Phone Support Agents & Call Center Representatives

Showing 1,058 freelancers

Phone Support Agents & Call Center Representatives

Showing 1,058 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Customer Service Specialist / Email and Live Chat Superstar / Nurse

    I am a registered nurse in the Philippines. I have previously worked in a 1,200 bed-capacity hospital for 3 years as an ER/OR/Triage/Infection Control Nurse. I took Master's degree units in Nursing, and 2 years … more

    I am a registered nurse in the Philippines. I have previously worked in a 1,200 bed-capacity hospital for 3 years as an ER/OR/Triage/Infection Control Nurse. I took Master's degree units in Nursing, and 2 years in Accounting. I am also an active member of Operation Smile International. Currently, my aim is to build a full-time career here in oDesk, and try new job ventures. I have over a year's experience working in a call center for AT&T Billing and New Membership accounts that includes phone, chat and email correspondence. I seize every opportunity given to me, to the best of my ability. I can place calls to the US/Canada land lines through VOIP. I am looking forward to foster an excellent working relationship with you. Just try me out. :-)  less

    nursing customer-service email-handling email-technical-support medical-records-research phone-support article-writing call-handling data-entry 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 8638 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • looking for Work from home job

    I’m a stay at home mom who has 5 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week … more

    I’m a stay at home mom who has 5 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week (between 8:00 am to 3:00 pm and after 8:00 pm.) I'm a fast learner who graduated from one of the top three universities in Thailand. I have good experience in data entry, web research, Google documents and MS Office. My typing speed is more than 50 words per minute. Moreover, I'm able to work effectively with reading and writing English and Thai, I believe my skills would be ideal for your project. I can complete this job within the required time period. As my office experiences, I used to work about 2 years in the USA and over 10 years in Thailand. I had had the opportunity to implement various jobs such as setting, preparing, filing, organizing, managing and monitoring customers’ and vendors’ files. I also have been able to work effectively dealing and working with other departments regarding to specifications, quality issues, and process control documents.  less

    customer-service human-resource-management customer-support microsoft-excel internet-research microsoft-word phone-support telephone-skills data-entry email-handling translation-english-thai 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 96 HOURS
    • THAILAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Experienced Customer Service Professional

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with … more

    Seasoned and accomplished in the fields of Sales, Administration, Customer Service, and Management, Anton Lee Deville Hooper is a graduate of both Mount Saint Mary's University and Strayer University, where he attained his Masters Degree in Business Administration with a 4.0 GPA. He is an individual who seeks to use his education, experience, and talents to the best of his ability as far as it can take him in life as well as his career.  less

    customer-support microsoft-excel microsoft-word phone-support proofreading transcription data-entry customer-service 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 25 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Administrative Professional and Customer Support Specialist

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as … more

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as well as dedicated to getting the job done the right way. I have worked as an office aid for the University of Montana as well as conducted office work with the USDA Forest Service. Both jobs dealing with answering phones, helping customers, filing documents, conducting meetings, and working with multiple computer programs. I have over five years customer service experience via face to face, over the phone, and by email. I have also worked as a management consultant for a non-emergent ambulance company out of Helena Montana, managing a small group of employees and helping the owner with financial projections.  less

    zendesk administrative-support customer-support email-technical-support project-management inventory-management sales direct-marketing phone-support 00 more less
    • $22.22 HOURLY RATE
    • 4.7
    • 2115 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Graphic Designer

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks! … more

    I'm an experienced illustrator and logo designer. You can check my works at https://www.facebook.com/IdelleDesigns Thanks!  less

    customer-service data-entry adobe-photoshop microsoft-word internet-research logo-design adobe-illustrator banner-design phone-support chat-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 103 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Bilingual - Customer Service - Administrative Support - Real Estate VA

    Great companies need great support. Start doing what you do best and outsource the rest. I can help you on tasks related to: Customer Service » Real Estate Tasks » Virtual Assistance » Marketing Assistance » Social Media Assistance » HR Administration » Admin Assistance » Collections … more

    Great companies need great support. Start doing what you do best and outsource the rest. I can help you on tasks related to: Customer Service » Real Estate Tasks » Virtual Assistance » Marketing Assistance » Social Media Assistance » HR Administration » Admin Assistance » Collections Assistance » Phone Support » and more... My goal is to find lasting employee/employer relationships. I'm always up for a trial period. Let's grow together. Give me a call with no commitment to go over the details on the tasks you need to outsource.  less

    spanish customer-service customer-support travel-agent phone-support email-handling internet-research administrative-support virtual-assistant real-estate-idx 00 more less
    • $3.99 HOURLY RATE
    • 5.0
    • 793 HOURS
    • BOLIVIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
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