management and technical support with over four years of people management experience. I started as a first-line billing and troubleshooting advisor and continuously went … more

    I have been in the Business Process Outsourcing industry for over six years handling customer service management and technical support with over four years of people management experience. I started as a first-line billing and troubleshooting advisor and continuously went up the ladder until I became an Operations Supervisor. I've handled numerous campaigns and accounts from the US: Cable TV provider, Telco account, internet service provider and email support for a ride-sharing app. Most of these accounts were start up campaigns and I also participated in starting up a whole site which eventually led their sister sites in performance and bottom line results. Education: University of the Philippines Bachelor of Arts (BA), Sociology, 2004 - 2008 Grade: Graduated with Honours Proficiencies: • Technical & Process writing • Client Services • Timecard/Billed Hours • Operations and Relationship Management • Quality Assurance • Coaching and Performance Management • Schedule Forecasting and Occupancy • Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook • IEX • NICE • CMS • ZenDesk • Oracle • Citrix • Google Sheets • Google Docs • Other Google Apps  less

    technical-writing copywriting management-skills operations-management relationship-management qa-management zendesk call-center-management google-spreadsheet google-docs 00 more less
    • $7.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Senior Operations Manager

    • More than 10 years’ successful experience in Customer Service/Telemarketing with recognized strengths in sales / inbound and outbound staff support, planning and proactive procedures • Extensive training and managerial experience • Posses a strong background in terms of people and performance management … more

    • More than 10 years’ successful experience in Customer Service/Telemarketing with recognized strengths in sales / inbound and outbound staff support, planning and proactive procedures • Extensive training and managerial experience • Posses a strong background in terms of people and performance management • Proven ability to manage and conduct corporate functions including product management, training and telemarketing • Ability to train, motivate, supervise and develop long-term employees • Strong leadership and presentation skills • Develop plan, conduct audits and variance analysis • Excellent analytical, organizational, and interpersonal skills • Highly competitive and goal oriented • Professional with a strong work ethic • Resourceful, punctual and can work efficiently in a high stress environment • Excellent and proven skills in mentoring and development of agents and management staff • Broad-based responsibilities in Operations, Quality Assurance, Strategic Planning, Sales and Marketing and New Program Development • Has project management experience launching various campaigns  less

    lead-generation sales bpo-call-center management-skills program-management operations-management relationship-management public-relations customer-service customer-support 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Operations & Project Managment Consultant

    Served as Operations Division Leader managing up to 20-service departments across North America. Planned, developed and managed budgets. Created and enforced policies and procedures as well as control and audit functions. Snapshot of career highlights listed below: -Participated in annual … more

    Served as Operations Division Leader managing up to 20-service departments across North America. Planned, developed and managed budgets. Created and enforced policies and procedures as well as control and audit functions. Snapshot of career highlights listed below: -Participated in annual operating planning and setting strategic direction. -Improved employee engagement across business unit 22% and raised retention 91%, building 98% key talent retention rate by implementing development initiatives. -Developed, implemented and monitored strategic team metrics, team goals and objectives and process improvements, maximizing utilization of campus systems and resources. -Cut overall departmental expenses 21% by working with corporate senior leadership team to institute budget and expense control processes. -Trained staff on Customer Relationship Management (CRM) systems, developing training content for online library for directors and teams on-site or online via WebEx, creating and rolling out policy manual for all departments.  less

    project-management business-development microsoft-powerpoint internet-research marketing-strategy operations-management 00 more less
    • $28.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Director of Operations and Delivery

    Heading the Operations and Delivery of Vaavel Technology Services Pvt Ltd - India Possess strong delivery / program management experience. An Energetic, Enterprising, Delivery-focused IT professional. Experienced in managing delivery, operations, p&l, high performance teams, customer and vendors across globe (IND … more

    Heading the Operations and Delivery of Vaavel Technology Services Pvt Ltd - India Possess strong delivery / program management experience. An Energetic, Enterprising, Delivery-focused IT professional. Experienced in managing delivery, operations, p&l, high performance teams, customer and vendors across globe (IND,AUS,USA, MYS,GBR,OMN,)/ domains (Real estate, Telecom, Logistics and Insurance)  less

    program-management management-consulting process-improvement operations-management 00 more less
    • $25.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Audio Visual specialist & Operations Manager

    With over a decade of experience, Peter is an Audio Visual specialist & operations manager with experience in the production of large scale music events, satellite radio & broadcast to hospitality & retail. His expertise in multimedia engineering provides the ability to utilize … more

    With over a decade of experience, Peter is an Audio Visual specialist & operations manager with experience in the production of large scale music events, satellite radio & broadcast to hospitality & retail. His expertise in multimedia engineering provides the ability to utilize various disciplines including: AV/IT systems design, proficiency to operate & maintain broadcast quality sound, effectively communicate with talent, infrastructure & installation, remote engineering & location shoots, segment production, high standard of post production editing, along with lighting design, budget management & supervision of production staffs.  less

    audio-mixing video-editing video-production audio-production audio-editing event-management final-cut-pro adobe-premiere apple-iwork operations-management 00 more less
    • $45.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
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