Phone Support Agents & Call Center Representatives

Showing 6,496 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,496 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • virtual assistant,bookkeeping,research,administrative,clerical

    I worked with Philippine Telegraph & Telephone Corporation-Comptroller's Dept. for 15 years. I started from Gen. Clerk then Gen.Bookkeeper and later became an Officer-in-Charge. I did clerical job such as accepting and recording documents from different branches of the … more

    I worked with Philippine Telegraph & Telephone Corporation-Comptroller's Dept. for 15 years. I started from Gen. Clerk then Gen.Bookkeeper and later became an Officer-in-Charge. I did clerical job such as accepting and recording documents from different branches of the co. and from our clients;sorting and filing of documents;attending to telephone calls and typing internal memorandum and letters for the section. My tasks as a Bookkeeper are recording, analyzing and submitting to EDP section for data entry the source documents needed for billing our clients. As the Officer-in-Charge of the Revenue Accounting section, I supervised and assigned task to my subordinates and making it sure that their task are properly done and submitted on time. I attended several seminars and training and among these were: Basic Computer Operation,Customer Service, Basic Supervisory Training and Telephone Etiquette and Mannerisms. Having the skills,knowledge and experience I believe that I am the right person you are looking for. If given the chance, I can guarantee to provide you my excellent service.  less

    bookkeeping data-encoding sales virtual-assistant internet-research computer-skills email-handling customer-service phone-support internet-marketing 00 more less
    • $5.56 HOURLY RATE
    • 4.0
    • 1681 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Customer Support with programming experience

    I have had experience in many different programming languages and love working with them all. Everything from Intel Assembly to higher programming languages such as C++ and Java. I am also very experienced in customer support and data entry.

    html c++ c# customer-support customer-service assembly-language helpdesk-support phone-support technical-support chat-support 00 more less
    • $11.11 HOURLY RATE
    • 2.9
    • 25 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Customer Care and Service Management

    HIGHLIGHTS OF QUALIFICATION • Fast learner, excellent communicator, can work effectively under high pressure • Pleasant disposition, well-rounded individual and a natural at service and sales-oriented tasks • Passion for working with people, with genuine concern for others • Demonstrated capacity to work effectively … more

    HIGHLIGHTS OF QUALIFICATION • Fast learner, excellent communicator, can work effectively under high pressure • Pleasant disposition, well-rounded individual and a natural at service and sales-oriented tasks • Passion for working with people, with genuine concern for others • Demonstrated capacity to work effectively with difficult personality types 8 years experience in the managing/coaching one of the top teams in the cable service industry. Throughout the years, i have developed excellent communication skills as well as coaching skills to deliver excellent customer service. During my first year as a call center representative, i was one of the top agents and in less than a year got promoted to a senior coach position. Below are my accomplishments as a customer service representative and as a senior coach: 2006-2007: Top representative for 6 months 2008-2010: Top senior team leader for the entire BPO site. 2011: Completed my six sigma white belt 2013: Top interim manager award I am a graduate the University of St. La Salle with a Bachelors degree in Marketing Management.  less

    customer-service microsoft-excel phone-support email-marketing telephone-skills business-coaching data-entry 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1263 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Graphic Designer

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks! … more

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks!  less

    customer-service data-entry adobe-photoshop microsoft-word internet-research logo-design adobe-illustrator banner-design phone-support chat-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 103 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Logo designer

    I have a basic web design knowledge using HTML5, CSS3, and Javascript. I have also used Wordpress to update websites. Also I'm an affordable Web and Graphic Artist who passionate in Creating designs of your expectations. Over the last … more

    I have a basic web design knowledge using HTML5, CSS3, and Javascript. I have also used Wordpress to update websites. Also I'm an affordable Web and Graphic Artist who passionate in Creating designs of your expectations. Over the last few years in designing, Adobe products became my playground especially with Photoshop and Illustrator. I have developed experience and an exceptional skills in the field of Web/Graphic Design that make me able to accomplished numerous big and small projects successfully.  less

    phone-support technical-support web-design html5 css java translation transcription hindi translation-english-hindi translation-english-urdu translation-english-spanish 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 4 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Determined and Hardworking

    I have been working as a virtual assistant for a year here on Elance. I work full time as a CNA. I am online daily and have the time and dedication to get the job done! I have a google … more

    I have been working as a virtual assistant for a year here on Elance. I work full time as a CNA. I am online daily and have the time and dedication to get the job done! I have a google plus and twitter account, if needed. I have experience placing clasified ads and have completed various tasks on such websites, such as Mechanical Turk. I type exceptionally well and have the time and discipline to work from home. I am a freelance writer, you can find some of my works on Associated Content, blogger.com and my myspace blog. I recently published my first book of poetry on lulu. I graduated in 2008 with my Associates in Business Administration. I am currently in medical school. I need the extra money to pay bills.  less

    english customer-service computer-skills general-office-skills phone-support editing administrative-support virtual-assistant classifieds-posting sassie-mystery-shopping 00 more less
    • $11.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Customer Service, Sales & Technical Specialist

    Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various … more

    Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.  less

    customer-service customer-support phone-support telephone-skills technical-support email-handling email-marketing email-technical-support chat-support data-encoding data-entry data-mining internet-research seo-keyword-research recruiting virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 2586 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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