Phone Support Agents & Call Center Representatives

Showing 6,509 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,509 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 342 Phone Support projects are completed every quarter on oDesk.

342

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2015

  • Versatile Writer to Fit Your Needs

    I am an experienced and versatile writer with a great reputation in the industry. I learn quickly, take criticism well, and am easy to work with. Projects are often completed before their deadlines so you can assure that I will get your work done quickly and efficiently.

    content-writing article-writing english-proofreading english-spelling reviews social-network-administration word-of-mouth computer-skills customer-service data-entry event-planning general-office-skills research phone-support typing 00 more less
    • $33.00 HOURLY RATE
    • 5.0
    • 1 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 0 TESTS
  • Energetic Customer Service Relationship Specialist

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in … more

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.  less

    customer-service administrative-support phone-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 1915 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Writing what you need, when you need it

    I am an experienced journalist, translator, researcher and freelance writer from the greater Tel Aviv area. As an experienced wordsmith, who loves the challenge of creating magic with letters, words and sentences, I bring to your project knowledge and experience … more

    I am an experienced journalist, translator, researcher and freelance writer from the greater Tel Aviv area. As an experienced wordsmith, who loves the challenge of creating magic with letters, words and sentences, I bring to your project knowledge and experience gained from writing and editing dozens of articles and blog posts. I also have a wealth of experience writing in academic contexts. I love to find Information, even if I have to travel very far away to get it. Gender Issues are very close to my heart, as well as workforce issues, traveling and gardening. I have all the writing skills required to please clients. Whatever you need written, I can write it. I can take your projects, give them life and get people's attention. I will do my best to get excellent results, stay on schedule and keep the agreed upon budget. Trust me with your words and you will get the best results. I look forward to hearing from you soon.  less

    microsoft-word english content-writing business-writing report-writing creative-writing online-writing academic-writing grant-writing technical-writing resume-writing organizational-behavior market-research customer-service phone-support 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 46 HOURS
    • ISRAEL
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 0 TESTS
  • Experienced Customer Service for 6 years . Registered Nurse.

    I'm a nurse by profession with 6 months of clinical experience as a volunteer nurse. I have worked as a customer service representative for 6 years. I recently resigned from my previous employer of 5 years. I have technical … more

    I'm a nurse by profession with 6 months of clinical experience as a volunteer nurse. I have worked as a customer service representative for 6 years. I recently resigned from my previous employer of 5 years. I have technical experienced for wireless internet, phone and cable services as well as billing expertise with my previous job. I have been providing support through chat and phone and have typing speed of 50 wpm and 100% accuracy.  less

    microsoft-excel technical-support medical-transcription phone-support microsoft-word customer-service 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1145 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Service Representative

    I have an extensive experience in providing customer support in different lines of businesses including billing, collections, sales and technical support. My general duties could include handling flight and hotel booking and traveI arrangements, collections through email communications and escalations … more

    I have an extensive experience in providing customer support in different lines of businesses including billing, collections, sales and technical support. My general duties could include handling flight and hotel booking and traveI arrangements, collections through email communications and escalations. I am also well versed in resolving a wide range of customer’s issues and inquiries. I maintain excellent communication skills and problem resolution abilities. This experience allows me to work well in a team as I am able to communicate well to others and listen to take direction. I have always been known as someone who needs to fix any and every problem and insist on things being done correctly, so being a natural problem solver is extremely important for me professionally and personally. I maintain a high-level of confidentiality as this was imperative when working with the different lines of businesses I have been in. My experience has helped me develop a superior ability to manage my time appropriately and be extremely detail-oriented. I have heavy experience in scheduling as my job includes travel and lodging arrangements. This scheduling experience also taught me the importance of the details. I am extremely flexible and versatile while able to maintain a sense of professionalism under pressure. I thrive in a busy and deadline-driven environment and have become accustom to last-minute changes, cancellations and additions and am able to maintain my composure, handle any necessary task and then return to my previous project. The skills and qualities that I have developed are proven to be invaluable, as well as assist me in learning new skills and qualities fast and to the best of my abilities.  less

    customer-support email-handling phone-support 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1034 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Creative Website Designer | Wordpress Developer | SMM | SEO

    Quality ● Integrity ● Excellence Creating client success since 2009! I am a multi-skilled work from home professional for more than 5 years specializing in website design, Wordpress site development, project management, and online marketing (SEO, SMM, etc.). I always aim to … more

    Quality ● Integrity ● Excellence Creating client success since 2009! I am a multi-skilled work from home professional for more than 5 years specializing in website design, Wordpress site development, project management, and online marketing (SEO, SMM, etc.). I always aim to cultivate Win-Win business relationships and exceed clients' expectations through a job well done. My services include: ● Website Design and Development (HTML, CSS, Wordpress) ● Online Marketing (SEO, SMM, Article Writing, Link Building, Link Wheeling, etc.) ● Multimedia Services (Video Editing, Video Production, Animation, Voice-over, etc.)  less

    google-apps wordpress presentations web-design website-development web-content-management aweber mailchimp blog-writing article-writing social-media-marketing social-bookmarking internet-research internet-marketing print-design graphic-design customer-service customer-support adobe-photoshop snagit audio-editing windows-movie-maker moodle jquery jquery-mobile mootools link-building seo-keyword-research lead-generation project-management authorize.net opencart article-spinning article-submission google-docs phone-support proofreading video-production audio-production video-editing video-conversion audio-mixing voice-over helpdesk-support php seo camtasia 1shoppingcart adobe-dreamweaver affiliate-marketing call-center-management 2d-animation 3d-animation amazon-web-services amazon-s3 00 more less
    • $11.67 HOURLY RATE
    • 5.0
    • 2311 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 34 PORTFOLIO ITEMS
    • 22 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Experienced Customer Service Representative

    My strength is my ability to handle changes. It allows me to grow as a person. To turn around negative traits and develop a more confident, detail-oriented and hardworking person. Meeting deadlines is an essential skill since it shows your … more

    My strength is my ability to handle changes. It allows me to grow as a person. To turn around negative traits and develop a more confident, detail-oriented and hardworking person. Meeting deadlines is an essential skill since it shows your efficiency in doing your work. Multitasking is also important since it allows you to do multiple assignments and you come up with new ideas while you do them. I had my Primary Years in Timoteo Paez Elementary School from 1985 to 1991, then my secodary days in Pasay City East High School from 1991 to 1995. I took up Bachelor of Science in Physical Therapy in San Juan de Dios Educational Foundation, Inc. from 1995 to 1997.  less

    customer-service customer-support internet-research microsoft-excel microsoft-powerpoint microsoft-word phone-support telephone-skills technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1390 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Technical Support Engineer

    Technical Support Engineer, Customer support, Helpdesk, Support over phone, email or chat, Translation from and in English and German, Technical writing, System administration , Experience with the following : Windows 7 Win 8 Win XP Win Server 2003 Win Server 2008 Win … more

    Technical Support Engineer, Customer support, Helpdesk, Support over phone, email or chat, Translation from and in English and German, Technical writing, System administration , Experience with the following : Windows 7 Win 8 Win XP Win Server 2003 Win Server 2008 Win Server 2008 R2 Win Server 2012, Win Server 2012 R2 C/C++ Java MySQL Visual C Visual Basic XAMPP Notepad++ SolidWorks Microsoft Excel (expert) Microsoft Word Microsoft Access Microsoft Windows Servers Microsoft SQL Server SQL SQL Configuration Manager SQL Management Studio  less

    windows-administration mcafee-virusscan mcafee-saas mcafee-epo technical-writing technical-support customer-support customer-service translation phone-support 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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