Phone Support Agents & Call Center Representatives

Showing 801 freelancers

Phone Support Agents & Call Center Representatives

Showing 801 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Administrative Support

    I am currently finishing a Bachelor's Degree in Business Administration and Marketing while working in Administrative Support. I have administrative background in areas such as customer service, transcription, editing, web research, data entry, voice-overs for training videos, and many … more

    I am currently finishing a Bachelor's Degree in Business Administration and Marketing while working in Administrative Support. I have administrative background in areas such as customer service, transcription, editing, web research, data entry, voice-overs for training videos, and many other administrative tasks. I am computer/tech-savvy and pride myself on being dependable and time-efficient. *As an added bonus, I am happy to complete a paid trial to prove my skills & efficiency. Please contact me for more details. I would love to work with you!  less

    customer-service customer-support internet-research microsoft-excel microsoft-word phone-support telephone-skills transcription data-entry editing 00 more less
    • $12.22 HOURLY RATE
    • 4.9
    • 285 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Translator, Proofreader, Voiceover, Customer Service and Much More!

    My name is Daniela Gonzalez. I´m a responsible and hard working, quality translator and proofreader, among other things. Please review the comments left by previous employers to learn more about the way I work and the quality of my … more

    My name is Daniela Gonzalez. I´m a responsible and hard working, quality translator and proofreader, among other things. Please review the comments left by previous employers to learn more about the way I work and the quality of my translations. I'd also like to add that my hourly rate is flexible depending on the job and is not to be taken as a fixed rate as it will differ for different jobs (translation, transcription, voice-over, proofreading). I look forward to working with you!  less

    translation-spanish-english translation-english-spanish customer-service administrative-support phone-support data-entry 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1104 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
    ASSOCIATED WITH:
  • Technical Support Specialist/Client Care Specialist/Customer Service

    I am searching a position in the field of Technical Support Specialist or Customer Service Care with an organization where i can use my Technical knowledge and Customer Service experience. I have completed seminars and training's with customer service … more

    I am searching a position in the field of Technical Support Specialist or Customer Service Care with an organization where i can use my Technical knowledge and Customer Service experience. I have completed seminars and training's with customer service  less

    email-handling microsoft-excel microsoft-word customer-service customer-support data-entry phone-support microsoft-powerpoint translation-spanish-english translation-english-spanish 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 2448 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Administrative Officer

    I am an experienced Administrative Officer that has handles a lot of different tasks. From customer service to sales, from data mining to data analyzation and project management I have tried my hand on it. I am someone who enjoys … more

    I am an experienced Administrative Officer that has handles a lot of different tasks. From customer service to sales, from data mining to data analyzation and project management I have tried my hand on it. I am someone who enjoys the diversity of freelancing but also appreciates the opportunity of fully sinking my teeth into a single project. I am a sucker for quality and I work to impress. I challenge myself in learning new things everyday and I love making sure I make better of myself. Communication is never a problem as I have a strong grip on the English language and I am easy to approach. I've spent years in the BPO industry and has a background on teaching as well. I can be an asset to anyone who will have room for growth and I do not mind constructive criticisms, in fact I encourage it to hone my craft.  less

    call-center-management web-scraping research customer-service technical-support data-encoding phone-support english-tutoring 00 more less
    • $6.00 HOURLY RATE
    • 4.9
    • 124 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 16 TESTS
    ASSOCIATED WITH:
  • Project Management, Business Development, SEO,Statistics, Voice Talent

    I have done masters in BUSINESS AND MARKETING and have, " MORE THEN TEN YEARS OF EXPERIENCE" in the fields of, SALES DEVELOPMENT, PROJECT MANAGEMENT, TELEMARKETING, AUDIO PRODUCTION, STATISTICS, BUSINESS DEVELOPMENT, CUSTOMER SERVICES, CUSTOMER SUPPORT, ADMINISTRATION, EMAIL HANDLING, VIRTUAL ASSISTANCE AND … more

    I have done masters in BUSINESS AND MARKETING and have, " MORE THEN TEN YEARS OF EXPERIENCE" in the fields of, SALES DEVELOPMENT, PROJECT MANAGEMENT, TELEMARKETING, AUDIO PRODUCTION, STATISTICS, BUSINESS DEVELOPMENT, CUSTOMER SERVICES, CUSTOMER SUPPORT, ADMINISTRATION, EMAIL HANDLING, VIRTUAL ASSISTANCE AND CREATIVE WRITING etc I have a diversified experience assisting Asian, American., Canadian, Australian and the British customers. I am a full-time freelancer and can work for U.S., Canada, Australia, U.K and global customers.  less

    telemarketing email-handling customer-service sales project-management administrative-support voice-talent statistics creative-writing phone-support 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 231 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 3 TESTS
  • Live Chat/Customer Service Rep/Email Support/Zendesk/Shopify

    My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry

    live-chat-operator email-handling zendesk customer-service phone-support customer-support internet-research data-entry administrative-support management-development 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 9136 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Service and Writing

    Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service … more

    Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service, Sales and Personal Writing (Creative Writing, Short Stories, Long Stories, etc) and enjoy doing all of these things. I am a hard worker and love to be challenged. Individual Skills: -Extensive experience in customer service, sales and general office activities, including cash management. -Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers. -Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office. -Fluent in English as well as conversational French. -Able to successfully defuse angry customers by using patience and excellent listening skills -Fast typing skills with vast knowledge of computer and computer related programs. -Strong grasp of the English language with a passion for writing.  less

    customer-service customer-support conflict-resolution chat-support phone-support telephone-skills time-management computer-maintenance short-story-writing blog-writing 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 227 HOURS
    • CANADA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Service, Data Entry, Nursing, Administrative Support

    I am a responsible and dynamic person with a strong sense of commitment; giving the best of my skills and experience to get the job done. I am seeking a position where I can utilize my knowledge and experience in … more

    I am a responsible and dynamic person with a strong sense of commitment; giving the best of my skills and experience to get the job done. I am seeking a position where I can utilize my knowledge and experience in administrative support, customer service and nursing. * Excellent general office skills coupled with strong work ethic. * Proficient in a number of computer applications and experienced at multi- tasking in a demanding work environment. * A hard worker who can be relied on to complete tasks accurately and independently.  less

    data-entry customer-service internet-research nursing administrative-support internet-surveys telephone-skills word-processing phone-support medical-records-research 00 more less
    • $14.67 HOURLY RATE
    • 4.8
    • 1097 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
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