Phone Support Agents & Call Center Representatives

Showing 6,385 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,385 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Experienced Customer Service Professional

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with … more

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with a 4.0 GPA. He is an individual who seeks to use his education, experience, and talents to the best of his ability as far as it can take him in life as well as his career.  less

    customer-support microsoft-excel microsoft-word phone-support proofreading transcription data-entry customer-service 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 25 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Skilled in grammar and communication, Mass Communication Major

    I am a humble and hard working individual who works very well with other persons. I have a plethora of experience in mass communication, public speaking, and relating with individuals. I am currently a tertiary level student at Northern Caribbean … more

    I am a humble and hard working individual who works very well with other persons. I have a plethora of experience in mass communication, public speaking, and relating with individuals. I am currently a tertiary level student at Northern Caribbean University, and I have also worked in various organizations; for example: Guidance Centre- St. Elizabeth Technical High School Helped surveys throughout the school Also worked as a receptionist. Also did paper work. Aided in counseling troubled individuals Health Centre- St. Elizabeth Technical High School Filing Paper work Worked at front desk Police Station- Junction St. Elizabeth Worked at front desk Dealt with a wide array of persons In five (5) years I plan to have successfully graduated University with my bachelors degree in Mass Communication and minor in Psychology, and would've already settled down in a successful organization. Success is granted through hard work, and hard work is what I do best.  less

    customer-service creative-writing phone-support email-technical-support 00 more less
    • $7.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 915 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Administrative Professional and Customer Support Specialist

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as … more

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as well as dedicated to getting the job done the right way. I have worked as an office aid for the University of Montana as well as conducted office work with the USDA Forest Service. Both jobs dealing with answering phones, helping customers, filing documents, conducting meetings, and working with multiple computer programs. I have over five years customer service experience via face to face, over the phone, and by email. I have also worked as a management consultant for a non-emergent ambulance company out of Helena Montana, managing a small group of employees and helping the owner with financial projections.  less

    zendesk administrative-support customer-support email-technical-support project-management inventory-management sales direct-marketing phone-support 00 more less
    • $22.22 HOURLY RATE
    • 4.7
    • 2099 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Customer Service Representative Account Manager / Quality Analyst

    - Bachelor of Science in Mathematics major in Computer Science Graduate. - Has proven track record in handling Customer Service Account. - 8-year experience in handling voice, chat and email support. - 4-year experience as Quality Analyst and Team Lead. I can communicate well … more

    - Bachelor of Science in Mathematics major in Computer Science Graduate. - Has proven track record in handling Customer Service Account. - 8-year experience in handling voice, chat and email support. - 4-year experience as Quality Analyst and Team Lead. I can communicate well with different type of people and has ability to handle multiple tasks in highly pressured situations. I am highly professional, confident, organized, possess an outgoing and pleasing personality and have the ability to interact well with different level of people. Hardworking, Great Team Player, Quick learner, Dedicated, Friendly, Outgoing Customer Service Representative that has a goal of exceeding clients expectation.Can deliver WORLD CLASS customer service and believe that loving what your doing plus FUN, hard work and determination is the key to success. Have an 8 years outstanding experience in the BPO industry. A great team player, willing to learn new skills and can work under pressure. I am Proficient in Computer software such as Microsoft Office (Word, Excel, PowerPoint, Launch Office Outlook ).  less

    customer-service customer-support phone-support google-apps email-technical-support telemarketing 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1194 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • Graphic Designer

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks! … more

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks!  less

    customer-service data-entry adobe-photoshop microsoft-word internet-research logo-design adobe-illustrator banner-design phone-support chat-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 103 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Customer Service Representative, Data Entry Specialist, VA

    My goal is to be able to provide assistance in the customer service line of work, and efficient data entry services. I have been working for the call center industry for over 4 years now, supporting both customer service and … more

    My goal is to be able to provide assistance in the customer service line of work, and efficient data entry services. I have been working for the call center industry for over 4 years now, supporting both customer service and technical needs of customers who are mainly based in the United States. I am confident in my customer service skills, as well as my data entry skills. Working in a call center environment not only demands one to be on the phone assisting subscribers who are calling, it also requires a certain degree of multitasking making sure that you wouldn't lose your focus at all times; this skill I am most confident about.  less

    customer-service customer-support technical-support phone-support chat-support data-entry data-encoding virtual-assistant internet-research spreadsheets 00 more less
    • $4.44 HOURLY RATE
    • 4.1
    • 961 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service & Order Processing

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support … more

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.  less

    customer-service customer-support call-center-management administrative-support order-processing live-chat-operator phone-support order-entry microsoft-excel microsoft-word 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 6557 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Experienced Customer Service Representative

    Over 7 years experience with customer service and sales. Creative advertizing and marking ability. Owner, operated of a power selling eBay store for over 6 years. Past fire fighter, wife and mother of 2. Certificate in Criminal Justice and a passion to help others.

    microsoft-word print-design phone-support email-handling organizational-development internet-research research-papers requirements-analysis 00 more less
    • $10.00 HOURLY RATE
    • 4.0
    • 58 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Service Expert l Email Support l HR l Researcher l SMM

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for … more

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for long-term opportunities where I can improve my skills, build wonderful working relationship and learn new trends. I also have some experience in the following areas: - Zendesk - LiveChat - Google Docs - Customer Service Management - Photoshop - App optimization  less

    internet-research data-entry email-technical-support customer-service customer-support phone-support payment-processing administrative-support social-media-marketing zendesk 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 11587 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
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