Phone Support Agents & Call Center Representatives

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 342 Phone Support projects are completed every quarter on oDesk.

342

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.40.

4.40
Last updated: April 1, 2015
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Michelle Jalon

Michelle Jalon Agency Contractor

Telemarketer/Phone Support

Philippines - Last active: 04/16/2013 - Tests: 2

I specializes in providing qualified leads to our client's business and keen in my ways of identifying our target customers. Trusting this job upon me is really worth the effort, I consistently generate quality leads for your business like of a fuel that keeps your engine running. Our professional dedication towards our client's demands is significantly immense and I never could allow their aspirations of having a fast-growing successful business remain in their dreams--- and through that, I have the best ways to spread your business where you don't need to spend a lot of money buying leads for your services or products.

$3.89 /hr
64 hours
1.83
Mark Anthony Magtajas

Mark Anthony Magtajas Agency Contractor

Telemarketer | Inbound Outbound Phone Support

Philippines - Last active: 10/21/2013 - Tests: 2 - Portfolio: 3

I execute every task indiscriminately in a high-level performance. I fosters prospective customers in a much more collaborative approach that supports the execution of quality results for your business marketing campaign.

Associated with: Innermax Support
$5.56 /hr
137 hours
4.96
Maria Medina

Maria Medina

Translator (English to Spanish and viceversa) - Ed...

Venezuela - Last active: 2 days ago - Tests: 19 - Portfolio: 3

Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because I enjoy the process and have excellent technical language skills (technical documentation, manuals, and software for engineering, medical and technology companies). If the examples of my work on my portfolio, past works on oDesk and client reviews/feedback are not enough for you to assess my professional abilities, I can provide a small sample from the project you are hiring for in order to show you what I am capable of delivering. My high feedback score is a great indication of how seriously I take my commitment to each and every project. I have years of experience and I always take great pride in producing quality translations. I am reliable and dependable, I never abandon projects and I meet all of my deadlines. I also prefer to complete my work sooner rather than later, and I usually do so before the deadline if at all possible. I am looking to expand my experience to other areas of translating, and I would love to be given a chance to work with you!

$15.00 /hr
681 hours
4.97
Elizabeth Boyd

Elizabeth Boyd

The Write Paralegal - Experienced Legal Writer

United States - Last active: 4 days ago

A 5-Star Elance Writer, I possess professional qualifications in writing, editing, research, data entry, coordinating meetings and functions, developing/promoting programs and sales, and interfacing with clients and vendors. I am acclimated to taking on diverse responsibilities in a professional and results-oriented manner. I have outstanding language skills, particularly in writing. I have worked from my home office since December 2001. Therefore, I am well aware of the dedication, initiative, and self-discipline necessary to successfully telecommute. Additionally, having worked in the very time sensitive and detail oriented legal and medical fields for several years, I am appreciative of the importance of meeting deadlines, and do not require supervision to complete my work in a proficient manner. I love the challenge of variety in my work and I look forward to bringing my experience and enthusiasm to your project.

$22.22 /hr
695 hours
4.97
Tanya Cowen

Tanya Cowen

Administration

Australia - Last active: 12 hours ago

I have 10 years experience in Administration, within energy and natural gas organisations. My roles have covered data entry, front reception duties, record keeping and management, budget management, risk registers, meeting minutes and documentation, updating of manuals, project administration, sound knowledge of OH&S regulations, high level of word processing skills in Microsoft Office suite. I currently hold a Certificate IV in Business, and am embarking on my Diploma in Business Administration.

$22.00 /hr
44 hours
4.88
Narina Eiber

Narina Eiber

Euro-Correspondent, Study Advisor, Translator,...

United States - Last active: 7 days ago

I am German/American and speak both languages fluently. I lived in Germany most of my life and am now living in Florida. I graduated as a Certified Euro-Correspondent at the Wuerzburger Dolmetscherschule (Vocational School for Foreign Language Professions) here I learned how to write business letters (inquiries, offers, orders, order confirmations,…), translating general and economic texts from German to English, Spanish to German and vice versa, interpreting various conversations also from German to English, Spanish to German

$16.00 /hr
15 hours
4.78
Syed raza A.

Syed raza A.

Designer, Developer, SEO Specialist

Pakistan - Last active: 2 days ago - Tests: 2 - Portfolio: 15

Over the last 10 years, I have developed a wide range of websites using HTML5, CSS3, Javascript, PHP, MySQL, Asp.Net, Sql Database also developed wide rang of desktop softwares using c#. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have great experience in the following areas: * Web Designing * Graphic Designing * Web Development * Search Engine Optimization ( SEO ) * Email Marketing * PHP * MYSQL * HTML5 * CSS3 * Custom CMS * Joomla * Wordpress * Many Other Areas

$25.00 /hr
4,163 hours
5.00
Iuliana A.

Iuliana A.

Translator subtitler transcriber writer researcher

Romania - Last active: 12 hours ago - Tests: 2

Native Romanian and Moldavian speaker, I have a BA in Law and a certification as translator and interpreter for the English language from the Romanian state, as well as obtaining 96% at the TOEFL test. I also have experience in translating between French and Romanian. I am experienced in translating, subtitling, transcribing, editing, proofreading legal, economic, IT, medical, administrative and general documents. Since I love a challenge, I was also involved in recruiting projects, for both commercial and non-profit organizations, as well as having a solid organizational, administrative and project management experience.

$15.00 /hr
40 hours
4.98
Natasha R.

Natasha R.

Global Recruitment Manager/ Virtual Assistant

Venezuela - Last active: 2 days ago - Tests: 10 - Portfolio: 9

Trilingual professional (English/Spanish/Portuguese) with solid experience in International Recruiting and Virtual Assistant services. I am reliable and handle all projects in a timely and professional way. I offer a comprehensive range of services including, but not limited to: » Recruiting » oDesk Hiring Manager » Personal Assistant » Customer Service » Phone Calls ➜ Skype account with credit must be provided by the client » Order Processing » Translations ➜ Email translations for quick communication with your customers and vendors. » Real Estate Assistant » Social Media » Sales Assistant ➜ No cold calling » Electronic Credit Card Processing ➜ I had access to a Merchant account (Ingenicard US Inc) and did this job for a year. » Conference Call / Language Interpretation ➜ English/Spanish/Brazilian Portuguese » Forum Moderator Notes: » I currently only do hourly rate contracts. Fixed contracts only for short trials. » oDesk and Elance ID Verified ♥ Volunteering - Non-profit organization: If it's a good cause, I would love to help. “The sense of fulfillment is often hidden in acts of kindness” Todd Stocker ❀

Groups: oTranslators
$18.00 /hr
10,493 hours
5.00