Phone Support Agents & Call Center Representatives

Showing 784 freelancers

Phone Support Agents & Call Center Representatives

Showing 784 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 314 Phone Support projects are completed every quarter on oDesk.

314

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: March 1, 2015

  • Customer Service Expert l Email Support l HR l Researcher l SMM

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for … more

    Over the last 10 years, I have been exposed to the BPO industry doing customer service, research and some HR related works. I am dedicated in providing quality and excellent work in every project. Hard-worker, dependable and trust-worthy. Looking for long-term opportunities where I can improve my skills, build wonderful working relationship and learn new trends. I also have some experience in the following areas: - Zendesk - LiveChat - Google Docs - Customer Service Management - Photoshop - App optimization  less

    internet-research data-entry email-technical-support customer-service customer-support phone-support payment-processing administrative-support social-media-marketing zendesk 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 11587 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Customer Support / Solutions Specialist / Telesales/

    Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.

    customer-service salesforce-app-development order-processing wordpress microsoft-word mailchimp aweber basecamp telemarketing microsoft-excel sales account-management intuit-quickbooks social-media-marketing administrative-support internet-research business-development zendesk moodle sales-management five9 virtual-assistant html phone-support forum-moderation 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 7054 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Research Analyst at PennWell Corporation

    Education: Bachelor of Arts (BA) in English literature and language from Boston College, May 2014. In addition, I minored in International Studies: Conflict and Cooperation. Upon graduation, my cumulative GPA was 3.4. Recent Employment: PennWell Corporation, a business-to-business (B2B … more

    Education: Bachelor of Arts (BA) in English literature and language from Boston College, May 2014. In addition, I minored in International Studies: Conflict and Cooperation. Upon graduation, my cumulative GPA was 3.4. Recent Employment: PennWell Corporation, a business-to-business (B2B) media and publishing company. (1) Helped editorial team at TransmissionHub, subsidiary of PennWell Corporation, to gather story leads by reviewing documents focusing on electric transmission planning, projects and policies, such as the following: -Federal Energy Regulatory Commission's (FERC) orders and notices -North American Electric Reliability Corporation's (NERC) press releases and energy reliability standards -Public utilities commissions' (PUC) orders and notices -Electric utilities' press releases -Department of Energy's press releases -Technical analyses on the bulk electric system, regional transmission systems or transmission line projects (2) Interviewed sources, such as commissioners, electric utility analysts, transmission planners and utility media contacts to obtain more information on the leads to generate an angle for the articles (3) Wrote detailed articles for TransmissionHub subscribers and daily post stories online  less

    article-writing content-writing creative-writing ap-style-writing journalism-writing legal-writing report-writing copy-editing editing phone-support 00 more less
    • $23.00 HOURLY RATE
    • 5.0
    • 2 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 0 TESTS
  • Web developer / Web designer/ IT Expert / Technical Support

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1 … more

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1, logmein, help.me; - Installation, maintance, troubleshooting and support of Windows XP / Vista / 7; - Software installation and setting up for Windows; - Mounting and installation of periphery devices; - Virus, troyan, spam, adware, malware removal; - Driver installation; - Installation and maintenance of Internet explorer, Mozila firefox, Google Chrome; - Email managing, maintance, settings;  less

    ldap ssh wordpress zencart linux-system-administration phpmyadmin project-management video-editing video-production technical-support virtualization windows-xp-administration camtasia html phpbb vmware-esx chat-support teamviewer online-help helpdesk-support email-technical-support windows-administration database-administration live-chat-software customer-support phone-support computer-repair css css3 vmware-administration 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 13 TESTS
  • Live Chat, E-mail, Phone, Data Entry, Web Research, Web Design / Dev.

    Working since 2010 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel … more

    Working since 2010 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel Agent Work - Hotel Bookings Technical Support Services Customer Satisfaction Surveys Data Mining Data Entry Services Data Conversion Services Audio / Video Transcription  less

    grasshoper-virtual-phone email-technical-support email-handling telephone-skills phone-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 31 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Content Writer - Data Entry - Phone Assistant

    I'm native Brazilian and I'm here on oDesk looking for freelance jobs in the following niches: - Marketing Consulting in the Brazilian Market; - Phone Assistant; - Data Entry; - Blog/Website content writer. Let me know if I can help you … more

    I'm native Brazilian and I'm here on oDesk looking for freelance jobs in the following niches: - Marketing Consulting in the Brazilian Market; - Phone Assistant; - Data Entry; - Blog/Website content writer. Let me know if I can help you today. I'm looking forward to working with you!  less

    phone-support startup-consulting facebook-marketing content-writing data-entry web-content-management 00 more less
    • $7.78 HOURLY RATE
    • 4.9
    • 34 HOURS
    • BRAZIL
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Virtual Assistant,Web Research,Sales and Marketing Executive

    I am an ambitious and dedicated employee who is eager to learn new methods and procedures and have implemented continuous improvement techniques in my past positions that saved money and increased productivity. I like working with people and enjoy group … more

    I am an ambitious and dedicated employee who is eager to learn new methods and procedures and have implemented continuous improvement techniques in my past positions that saved money and increased productivity. I like working with people and enjoy group projects, but I am also a self-starter who doesnt mind working on my own. I am a fast learner who adapts quickly to change and will hit the ground running. I am also used to with working in a fast-paced environment and always sets my own goals for my projects. Some says I am my own worst critic and I think they are right. I am enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal supervision.  less

    customer-support administrative-support phone-support email-handling email-marketing sales 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Karolina Remboska

    I am a professional administration assistant. I have extensive experience as a PA, Administration Assistant and Manager for over 10 years. I have completed my Tefel qualifications & also teach English abroad. I am very interested in expanding my career to … more

    I am a professional administration assistant. I have extensive experience as a PA, Administration Assistant and Manager for over 10 years. I have completed my Tefel qualifications & also teach English abroad. I am very interested in expanding my career to Online Administration and VA positions. I am very flexible with working day or evening hours. I am also currently working on Events & promoting music labels where I assist with Marketing and sending out professional emails & press packs to clients. I also have come from an Adventure Travel Company background, so I can defiantly relate in terms of attracting tourism with articles. I have recently been on wonderful travels & living overseas in Argentina & Mexico for the past 1.5years & am now based in Sydney. In my time abroad I have been teaching English classes on a casual basis and also worked with promoting DJs, running events & with Record Labels. I have a wide range of experience in many different fields in positions I have held in the past. I am a people person and love helping others. In my last position back in Australia I worked in the head office of an adventure travel company Peregrine Adventures, where I was the Receptionist / Administrative Assistant & Personal Assistant for the Managing Director. I had a wide range of responsibilities & experiences & was able to travel to some wonderful & exciting parts of the world. I have my Certificate IV in Business Administration and many other certificates and qualifications. I look forward to helping you and working together in the future.  less

    data-entry microsoft-excel microsoft-powerpoint microsoft-word travel-agent public-relations administrative-support management-development customer-service web-content-management phone-support 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 1 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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