Phone Support Agents & Call Center Representatives

Showing 6,389 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,389 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Experienced Customer Service and Tech Support, Data Entry Specialist

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for almost 5 years.I am knowledgeable in MS Office (Word, Excel … more

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for almost 5 years.I am knowledgeable in MS Office (Word, Excel, PowerPoint). I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I will serve full dedication and give best results to my clients.  less

    customer-service data-entry microsoft-word microsoft-excel technical-support chat-support phone-support appointment-setting data-encoding virtual-assistant 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 1913 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Data Entry Specialist Telemarketer VA & CSR Email/Chat Specialist

    With the level of education and experience I have in the Business Process Outsourcing (BPO) industry at Sutherland Global Services I can assure you that you will be selecting the most hardworking self-motivated individual to be added to your team … more

    With the level of education and experience I have in the Business Process Outsourcing (BPO) industry at Sutherland Global Services I can assure you that you will be selecting the most hardworking self-motivated individual to be added to your team. I view myself as responsible, reliable and competent worker. Good interpersonal and strong organizational skills are some of the other competencies I possess. In addition to excellent oral and written communication skills and internet savvy with the ability to multi-task. I am very punctual with a positive attitude and work ethic.  less

    customer-service customer-support phone-support telephone-skills email-handling telemarketing data-entry receptionist-skills call-center-management helpdesk-support 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 500 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Chat and Email Support/Research and Data Entry

    Experienced research and data entry specialist. I also have working experience in providing back-end support for operations. My most previous job experience was supporting an online casino where my tasks were checking on user bank accounts prior to manager transactions

    data-entry data-encoding internet-research email-technical-support customer-support customer-service virtual-assistant administrative-support chat-support phone-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 74 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
    ASSOCIATED WITH:
  • Customer Support / Sales Agent

    I have 3 years of experience as Customer Support and Sales representative helping U.S. customers. I worked in American outsourcing company. My experience in assisting customers by emails and phone. I'm very good in handling customer inquiries, complaints … more

    I have 3 years of experience as Customer Support and Sales representative helping U.S. customers. I worked in American outsourcing company. My experience in assisting customers by emails and phone. I'm very good in handling customer inquiries, complaints, billing and payment questions. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solution. I'm a full-time freelancer and I can work U.S. business hours.  less

    customer-support internet-research customer-service sales phone-support email-handling 00 more less
    • $8.50 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Business support, Data entry,

    Experienced business support. Lots of experience in logistic processes, project managing. Trained for customer care and incoming calls handling. Experience in mid and low level management handling up to 150 employers. I can provide emails, ticket handling and lot more regarded to customer care. Familiar with Oracle, SQL, Access ( user level )

    customer-service microsoft-excel microsoft-word telephone-skills phone-support customer-support data-entry project-planning project-management 00 more less
    • $7.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • SERBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Service Representative

    I have 3 years experience on Customer Service in a bank, an office clerk in a electric cooperative and a bookkeeper in a micro finance company. I was trained mostly dealing with computer jobs assisting customer and bosses to their … more

    I have 3 years experience on Customer Service in a bank, an office clerk in a electric cooperative and a bookkeeper in a micro finance company. I was trained mostly dealing with computer jobs assisting customer and bosses to their needs. I can provide email, phone support and will do anything to delight customers. I am full-time freelancer and can work Australian and U.S business hours.  less

    customer-support customer-service phone-support email-handling bookkeeping 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Experienced Customer Service Representative

    I am looking for a job where I could practice and develop my personality as a career person while utilizing my skills to bring out and harness the best of my potentials for the benefit of my employer and myself … more

    I am looking for a job where I could practice and develop my personality as a career person while utilizing my skills to bring out and harness the best of my potentials for the benefit of my employer and myself in preparation for my future advancement to the top management. I am a fresh graduate with a bachelor of arts in Masscommunication , Cumlaude at one of the competitive school here in the Philippines. The following are my work experiences: • Test of English as a Foreign Language TOEFL Teacher (Camp) San Remigio Cebu City, Philippines - right after graduation I explored the beauty of teaching as advised by my relatives and friends.This was really challenging as my students were Japanese and Korean and its was really hard coping up with their culture but after few weeks I manage to handle them with a big SMILE. -My main job is to teach students plainly how to write and speak English Summary of Qualifications: •Customer Service Associates -mainly Phone support and order process •Subject Matter Expert (SME) after 3 months - BPO industry is my second job at one of the prominent, big and competitive BPO company here in the Philippines, I was assigned to ordering process,phone support but due to some reason I was transferred to another account. Im a call center virgin so it was really challenging at at first but after few months of training I was able to master all the process and even make it as a Top agent of a specific account. -I send emails to customer every after conversation and make sure their issue is resolved. To sum up everything mentioned above, I maybe young in terms of work experience but I believe age doesn't matter as I know for myself that I can work hard , willing to learn and explore new things and above all I always put love in everything I do and that all that matters.  less

    customer-service chat-support phone-support 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Virtual Assistant

    Hello I am glad to be of assistance. I have experience in customer service which includes working with phones and have been told I have a pleasant phone voice. I do basic level assistant such as phone handling, emails, customer … more

    Hello I am glad to be of assistance. I have experience in customer service which includes working with phones and have been told I have a pleasant phone voice. I do basic level assistant such as phone handling, emails, customer service. -Good analytical and research abilities -Good written communication -Familiar with Microsoft office (excel, power point, and excel) -Ability to learn new software applications -Experience with social media -Cultural sensitivity -Also do illustration work. Contact for further inquiries. Thank you.  less

    telephone-skills microsoft-excel customer-service phone-support illustration drawing 00 more less
    • $9.50 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Support and Data Entry Pro

    I have excellent data entry skils and have 130000 key strokes per hour both in alpha and numeric. I am happy to type up scripts and data as and when required. I worked in the Coca Cola Contact Centre in … more

    I have excellent data entry skils and have 130000 key strokes per hour both in alpha and numeric. I am happy to type up scripts and data as and when required. I worked in the Coca Cola Contact Centre in New Zealand for 3 years in the Outbound Sales team and thrive on achieving excellent sales results and the bonuses that come with it. I thrive to be the best there is and am very competitive in achieving top sales. I enjoy calling people to follow up on either a service provided or reconfirming sales made. I completed 4 years of secondary education.  less

    microsoft-word customer-service customer-support telephone-skills phone-support 00 more less
    • $22.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • NEW ZEALAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • customer care specialist

    I'm currently working as a customer care specialist at Concetnrix, I've been with the company now for a year. My task as a customer care specialist is to help customers concerns through phone and also by email. I … more

    I'm currently working as a customer care specialist at Concetnrix, I've been with the company now for a year. My task as a customer care specialist is to help customers concerns through phone and also by email. I also take in customers orders if needed. Before I became part of the call center industry I was a singer in Singapore for a year and 6 months and when I went back here in the Philippines I heard about BPO industry and tried applying,luckily I was hired at Sykes Asia. I was with the company for 6 months and after that I decided to become a full time mother. That's what I have been before I became part of Concentrix.  less

    customer-support telephone-skills phone-support email-handling 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
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