Phone Support Agents & Call Center Representatives

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 342 Phone Support projects are completed every quarter on oDesk.

342

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.40.

4.40
Last updated: April 1, 2015
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Kayte P.

Kayte P.

Expert Telephone Phone Support, Experienced Ghost...

United States - Last active: 04/12/2014 - Tests: 1

College educated --articulate, friendly professional Customer Service Representative. Native Californian with clear unaccented English and perfect vocabulary. Highly experienced with following a script and great phone rapport. I treat your business with respect and give great service to your clients. Expert with telesales, marketing, surveys--setting appointments, confirming events,prospecting, lead generation. Reliable and available immediately! Award-winning Writer and Editor. Smart Sensitive. Educated. I specialize in ghost-writing, web content, blogs, children's literature, spiritual, educational writing and adult material. Over 100 articles written for Ehow.com and Demand Studios, Break Studios and more.

$16.67 /hr
0 hours
0.00
Krystyx Martinez

Krystyx Martinez

Expert encoder,excellent English,phone,email and c...

Philippines - Last active: 2 months ago - Tests: 1

I have excellent command of the English language, highly professional, flexible, can easily adapt, experienced with customer service, marketing, chat or phone support, with technical background and is able to work with cultural differences. I am very passionate with what I do and always aim for the best. I am willing to render paid test job anytime.

$12.00 /hr
0 hours
0.00
Tramaine S.

Tramaine S.

Web Design, Blog & Article Writing, Phone Support,...

United States - Last active: 10/27/2013 - Tests: 1

My Goals Are To Learn As Much As I Can And Be Very Successful At Them. I Have Experience In Blogging, Writing, Web Design, Phone Support. The Most I Love Doing Is Web Design Because Of All The Different Types Of Things I Could Do And Create. Phone Support Is Another But Not As Much Fun As Web Design. I Dedicate Myself To Completion Until All Is Say And Done. Everyday I Learn Something New And Put That Idea To Use.

$27.56 /hr
0 hours
0.00
Leome Yamut Jr.

Leome Yamut Jr. Agency Contractor

VA, Appointment Setter, Telemarketer, Phone & Chat...

Philippines - Last active: 06/18/2014 - Tests: 2

Enthusiastic, driven individual with 3 years of working experience. Outsanding customer service and interpersonal skills Excellent communication and organization skills Seeking a challenging post that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization yielding twin benefits of job satisfaction and convenient professional growth.

Associated with: MetroLinks Solutions
$3.00 /hr
56 hours
0.00
Axel Mammitzsch

Axel Mammitzsch

Customer Support 1st 2nd Level Phone E-Mail Remote...

Germany - Last active: 11/19/2014 - Tests: 3

You are looking for a friendly, communicative and team oriented employee who has completed professional status in the IT industry. As a state-certified technical assistant for computer science with more than ten years of professional experience as an IT professional, I would like to introduce myself to you. Why is my work interesting for your company? More here: http://vizualize.me/AMIM# You win an experienced, communicative IT professional, who will bring in additional his team spirit and his strong ability to solve problems. Since I am working as an IT Supporter in the IT industry for more then ten years, I can meet your requirements in the front and Backdesk Support for standard and custom software, hardware problem qualification, qualified dialogue with the customer for problem analysis and documentation, forwarding of error messages, do full justice to downstream functions and the maintenance of all IT systems.

$50.00 /hr
0 hours
0.00
Laurel Gardiner

Laurel Gardiner

Experienced Customer Service Representative

United States - Last active: 2 months ago - Tests: 5

* Experienced Business Manager with Exemplary Customer Service skills. * Excellent Communication Skills * Excellent ability to Muti-task * Highly motivated * Engaging Personality * Prior experience as a Personnel Recruiter, Responsibilities included: Interviewing, conducting reference and background checks on potential employees. Placing qualified employees in various employment positions. Organized and conducted off site job fairs Marketing strategies Processed employee payroll * Travel agent experience. Reservations, Itinerary planning. Concierge service. Develop and implement highly successful Marketing Strategies. Maintain Customer relations via internet based or professional business phone. Maintain highly confidential client information.

$13.50 /hr
0 hours
0.00
Ashlee Sudaria

Ashlee Sudaria

Senior Administrative Assistant

United States - Last active: 1 month ago - Tests: 1

Greetings! I am looking for administrative assistant projects. I adhere to directions and can handle multiple tasks at any given moment. I graduated from San Jose State University with my degree in Business Management. I can type over 70 words per minute and can be reached at any time, any day. I have a great passion for time sensitive projects and enjoy challenges. I currently hold a position for a start up as their Senior Administrative Assistant/Business Developer. I assist with our accounting, HR, and IT department as well as the CEO and COO of the company.

$20.00 /hr
0 hours
0.00
Rebeca Jimenez

Rebeca Jimenez

Virtual Assitant and Customer Service Expert

Costa Rica - Last active: 1 month ago

Graduated as Secondary School Teacher, thought me the importance of been organize, tolerance and discipline. Work as a Sales Manage Assistant for a Real Estate company, let me explore all my skills on searching information, services, goods, legal procedures, documents translation. Main objective is provide what your client or costumer is looking for with and excellent costumer service. And i have a lot of contacts and experience in different fields as per older jobs as: travel expert on a travel agency, manager assistant on a printing company and front desk clerk in a Condo managing company.

$15.00 /hr
0 hours
0.00
Neha Dunkirk

Neha Dunkirk

Virtual Assistant and Customer Service Representat...

United States - Last active: 1 month ago - Tests: 2

I am a highly motivated professional who has worked at several different organizations as an assistant and a customer service representative. In varying capacities, before accomplishing my bachelor's degree at the University of Illinois at Springfield I took on a sales internship for Splenda Suclaralose where I performed many office related functions. I also took on internships at American Lung Association and a nonprofit for low income mothers. Before starting my my master's in Public Administration, I worked full time for the State of Illinois at various agencies such as the Department of Children and Family Services and performed functions in Microsoft Office, data entry, and various phone functions. Also I held a job at State Retirement System and performed assistant and customer service related functions there. Similarly I held a position at the Abraham Lincoln Presidential Museum. Currently, I occasionally substitute teach. I would like to freelance 100% from home to spend time with my children.

$15.00 /hr
0 hours
0.00