Phone Support Agents & Call Center Representatives

Showing 6,408 freelancers

Phone Support Agents & Call Center Representatives

Showing 6,408 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Logo designer

    I have a basic web design knowledge using HTML5, CSS3, and Javascript. I have also used Wordpress to update websites. Also I'm an affordable Web and Graphic Artist who passionate in Creating designs of your expectations. Over the last … more

    I have a basic web design knowledge using HTML5, CSS3, and Javascript. I have also used Wordpress to update websites. Also I'm an affordable Web and Graphic Artist who passionate in Creating designs of your expectations. Over the last few years in designing, Adobe products became my playground especially with Photoshop and Illustrator. I have developed experience and an exceptional skills in the field of Web/Graphic Design that make me able to accomplished numerous big and small projects successfully.  less

    phone-support technical-support web-design html5 css java translation transcription hindi translation-english-hindi translation-english-urdu translation-english-spanish 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 4 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Australian Virtual Personal Assistant / Administration Professional

    I am a highly personable & professional Operations and Customer Service Manager with over 5 years of experience managing operations and customer service and over 10 years’ experience in admin, customer service, bookkeeping, training and sales in the telecommunications, web development … more

    I am a highly personable & professional Operations and Customer Service Manager with over 5 years of experience managing operations and customer service and over 10 years’ experience in admin, customer service, bookkeeping, training and sales in the telecommunications, web development, security and retail industries. I am a hard worker, I have a can do attitude, I take pride in my work, I get the job done and if I don't know how to do something, I use initiative work out how. I have  A demonstrated ability to gain customer trust and provide exceptional follow up, leading to increased, repeat and referral business.  The ability for identifying customer needs and presenting appropriate company product and service offerings  A demonstrated ability to co-ordinate, train and manage staff members in an office and control room environment.  A track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.  Expertise in resolving escalated customer service issues.  Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).  A proactive approach to all tasks set in front of me, demonstrating initiative and always looking to improve and develop my skills, and actively seek opportunities to move up within the company.  less

    bookkeeping customer-service internet-research customer-support microsoft-word microsoft-excel telephone-skills phone-support data-entry administrative-support 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service Specialist | Virtual Asistant

    Thank you for stopping by my profile. I spent most of my 10 years career working in the area of customer service and mid management. I enjoy working with a clear objective and have no problem adhering to a set … more

    Thank you for stopping by my profile. I spent most of my 10 years career working in the area of customer service and mid management. I enjoy working with a clear objective and have no problem adhering to a set process. As a people person, my ultimate career goal is simply to make my customers happy and keep them coming back to make me happy ;) Mandrin is my first language. I also speak fluent English, Mandarin, Malay plus some local dialects. My quiet cozy little home office is well equipped with stable ADSL connection and basic hard wares like personal computers, mobile phone. I am Skype user. Most importantly, I am very responsible and reliable. I choose my tasks meticulously as I think it is important for me to have a win win work relationship with my current and potential employer/s. Drop me a line any time for more details and I will sure gladly reply. Thanks again and have a good day :)  less

    database-administration data-entry resume-writing report-writing customer-service customer-support google-docs google-searching internet-surveys internet-research phone-support call-handling cold-calling email-handling 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 4 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Administrative Assistant / Manager

    I am seeking a challenging position which will allow me to both further and utilize my skills and acquire new abilities. I have had 7+ years in the customer support industry and 7+ years in an office setting. I possess … more

    I am seeking a challenging position which will allow me to both further and utilize my skills and acquire new abilities. I have had 7+ years in the customer support industry and 7+ years in an office setting. I possess strong organizational skills, excellent interpersonal skills, phone manner, and office etiquette. I am a hard working, prompt self starter. I have excellent customer service skills and exceptional attention to Detail, both of which have allowed me to advance with each company i have been employed with.  less

    office-administration phone-support email-technical-support account-management time-management customer-support customer-service report-writing 00 more less
    • $8.89 HOURLY RATE
    • 3.3
    • 136 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Live Chat, E-mail, Phone, Data Entry, Web Research, Web Design / Dev.

    Working since 2007 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel … more

    Working since 2007 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel Agent Work - Hotel Bookings Technical Support Services Customer Satisfaction Surveys Data Mining Data Entry Services Data Conversion Services Audio / Video Transcription  less

    liveperson grasshoper-virtual-phone phone-support telephone-skills email-technical-support email-handling 00 more less
    • $6.67 HOURLY RATE
    • 3.4
    • 1204 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
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