Phone Support Agents & Call Center Representatives

Showing 6,409 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,409 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Customer Service Representative

    I have 3 years experience on Customer Service in a bank, an office clerk in a electric cooperative and a bookkeeper in a micro finance company. I was trained mostly dealing with computer jobs assisting customer and bosses to their … more

    I have 3 years experience on Customer Service in a bank, an office clerk in a electric cooperative and a bookkeeper in a micro finance company. I was trained mostly dealing with computer jobs assisting customer and bosses to their needs. I can provide email, phone support and will do anything to delight customers. I am full-time freelancer and can work Australian and U.S business hours.  less

    customer-support customer-service phone-support email-handling bookkeeping 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Experienced Customer Service Representative

    I am looking for a job where I could practice and develop my personality as a career person while utilizing my skills to bring out and harness the best of my potentials for the benefit of my employer and myself … more

    I am looking for a job where I could practice and develop my personality as a career person while utilizing my skills to bring out and harness the best of my potentials for the benefit of my employer and myself in preparation for my future advancement to the top management. I am a fresh graduate with a bachelor of arts in Masscommunication , Cumlaude at one of the competitive school here in the Philippines. The following are my work experiences: • Test of English as a Foreign Language TOEFL Teacher (Camp) San Remigio Cebu City, Philippines - right after graduation I explored the beauty of teaching as advised by my relatives and friends.This was really challenging as my students were Japanese and Korean and its was really hard coping up with their culture but after few weeks I manage to handle them with a big SMILE. -My main job is to teach students plainly how to write and speak English Summary of Qualifications: •Customer Service Associates -mainly Phone support and order process •Subject Matter Expert (SME) after 3 months - BPO industry is my second job at one of the prominent, big and competitive BPO company here in the Philippines, I was assigned to ordering process,phone support but due to some reason I was transferred to another account. Im a call center virgin so it was really challenging at at first but after few months of training I was able to master all the process and even make it as a Top agent of a specific account. -I send emails to customer every after conversation and make sure their issue is resolved. To sum up everything mentioned above, I maybe young in terms of work experience but I believe age doesn't matter as I know for myself that I can work hard , willing to learn and explore new things and above all I always put love in everything I do and that all that matters.  less

    customer-service chat-support phone-support 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Virtual Assistant

    Hello I am glad to be of assistance. I have experience in customer service which includes working with phones and have been told I have a pleasant phone voice. I do basic level assistant such as phone handling, emails, customer … more

    Hello I am glad to be of assistance. I have experience in customer service which includes working with phones and have been told I have a pleasant phone voice. I do basic level assistant such as phone handling, emails, customer service. -Good analytical and research abilities -Good written communication -Familiar with Microsoft office (excel, power point, and excel) -Ability to learn new software applications -Experience with social media -Cultural sensitivity -Also do illustration work. Contact for further inquiries. Thank you.  less

    telephone-skills microsoft-excel customer-service phone-support illustration drawing 00 more less
    • $9.50 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Support and Data Entry Pro

    I have excellent data entry skils and have 130000 key strokes per hour both in alpha and numeric. I am happy to type up scripts and data as and when required. I worked in the Coca Cola Contact Centre in … more

    I have excellent data entry skils and have 130000 key strokes per hour both in alpha and numeric. I am happy to type up scripts and data as and when required. I worked in the Coca Cola Contact Centre in New Zealand for 3 years in the Outbound Sales team and thrive on achieving excellent sales results and the bonuses that come with it. I thrive to be the best there is and am very competitive in achieving top sales. I enjoy calling people to follow up on either a service provided or reconfirming sales made. I completed 4 years of secondary education.  less

    microsoft-word customer-service customer-support telephone-skills phone-support 00 more less
    • $22.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • NEW ZEALAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Hardworking,Committed and reflective admin supporter.

    Thank you for viewing my profile! I am writing to express my strong interest in providing good administrative support. I am a highly capable and experienced administrative professional with 5 month experience. In addition to my administrative skills, I offer … more

    Thank you for viewing my profile! I am writing to express my strong interest in providing good administrative support. I am a highly capable and experienced administrative professional with 5 month experience. In addition to my administrative skills, I offer significant abilities and experience in customer service, data entry, Email handling, Writing, Extensive Admin Skills, Phone support, Internet research, Microsoft word ,Microsoft Excel, Microsoft power point etc. My main objective to join Odesk is to widen my work place. I am fast learner, self-motivated, achievement-oriented, and hardworking. I am highly efficient, can work under pressure and less supervision. My goal in working is to finish the job perfectly and well and not to let my employer down.  less

    phone-support data-entry internet-research customer-support customer-service email-handling microsoft-excel microsoft-word 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • customer care specialist

    I'm currently working as a customer care specialist at Concetnrix, I've been with the company now for a year. My task as a customer care specialist is to help customers concerns through phone and also by email. I … more

    I'm currently working as a customer care specialist at Concetnrix, I've been with the company now for a year. My task as a customer care specialist is to help customers concerns through phone and also by email. I also take in customers orders if needed. Before I became part of the call center industry I was a singer in Singapore for a year and 6 months and when I went back here in the Philippines I heard about BPO industry and tried applying,luckily I was hired at Sykes Asia. I was with the company for 6 months and after that I decided to become a full time mother. That's what I have been before I became part of Concentrix.  less

    customer-support telephone-skills phone-support email-handling 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Experience Customer Service Representative

    I have 8 years experience in Customer Service, assisting U.S customers. I have years of call center experience in the U.S. I can provide phone, email, data entry support, and will go above and beyond to satisfy your customers. I am also fluent in Spanish, and can provide Spanish- English translation.

    telephone-skills microsoft-word customer-support customer-service phone-support data-entry internet-research 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Service Specialist

    My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and … more

    My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.  less

    phone-support customer-support customer-service sales-management email-marketing telephone-skills telemarketing 00 more less
    • $3.50 HOURLY RATE
    • 2.7
    • 301 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Virtual Assistant at-your-service

    If uou need a VA to do the jb for you then HIRE ME! 'm an all-in-one package. I have the skills that makes the job done: - hardworking - good listener - willing to be trained - has a good grasp of the … more

    If uou need a VA to do the jb for you then HIRE ME! 'm an all-in-one package. I have the skills that makes the job done: - hardworking - good listener - willing to be trained - has a good grasp of the English language - I have my own PC and a fast internet connection I finished my college degree in Foundation University. At the age of 19 I already started working. I have more than 1 year experience in the field of BPO.  less

    customer-service customer-support internet-research microsoft-excel microsoft-word phone-support data-entry 00 more less
    • $7.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 19 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Experienced Customer and Technical Support Representative

    Hello Everyone! I am Darlene Anne Williams. A High School Graduate but I do have 6 months experience being a Customer Service Representative and 6 months experience as Technical Support Representative in both US account. I handle Customer concerns, Billing … more

    Hello Everyone! I am Darlene Anne Williams. A High School Graduate but I do have 6 months experience being a Customer Service Representative and 6 months experience as Technical Support Representative in both US account. I handle Customer concerns, Billing Concerns and also Technical problems with troubleshooting steps with the customers over the phone. I can work independently and willing to know the basic and most complicated things in work.  less

    customer-service customer-support telephone-skills technical-support microsoft-office internet-research phone-support 00 more less
    • $500.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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